Auto Sync for uploading devices

Updated: July 7, 2026

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This topic explains how Quick Connect behaves when you upload devices using auto sync, including registration and synchronization requirements for Plug-and-Play services in single-tenant environments.

The auto sync method allows devices added to the Cisco Plug-and-Play (PnP) portal to be automatically synchronized to SD-WAN Manager after authenticating the Plug-and-Play service.

Tenants in a single-tenant environment must register the Plug-and-Play service using Smart Account or Virtual Account credentials.
Devices added to the Cisco PnP portal are auto-synced to SD-WAN Manager after authentication.
The auto sync method supports both cloud and on-premises controller deployments, provided SD-WAN Manager can connect to the PnP portal.

Auto sync device upload

Auto sync enables seamless device onboarding by leveraging the Cisco Plug-and-Play portal and SD-WAN Manager integration.

For example, after registering the Plug-and-Play service with your Smart Account credentials, any device you add to the Cisco PnP portal is automatically synchronized to SD-WAN Manager, streamlining the onboarding process for both cloud and on-premises controllers.

Auto Sync with Cisco PnP, SD-WAN Manager 20.18.1 and earlier

After the Cisco team has configured and deployed the Cisco SD-WAN Controller s, an email, which includes the Cisco SD-WAN Manager information associated with the order is sent. To add devices to the overlay network in such a case, follow these steps:

Procedure

	1.	Log in to Cisco SD-WAN Manager using the default credentials (admin/admin).
	2.	To transfer device information from Cisco PnP portal to Cisco SD-WAN Manager , sync your Smart Account or Virtual account in Cisco SD-WAN Manager . You need Cisco credentials of the Virtual Account administrator role for this step. For more information about uploading the WAN Edge router serial numbers, see Upload WAN Edge Router Serial Numbers from Cisco Smart Account. Note Every time you add new devices to the PnP portal, you need to resync Cisco SD-WAN Manager with the Smart Account or the Virtual Account for the new devices to appear in Cisco SD-WAN Manager.

What to do next

After the device information is transferred to Cisco SD-WAN Manager , you can configure Cisco SD-WAN Manager overlay.

Note

For more information about the Cisco PnP portal and its role in onboarding devices for Cisco SD-WAN Manager, refer these reference documentation:

Cisco Plug and Play Support Guide for Cisco SD-WAN Products

Plug n Play Onboarding Workflow

Auto Sync with ZTP

If your supported WAN edge devices are registered with Cisco Zero Touch Provisioning (ZTP), the device onboarding is automated and concludes with the devices being authenticated by the Cisco SD-WAN Validator .

Before you begin

Ensure you prepare the routers for ZTP to join the overlay network automatically, refer to Prepare Routers for ZTP section.

Procedure

	1.	For ZTP, unbox the device, connect its WAN port to the network. Note For more information about configuring the vEdge routers to join the overlay network automatically, see Prepare Routers for ZTP .
	2.	Ensure that the IP settings from DHCP are configured, including the IP address, mask, gateway, and DNS.

The device then looks for the ZTP server, which is aware of the Cisco PnP portal inventory. The ZTP server then authenticates the device and redirects it to the Cisco SD-WAN Validator for further authentication.

Upload devices for onboarding with Auto Sync

The section provides information about Quick Connect behavior after you upload devices using auto sync.

Onboard devices using Auto Sync

After onboarding devices using the Auto Sync, you can access SD-WAN Manager dashboard using one of these methods based on the SD-WAN Manager version.

If you upload devices to SD-WAN Manager using one of the auto sync options—through Cisco ZTP or Cisco PnP, at the end of the Quick Connect workflow, your devices appear in the SD-WAN Manager dashboard. To access the dashboard, navigate to Monitor > Overview .
Cisco vManage Release 20.6.1 and earlier: If you upload devices to Cisco SD-WAN Manager using one of the auto sync options—through Cisco ZTP or Cisco PnP, at the end of the Quick Connect workflow, your devices appear in the SD-WAN Manager dashboard. To access the dashboard, navigate to Dashboard > Main Dashboard .

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