Overview
Passing this exam earns you the Cisco Certified Specialist - Collaboration Cloud Customer Experience certification, and can also be used to meet the concentration exam requirements for the Cisco Certified Network Professional (CCNP) Collaboration certification. Passing this exam also can be used towards your recertification goals.
Implementing Cisco Collaboration Cloud Customer Experience (300-830 CLCCE) v1.0 is a 90-minute exam that certifies a candidate's knowledge of Webex Contact Center, telephony and call routing, tenant configuration and reporting, digital channels, advanced features, and AI.