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NC DPI

NC Dept of Public Instruction (NC DPI) School Connectivity & E-rate IFB RQ22294323 Category 2

Contract Start Date: 2/17/2020
Contract End Date: 2/16/2025

Authorized Resellers for this Contract

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

LEGAL COMPANY NAME &
PRIMARY BUSINESS ADDRESS
PARTNER CONTACT
INFORMATION
DISYS
44670 Cape Court, Suite 100
Ashburn, VA 20147
Phone: 571-707-3636
Toll Free: 888-286-3896
Fax: 800-601-2944

Federal ID # 27-2586114
CUSTOMER ORDERS:
Vinu Luthra
Phone: (571) 707-3636
Cust Srvc/ESCALATIONS:
Vinu Luthra
Phone: (571) 707-3636
Encore Technology Group, LLC
2000 Wade Hampton Blvd, Suite 210
Greenville, SC 29615
Phone: 864-326-3226
Toll Free: 888-983-6267
Fax: 864-438-0273

Federal ID # 46-1594391
CUSTOMER ORDERS:
Thomas Schwab
Phone: 864-326-3226
Cust Srvc/ESCALATIONS:
Thomas Schwab
Phone: 864-326-3226
Internetwork Services Incorporated
13777 Ballantyne Corporate Place, Suite 305
Charlotte, NC 28277
Phone: 704-540-5800
Toll Free: N/A
Fax: 704-541-0059

Federal ID # 56-2081930
CUSTOMER ORDERS:
Chris Applegate
Phone: 704-540-5800
Cust Srvc/ESCALATIONS:
Chris Applegate
Phone: 704-540-5800
NWN
271 Waverley Oaks Rd.
Waltham, MA 02452
Phone: 919-653-4400
Toll Free: N/A
Fax: N/A

Federal ID # 04-3532235
CUSTOMER ORDERS:
Shannon Ludwig
Phone: (919) 653-4400
Cust Srvc/ESCALATIONS:
Shannon Ludwig
Phone: (919) 653-4400
Presidio Networked Solutions LLC
12100 Sunset Hills Road, Suite 300
Reston, VA 20190
Phone: 812-342-6188
Toll Free: N/A
Fax: N/A

Federal ID # 58-1667655
CUSTOMER ORDERS:
Jackie Arnett
Phone: 812-342-6188
Cust Srvc/ESCALATIONS:
Jackie Arnett
Phone: 812-342-6188

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Category 2, Segment A:

Sub Segment Minimum Percentage Discount Off MSRP**
Antennas, connectors and related 35%
Cabling 35%
Firewall services and components* 35%
Racks N/A
Routers 35%
Switches 35%
UPS N/A
Access Points 35%
Wireless Controller Systems 35%
Software to support these components* 35%

* NOTE: Firewall Services and Software offered consists only of On-Prem products

** Discounts listed above are the minimum guaranteed contract pricing. Authorized Resellers listed below must provide, at a minimum, those discounts and cannot offer less favorable pricing discounts than the contract discounts. Authorized Resellers listed below may offer any additional, incremental discounts to any eligible users under this contract and such additional discounts if offered, may be provided at the discretion and as the sole legal obligation of the Authorized Resellers.

Partner NTE Hourly Rates:

Value Added Service / Installation Description Unit of Measure Not to Exceed Cost
Limited Partner Services*** On-site Amount/Hour $600.00
  Remote Amount/Hour $525.00

***NOTE: Limited Partner Services for Basic Install and Config include the following:

  • Certified and Technical Project Management
  • Staging & Implementation Engineering
  • Site Survey, High Level Design Review
  • Global Implementation Capability
  • Configuration Development
  • Knowledge Transfer
  • Acceptance Testing

Scope of Offerings: Category 2 Segment A.  Contract not mandatory for E-rate and regular buys.  Eligible buyers may purchase separate from E-rate filings

Shipping and Delivery Information: FOB Destination. Reseller pays all freight and related transportation charges.

Limited Partner Professional Services: Basic Installation and Configuration

Leasing: Leasing is not Authorized.

Refurbished Equipment: Authorized.

Insurance: Contract Section 7.23 updated per Clarification 02 p.154

 

Cisco Systems, Inc. ("Cisco") requires Purchase Orders to be processed through our Authorized Resellers. Customers (Authorized Purchasers) may select any of the Authorized Resellers listed.

Purchase Order Instructions

  1. Select one of the Authorized Resellers (E-rate sales require approved evaluation per the Intended Purchasing Process)
  2. Issue the Purchase Order directly to the selected Authorized Reseller.
  3. Reference the Contract Number on your Purchase Order.
  4. Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Warranty

Please refer to https://www.cisco.com/c/en/us/products/warranty-listing.html

Repair or Replacement of Products

Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the Cisco warranty terms, the Authorized Reseller will work with you and Cisco on the matter.

For any questions or inquiries regarding this contract, please send an email Email Icon with the following details:

  • Full Name
  • Company
  • Title
  • Email Address
  • Related Participating State(s) inquiry is referencing
  • Detailed inquiry/request

Contract Escalations

For any SKU related questions or inquiries, please complete the SKU Request Form.

Reporting - Web Portal

Cisco Sales Contact:

Cisco Channels Contact:

Contract Holder Contact:

Cisco Technical Assistance: