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Cisco Context Service Product Bulletin

Bulletin

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Updated:May 19, 2020

Available Languages

Download Options

  • PDF
    (227.5 KB)
    View with Adobe Reader on a variety of devices
Updated:May 19, 2020
 

 

PB743811

Cisco announces the termination of Cisco Context Service

Cisco announces the termination of the Cisco Context Service feature of Cisco Unified Contact Center Express and Cisco Unified Contact Center Enterprise solutions on all supported versions. The functionality will not be available after the 30th of June 2020. In addition, at this time Cisco will not be accepting new or updated registration requests to Context Service. All customer data related to Context Service will be deleted following the termination of Context Service.

Product migration options

Customers with active use of the functionality are requested to explore and migrate to alternative solutions.

For more information

Please contact the ccbu-cs-eol@cisco.com mailer for any questions regarding this bulletin.

 

Any authorized translation issued by Cisco Systems or affiliates of this Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

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