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Module 11: Sales Tools and Processes
Review Questions
Your customer calls with questions specific about service entitlement and
why they can not receive support on there Cisco equipment. They want to know
why they cannot receive support on their Cisco equipment. You find out that
their cards are carrying complex functionality and they have a very high product
list price attached to their purchase. You let your customer know that Cisco
policy is to map cases like theirs to?
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Select the best answer from the
choices below. |
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A. |
Chassis Multi-year Agreements
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B. |
Chassis-Based Service
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C. |
Chassis + Card Service
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D. |
Chassis-Service Tool |
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