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End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection 10.5

End-of-Life Notice

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Updated:May 11, 2020

Available Languages

Download Options

  • PDF
    (336.2 KB)
    View with Adobe Reader on a variety of devices
Updated:May 11, 2020
 

 

Overview

EOL12803 - Amended

Cisco announces the end-of-sale and end-of-life dates for the Cisco Unity Connection 10.5. The last day to order the affected product(s) is July 2, 2019. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

End-of-life milestones

Table 1.      End-of-life milestones and dates for the Cisco Unity Connection 10.5

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

January 1, 2019

End-of-Sale Date:
App SW

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

July 2, 2019

Last Ship Date:
App SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

September 30, 2019

End of SW Maintenance Releases Date:
App SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

July 1, 2020

End of New Service Attachment Date:
App SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

July 1, 2020

End of Service Contract Renewal Date:
App SW

The last date to extend or renew a service contract for the product.

September 27, 2021

Last Date of Support:
App SW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

July 31, 2022

HW = Hardware         OS SW = Operating System Software         App. SW = Application Software

In response to the worldwide COVID-19 pandemic, Cisco Engineering is providing a limited extension to End of Software Maintenance for version 10.5 from Jul 1, 2020 until Oct 1, 2020 , to help Customers continue use their existing servers and plan for an upgrade. For more details refer: https://www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/limited-extension-of-software-maintance-support-for-cucm-10-5-release.html.

Product part numbers

Table 2.      Product part numbers affected by this announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

MIG-UCXN-BAS-9TO10

Upgrade from Unity Cxn Basic 9.x to 10.x

UPG-UCXN10TO11-BAS

Upgrade UnityCxn 10.x to UnityCxn 11.x - Basic user

-

MIG-UCXN-ENH-9TO10

Upgrade from Unity Cxn Enhanced 9.x to 10.x

UPG-UCXN10TO11-ENH

Upgrade UnityCxn 10.x to UnityCxn 11.x - Enhanced user

-

MIG-UCXN10-BAS2ENH

One Unity Connection 10.x Bas to Enh Upgrade User

MIG-UCXN11-BAS2ENH

One Unity Connection 11.x Bas to Enh Upgrade User

-

MIG-UCXN10-USR

Unity Cxn 2.x or later to Unity Cxn 10.x Users

UPG-UCXN11-USR

Upgrade Unity 4.x or later or UnityCxn 1.x to UnityCxn 11.x

-

MIG-UTY2CUC10-USR

Mig Unity 4.x or later/Unity Cxn 1.x to Unity Cxn 10.x Users

UPG-UTY2CUC11-USR

Upgrade Unity 4.x or later or UnityCxn 1.x to UnityCxn 11.x

-

R-UCXN10-VUP-XU-K9

Migration from Unity 4.x or Unity Cxn 1.x to Unity Cxn 10.x

L-UCXN11-LIC-UPG

Unity Connection 11.x, SW Feature License Add-ons

-

R-UNITYCN10-K9

Unity Connection 10.x Software

R-UNITYCN11-K9

Unity Connection 11.x Software

-

R-UNITYCN10-K9-LAB

Unity Connection 10.x Lab Software Bundle

R-UNITYCN11-K9-LAB

Unity Connection 11.x Lab Software Bundle

-

R-UNITYCN10-VUP-K9

Migration from Unity 4.x or Unity Cxn 1.x to Unity Cxn 10.x

L-UCXN11-LIC-UPG

Unity Connection 11.x, SW Feature License Add-ons

-

R-UNITYCN10-XU-K9

Unity Connection 10.x Software - Export Unrestricted

R-UNITYCN11-XU-K9

Unity Connection 11.x Software - Export Unrestricted

-

UCXN-9TO10-SW-K9=

Unity Connection 9.x to 10.x Upgrade SW Kit

UCXN-9TO11-SW-K9=

Unity Connection 9.x-10.x to 11.x Upgrade SW Kit

-

UCXN-BAS-9TO10-UP=

Upgrade from Unity Cxn Basic 9.x to 10.x

UCXN-BAS-9TO11-UP=

Upgrade from Unity Cxn Basic 9.x-10.x to 11.x

-

UCXN-BAS-9TO10-UPG

Upgrade from Unity Cxn Basic 9.x to 10.x

UCXN-BAS-9TO11-UPG

Upgrade from Unity Cxn Basic 9.x-10.x to 11.x

-

UCXN-ENH-9TO10-UP=

Upgrade from Unity Cxn Enhanced 9.x to 10.x

UCXN-ENH-9TO11-UP=

Upgrade from Unity Cxn Enhanced 9.x-10.x to 11.x

-

UCXN-ENH-9TO10-UPG

Upgrade from Unity Cxn Enhanced 9.x to 10.x

UCXN-ENH-9TO11-UPG

Upgrade from Unity Cxn Enhanced 9.x-10.x to 11.x

-

UCXN-SC-9TO10-UPG

Upgrade from Unity Cxn Speech Connect 9.x to 10.x

UCXN-SC-9TO11-UPG

Upgrade from Unity Cxn Speech Connect 9.x-10.x to 11.x

-

UCXN10-UTYMIG-K9=

Upg/Mig from Unity Cxn 1.x/Unity 4.x or later to Unity Cxn 9

UCXN11-UTYMIG-K9=

Upg/Mig from Unity Cxn 1.x/Unity 4.x - 8.x to Unity Cxn 11x

-

UCXN10-VER-UPG-K9=

Upgrade from Unity Cxn 2.x or later to Unity Connection 10.x

UCXN11-VER-UPG-K9=

Upgrade from Unity Cxn 2.x - 8.x to Unity Connection 11.x

-

UCXN10-VUP-XU-K9

Migration from Unity 4.x or Unity Cxn 1.x to Unity Cxn 10.x

L-UCXN11-LIC-UPG

Unity Connection 11.x, SW Feature License Add-ons

-

UCXN9TO10SW-XU-K9=

Unity Connection 9.x to 10.x Upgrade SW Kit-Exp Unrestrict

UCXN9TO11SW-XU-K9=

Unity Connection 9.x-10.x to 11.x Upgrade SW Kit-Exp XU

-

UNCN10-MIG-XU-K9=

Unity Connection 10.x Migration - Export Unrestricted

UNCN11-MIG-XU-K9=

Mig from Unity Cxn 1.x/Unity 4.x - 8.x to Unity Cxn 11x XU

-

UNCN10-UPG-XU-K9=

Unity Connection 10.x Upgrade - Export Unrestricted

UNCN11-UPG-XU-K9=

Upgrade from Unity Cxn 2.x - 8.x to Unity Connection 11.x XU

-

UNITYCN10-K9

Unity Connection 10.x Software

UNITYCN11-K9

Unity Connection 11.x Software

-

UNITYCN10-LAB-USR

Unity Connection 10.x Lab User

UNITYCN11-LAB-USR

Unity Connection 11.x Lab User

-

UNITYCN10-MIG-USR

Migrate From Unity or Unity Cxn 1.x to Unity Cxn 10.x Users

UNITYCN11-MIG-USR

Migrate From Unity to Unity Cxn 11.x Users

-

UNITYCN10-VUP-K9

Migration from Unity 4.x or Unity Cxn 1.x to Unity Cxn 10.x

L-UCXN11-LIC-UPG

Unity Connection 11.x, SW Feature License Add-ons

-

UNITYCN10-VUP-USR

Unity Cxn 2.x or later to Unity Cxn 10.x Users

UCXN11-VER-UPG-K9=

Upgrade from Unity Cxn 2.x - 8.x to Unity Connection 11.x

-

UNITYCN10-XU-K9

Unity Connection 10.x Software - Export Unrestricted

UNITYCN11-XU-K9

Unity Connection 11.x Software - Export Unrestricted

-

Product migration options

Service prices for Cisco products are subject to change after the product End-of-Sale date.

The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

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