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Unified Communications
Cisco Unity Connection
Cisco Unity Connection Version 12.x
Product Overview
Series
Cisco Unity Connection
Overview
Product Overview
Product Type
Unified Communications Applications
Status
Available
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Release Date
23-JAN-2017
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My Recently Viewed
Recently viewed documents for this product will appear here.
Latest Security Notices
13-Jan-2021
Security Advisory: Cisco Unified Communications Products Information Disclosure Vulnerability
01-Dec-2020
Field Notice: FN - 72008 - Specific Releases of Cisco Unity Connection Affected by Adobe Flash End-of-Life - Software Upgrade Recommended - Software Upgrade Recommended
05-Aug-2020
Security Advisory: Cisco Unified Communications Products Cross-Site Scripting Vulnerability
01-Jul-2020
Security Advisory: Cisco Unified Communications Products Cross-Site Scripting Vulnerability
03-May-2020
Security Advisory: Cisco Unity Connection Directory Traversal Vulnerability
13-Mar-2020
Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended
23-Feb-2020
Bulletin: Cisco Unity Connection Service Bulletin for Unified Messaging with Microsoft Office 365 Product Bulletin
18-Feb-2020
Bulletin: End-of-Life Announcement for the Cisco Unity Connection version 12.0
04-Feb-2020
Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided
22-Jan-2020
Security Advisory: Cisco Unified Communications Manager Information Disclosure Vulnerability
Document Categories
Configuration
Data Sheets and Product Information
Design
Install and Upgrade
Literature
Maintain and Operate
Reference
Release and Compatibility
Security Notices
Translated Documents
Troubleshooting
Data Sheets and Product Information
Data Sheets
Cisco Unity Connection 12.5 Data Sheet
22-Feb-2019
Cisco Unity Connection 10.5 Data Sheet
29-Jul-2020
Cisco Unity Connection 9.0(1) Data Sheet
14-Jan-2016
Cisco Unity Connection 8.6(2) Data Sheet
14-Jan-2016
Cisco Unity Connection 7.1
02-Sep-2008
Cisco Unity Connection 1.x and 2.x Supported Platforms List
09-Jun-2008
Cisco Unity Connection Version 12.0 Data Sheet
16-Aug-2017
Cisco Unity Connection Version 11.0 Data Sheet
16-Aug-2017
Cisco Unity Connection Version 10.x Data Sheet
04-Feb-2016
Cisco Unity Connection: Feature Comparison between Versions (9.x, 10.x, and 11.x) Guide
20-Oct-2016
(PDF - 618 KB)
Cisco Voice and Unified Messaging Products Feature Comparison (Unity Express, Unity Connection, Unity)
20-Oct-2016
End-of-Life and End-of-Sale Notices
Most Recent
End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription
15-Dec-2020
Annonce d’arrêt de commercialisation et de fin de vie de Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription
30-Nov-2020
End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection - Perpetual
30-Sep-2020
Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unity Connection - Perpetual
23-Sep-2020
End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection 10.5
11-May-2020
Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unity Connection 10.5
03-Jan-2019
Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unity Connection 11.0
20-Feb-2017
End-of-Life Announcement for the Cisco Unity Connection 11.0 Software
20-Feb-2017
End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection 8.6.1
15-Jul-2016
Annonce d’arrêt de commercialisation et de fin de vie de la version 8.6.1 du logiciel d’application Cisco Unity Connection
15-Jul-2016
Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unity Connection version 9.x
30-Jun-2015
End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection Version 9.x
30-Jun-2015
End-of-Sale and End-of-Life Announcement for the Cisco PBX/IP Media Gateway (PIMG) and T1 IP Media Gateway (TIMG)
02-Feb-2015
End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Software Subscription (UCSS)
16-Jul-2014
End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection Versions 8.5 and 8.6
06-Feb-2014
View all documentation of this type
Security Notices
Bulletins
Cisco Unity Connection Service Bulletin for Unified Messaging with Microsoft Office 365 Product Bulletin
23-Feb-2020
End-of-Life Announcement for the Cisco Unity Connection version 12.0
18-Feb-2020
Field Notices
Cisco Unity Connection Version 12.x
Field Notice: FN - 72008 - Specific Releases of Cisco Unity Connection Affected by Adobe Flash End-of-Life - Software Upgrade Recommended - Software Upgrade Recommended
01-Dec-2020
Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided
04-Feb-2020
Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended
13-Mar-2020
Security Advisories, Responses and Notices
Most Recent
Cisco Unified Communications Products Information Disclosure Vulnerability
13-Jan-2021
Cisco Unified Communications Products Cross-Site Scripting Vulnerability
05-Aug-2020
Cisco Unified Communications Products Cross-Site Scripting Vulnerability
01-Jul-2020
Cisco Unity Connection Directory Traversal Vulnerability
03-May-2020
Cisco Unified Communications Manager Information Disclosure Vulnerability
22-Jan-2020
Cisco Unity Connection Stored Cross-Site Scripting Vulnerability
22-Jan-2020
Multiple Cisco Unified Communications Products Cross-Site Scripting Vulnerability
02-Oct-2019
Cisco Unity Connection Reflected Cross-Site Scripting Vulnerability
20-Feb-2019
Cisco Unity Connection Stored Cross-Site Scripting Vulnerability
03-Oct-2018
Multiple Cisco Unified Communications Products Open Redirect Vulnerability
03-Oct-2018
Cisco Unity Connection File Upload Denial of Service Vulnerability
03-Oct-2018
Cisco Unity Connection Cross-Site Scripting Vulnerability
06-Jun-2018
Multiple Cisco Products Disk Utilization Denial of Service Vulnerability
06-Jun-2018
Cisco Unity Connection Mail Relay Vulnerability
21-Feb-2018
Cisco Voice Operating System-Based Products Unauthorized Access Vulnerability
15-Nov-2017
View all documentation of this type
Release and Compatibility
Compatibility Information
Compatibility Matrix for Cisco Unity Connection
11-Nov-2020
Compatibility Matrix for Cisco Unity Connection
05-Dec-2018
SCCP Compatibility Matrix: Cisco Unity Connection, Cisco Unified CM, and Cisco Unified CM Express
08-Jul-2015
SIP Trunk Compatibility Matrix: Cisco Unity Connection, Cisco Unified CM, Cisco Unified CM Session Manager Edition, and Cisco Unified CM Express
09-Jul-2015
Video Compatibility Matrix: Video Endponits, Cisco Unity Connection, Cisco Unified Communications Manager, and Cisco MediaSense
09-Jul-2015
Release Notes
Cisco Unity Connection Version 12.x
Release Notes for Cisco Unity Connection Release 12.5(1)
24-Jan-2019
Release Notes for Cisco Unity Connection Release 12.0(1)
31-Aug-2017
Release Notes for Cisco ViewMail for Microsoft Outlook Release 8.6(4)
06-Apr-2012
Release Notes for Cisco ViewMail for Microsoft Outlook Release 8.5(7)
04-Apr-2012
Release Notes for Cisco ViewMail for Microsoft Outlook Release 8.5(6)
05-Apr-2012
Reference
Documentation Roadmaps
Cisco Unity Connection Version 12.x
Documentation Guide for Cisco Unity Connection Release 12.x
24-Jan-2019
Documentation Guide for Cisco Unity Connection Release 11.x
31-May-2016
Documentation Guide for Cisco Unity Connection Release 10.x
25-Nov-2014
Documentation Guide for Cisco Unity Connection Release 9.x
12-Jun-2012
Documentation Guide for Cisco Unity Connection Release 8.x
01-Feb-2012
Documentation Guide for Cisco Unity Connection Release 7.x
29-May-2009
Licensing Information
Cisco Unity Connection Version 12.x
Licenses for Open-Source Software Included in Cisco Unity Connection Release 12.5(1)
23-Jan-2019
(PDF - 9 MB)
Licenses for Open-Source Software Included in Cisco Unity Connection Release 12.5(1) SU1
19-Jun-2019
(PDF - 9 MB)
Licenses for Open-Source Software Included in Cisco Unity Connection Release 12.0(1)
13-Dec-2018
Licenses for Open-Source Software Included in Cisco Unity Connection Release 12.0(1) SU2
17-Dec-2018
(PDF - 1 MB)
Licenses for Open-Source Software Included in Cisco Unity Connection Release 12.0(1) SU1
17-Dec-2018
Licenses for Open-Source Software Included in Cisco Unity Connection Release 8.5
07-Dec-2010
Licenses for Open-Source Software Included in Cisco Unity Connection Release 8.0
07-Dec-2010
Licenses for Open-Source Software Included in Cisco Unity Connection Release 7.x
29-May-2009
Design
Design Guides
Cisco Unity Connection Version 12.x
Design Guide for Cisco Unity Connection 12.x
23-Jan-2019
Install and Upgrade
Install and Upgrade Guides
Cisco Unity Connection Version 12.x
Cisco Unity Connection 12.x Supported Platforms List
23-Jan-2019
Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 12.x
23-Jan-2019
System Requirements for Cisco Unity Connection Release 12.x
23-Feb-2020
Components Installed by the Cisco Platform Configuration Disc
14-Sep-2007
Regulatory Compliance and Safety Information for Cisco Unity Connection
14-Sep-2007
Install and Upgrade TechNotes
CUC/CUCM vCPU Mismatch can Cause Upgrade Failure
20-Jan-2015
Unity Connection Release 9.x Licenses and ELM
01-Mar-2013
Unity Connection Upgrade with COBRAS Instead of DRS
03-Sep-2014
Configuration
Configuration Examples and TechNotes
Most Recent
Configure Direct Transfer to Unity Connection Mailbox with Extension Wildcard
10-Oct-2018
Configuration Example for Secure SIP Integration Between CUCM and CUC based on Next Generation Encryption (NGE)
28-Aug-2018
AD FS Version 2.0 Setup for SAML SSO Configuration Example
27-Feb-2018
Configuration Example for CUCM Non-Secure SCCP Integration with CUC
21-Feb-2017
Configuration Example for CUCM Non-Secure SIP Integration with CUC
20-Feb-2017
Configure CA Signed Certificate via CLI in Cisco Voice Operating System (VOS)
01-Dec-2016
Unity Connection: Procedure to change Default Application Admin User
14-Oct-2016
Configure and Troubleshoot Secure Integration Between CUCM and CUC
02-Jun-2016
Unity Connection Office 365 Configuration Example
26-Feb-2015
CUCM and CUC Meet Me Conference with User Authentication Configuration Example
23-Jan-2015
Enable SAML SSO for Jabber Clients Configuration Example
23-Jan-2015
SAML SSO Setup with Kerberos Authentication Configuration Example
21-Jan-2015
Unity Connection PreGreetings Recording Configuration Example
21-Jan-2015
Unity Connection Version 10.5 SAML SSO Configuration Example
21-Jan-2015
Jabber Cannot Check Voicemail After 24 Hours
18-Jul-2014
Configuration Guides
Cisco Unity Connection Version 12.x
Cisco Unified Communications Manager SIP Integration Guide for Cisco Unity Connection Release 12.x
22-Jan-2019
Cisco SIP Proxy Server Integration Guide for Cisco Unity Connection Release 12.x
24-Jan-2019
Cisco Unified Communications Manager Express SCCP Integration Guide for Cisco Unity Connection Release 12.x
24-Jan-2019
Cisco Unified Communications Manager Express SIP Trunk Integration Guide for Cisco Unity Connection Release 12.x
24-Jan-2019
Cisco Unified Communications Manager SCCP Integration Guide for Cisco Unity Connection Release 12.x
22-Jan-2019
Multiple Phone System Integration Guide for Cisco Unity Connection Release 12.x
24-Jan-2019
PIMG Integration Guide for Cisco Unity Connection Release 12.X
22-Jan-2019
QSIG-Enabled Phone System with Cisco ISR Voice Gateway Integration Guide for Cisco Unity Connection Release 12.x
24-Jan-2019
QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection Release 12.x
22-Jan-2019
TIMG Integration Guide for Cisco Unity Connection Release 12.x
22-Jan-2019
Maintain and Operate
End-User Guides
Cisco Unity Connection Version 12.x
Cisco Unified Communications Operating System Administration Guide for Cisco Unity Connection Release 12.x
24-Jan-2019
Quick Start Guide for the Cisco Unity Connection Mini Inbox (Release 12.x)
24-Jan-2019
Quick Start Guide for the Cisco Unity Connection Web Inbox (Release 12.x)
24-Jan-2019
User Guide for Accessing Cisco Unity Connection Voice Messages in an Email Application (Release 12.x)
22-Jan-2019
User Guide for the Cisco Unity Connection Messaging Assistant Web Tool (Release 12.x)
06-Mar-2019
User Guide for the Cisco Unity Connection Personal Call Transfer Rules Web Tool (Release 12.x)
22-Jan-2019
User Guide for the Cisco Unity Connection Phone Interface (Release 12.x)
12-Sep-2019
Maintain and Operate Guides
Most Recent
Cisco Unity Connection on UCSE Cisco Unity Connection on UCSE
03-Nov-2020
Unified Messaging Guide for Cisco Unity Connection Release 12.x
25-Sep-2020
Cisco Unity Connection Provisioning Interface (CUPI) API
29-Jul-2020
Cisco Unity Connection Notification Interface (CUNI) API
22-Jul-2020
Administration Guide for Cisco Unity Connection Serviceability Release 12.x
18-Jun-2020
Cisco Unity Connection Messaging Interface (CUMI) API
08-May-2020
Security Guide for Cisco Unity Connection Release 12.x
21-Apr-2020
Complete Reference Guide for Cisco Unity Connection Survivable Remote Site Voicemail (SRSV)
27-Jan-2020
Cisco Unity Connection Provisioning Interface (CUPI) API -- For End Users
25-Jan-2019
HTTPS Networking Guide for Cisco Unity Connection Release 12.x
24-Jan-2019
Networking Guide for Cisco Unity Connection Release 12.x
24-Jan-2019
Quick Start Guide for SAML SSO Access
24-Jan-2019
User Workstation Setup Guide for Cisco Unity Connection Release 12.x
24-Jan-2019
System Administration Guide
23-Jan-2019
Cisco Unity Connection Imaging Interface (CUII) API
04-Jan-2019
View all documentation of this type
Maintain and Operate TechNotes
CUC SQL Queries for Message Counts and Mailbox Sizes
08-Dec-2014
Password Recovery Procedure for Cisco Unity Connection
21-Dec-2011
Speech Connect with SFTP and SSH to Perform a Bulk Upload of Spoken Name Files
05-Jul-2013
Speech Connect with SFTP and SSH to Post the Upgrade File
05-Jul-2013
Unity Connection Disk Space Management
04-Sep-2013
Unity Connection FAQ: How do you take a network capture from Unity Connection?
13-Jun-2013
Unity Connection SMTP Domain Name Change
14-Jan-2014
Unity Connection Supplemental Mailstore Information
18-Dec-2013
Unity Connection/Presence FAQ: How do you dump a log file from Halt into Unity Connection or Presence with VMware?
08-Jan-2015
ViewMail for Microsoft Outlook Functionality Additions Through Releases
30-Jan-2014
Troubleshooting
Error and System Messages
Cisco Unity Connection Version 12.x
Alarm Message Definitions for Cisco Unity Connection Release 12.x
17-Aug-2017
Password Recovery
Password Recovery Procedure for Cisco Unity Connection
21-Dec-2011
Support FAQ
How do you Bulk Migrate UM Accounts from Exchange to Office 365 in CUC?
15-Nov-2017
SpeechView FAQ: What are the methods to deliver a SpeechView transcription to Outlook?
28-Jan-2014
Unity Connection FAQ: How do I bulk assign unified messaging in Cisco Unity Connection?
16-Apr-2013
Unity Connection FAQ: How do I reset a PIMG/TIMG to the factory defaults?
16-Dec-2013
Unity Connection FAQ: How do you take a network capture from Unity Connection?
13-Jun-2013
Troubleshooting Guides
Cisco Unity Connection Version 12.x
Troubleshooting Guide for Cisco Unity Connection Release 12.x
22-Jan-2019
Troubleshooting TechNotes
Most Recent
Troubleshoot Zombie/Defunct Processes in UC Servers
10-Feb-2021
Cisco Unity Connection RTMT Trace Locations via CLI
17-Aug-2020
Troubleshoot Cisco VOS Based Finesse Server With CLI
14-Feb-2017
Unity Connection Voice Recognition Resource Issue
26-Feb-2016
Unity Connection Cluster Replication Rebuild
24-Nov-2015
Troubleshoot Toll Fraud via Unity Connection
01-Sep-2015
Single Inbox Synchronization Issues with Microsoft Exchange On-Premises Deployments
02-Apr-2015
Unity Connection Single Inbox Troubleshooting TechNote
12-Mar-2015
CUC Unified Messaging Issues Due to Control Characters in Voice Message Subject Line
03-Mar-2015
PIMG and TIMG Configuration and Troubleshooting Information
23-Feb-2015
Unity Connection Single Inbox Feature Reference Guide
18-Feb-2015
CUC/CUCM vCPU Mismatch can Cause Upgrade Failure
20-Jan-2015
Unity Connection/Presence FAQ: How do you dump a log file from Halt into Unity Connection or Presence with VMware?
08-Jan-2015
CUC SQL Queries for Message Counts and Mailbox Sizes
08-Dec-2014
Unity Connection Personal Communication Assistant Error Message with Media Master
03-Dec-2014
View all documentation of this type
Literature
Sales Resources
Customer Presentations and Sales Accelerators
Cisco Unity Connection Ordering Guide
25-Jul-2018
Solution Overviews
Cisco Unified Messaging: Support with Microsoft BPOS-Dedicated Services
27-Jun-2011
Secure Voicemail Transcription: Speech to Text with Cisco Unity Connection Voice Messages Solution Overview
06-Jul-2020
White Papers
Modifying the "From" Field for Cisco Unity Connection Single Inbox Implementations and SMTP Notifications
01-Dec-2014
(PDF - 488 KB)
Translated Documents
Translated End-User Guides
Most Recent
Gebruikershandleiding voor de Cisco Unity Connection-telefooninterface (versie 11.x)
11-Dec-2020
(PDF - 2 MB)
Brugervejledning til telefonbrugergrænsefladen Cisco Unity Connection (version 11.x)
10-Dec-2020
(PDF - 2 MB)
Telefonschnittstelle für Cisco Unity Connection (Version 11.x) – Benutzerhandbuch
10-Dec-2020
(PDF - 2 MB)
Guía del usuario para la interfaz de teléfono de Cisco Unity Connection (versión 11.x)
10-Dec-2020
(PDF - 2 MB)
Guide de l'utilisateur de l'interface téléphonique Cisco Unity Connection (Version 11.x)
10-Dec-2020
(PDF - 2 MB)
Guida per l'utente dell'interfaccia telefonica di Cisco Unity Connection (versione 11.x)
10-Dec-2020
(PDF - 2 MB)
Cisco Unity Connection 전화 인터페이스 사용 설명서(릴리스 11.x)
10-Dec-2020
(PDF - 2 MB)
Användarhandbok för Cisco Unity Connections telefongränssnitt (version 11.x)
10-Dec-2020
(PDF - 2 MB)
Manual do usuário da interface do telefone do Cisco Unity Connection (versão 11.x)
10-Dec-2020
(PDF - 2 MB)
Руководство пользователя интерфейса телефона Cisco Unity Connection (выпуск 11.x)
10-Dec-2020
(PDF - 2 MB)
Cisco Unity Connection 電話介面使用者指南(11.x 版)
10-Dec-2020
(PDF - 2 MB)
Guía del usuario para la interfaz del teléfono de Cisco Unity Connection (versión 11.x)
10-Dec-2020
(PDF - 2 MB)
Cisco Unity Connection 电话界面用户指南(版本 11.x)
10-Dec-2020
(PDF - 2 MB)
Manual do usuário da ferramenta da Web Assistente de mensagens do Cisco Unity Connection (versão 8.x)
20-Nov-2020
(PDF - 2 MB)
Gebruikershandleiding voor het openen van spraakberichten van Cisco Unity Connection in een e-mailprogramma (versie 11.x)
11-Nov-2020
(PDF - 1 MB)
View all documentation of this type
Downloads
Community
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