Your Support Website: What's Next after Bug Toolkit?

Ever hit a patch when things just don´t work right? We did recently, when Bug Toolkit started performing in ways that disappointed us and may have frustrated you.

But, behind every unpleasant surprise lurks an opportunity, and we'd like to seize this one by inviting you to try out the forthcoming beta version of the Bug Search Tool. Arriving soon but actually in the works for some time, this tool is enhanced to give you:

• Better, faster searches
• More comprehensive results
• A voice in rating the quality of bug information

We are eager for you to test drive this new service and tell us what you think so we can improve it further.

Interested? Then come to our discussion forum. That´s where we´ll announce the beta, share reactions, and discuss improvements as well as plans to make Bug Search Tool available to everyone. Please join the discussion forum now.

Online Tool Updates Archive
Date	Title
AUG-2011	Your Support Website: What You're Saying About Our New Design
JUL-2011	Your Support Website: "Simplified Online Technical Support? Where?"
JUN-2011	New Beta Trial Opens to Cisco Collaboration User Group Members
MAY-2011	Take an Easier Path to Technical Support
APR-2011	Cisco Support Website: We're Listening, and Changing
MAR-2011	Check Out the New Mobile TS Newsletter
FEB-2011	New Beta Trials Open to Cisco Collaboration User Group Members
JAN-2011	Cisco Live Twitter Community
DEC-2010	Cisco Technical Product Documentation Feedback: Help Us Help You
NOV-2010	Use IdeaStream to Help Us Improve Your Online Support
OCT-2010	Beta Programs Offered Exclusively Through Cisco Collaboration User Group
SEP-2010	Cisco Collaboration User Group Offers Exclusive Access to Cisco
AUG-2010	Itron Wins Industry Award with Cisco Services Solution
JUL-2010	Sneak Preview: More Personalized Software Downloads
JUN-2010	You Love to Read Them, Why Not Write One?
MAY-2010	Recent Updates to Cisco TAC Service Request Tool
APR-2010	Inform. Protect. Respond.
MAR-2010	My Cisco Helps You Achieve More in Less Time
FEB-2010	NEW - Cisco Support Community on Mobile Devices
JAN-2010	Now Available at No Charge: PDF and HTML Versions of the Cisco Product Quick Reference Guide
DEC-2009	New Cisco Support Community
NOV-2009	Recent Updates to Cisco Output Interpreter
OCT-2009	The Cisco Support Community Awaits Your Membership
SEP-2009	Recent Technology Terminology Updates to Cisco TSRT
AUG-2009	SSPA Honors Cisco with Two 2009 STAR Awards
JUL-2009	Revised Service Request Severity Level Wording
JUN-2009	New Product Updates to Cisco TAC Service Request Tool
APR-2009	Recent Technology Terminology Update to Cisco TSRT
MAR-2009	New Download Software Area for Cisco IOS Software
OCT-2008	New Cisco Search Plugins Bring Cisco Tools and Searches Closer
JUN-2008	New Cisco on Cisco Website
APR-2008	Collaborate, Co-create, and Innovate on New Cisco Support Wiki
MAR-2008	Cisco Search 2.0 Goes Live
FEB-2008	RSS Feeds for Hot Issues in the Cisco TAC & Recent Updates to Cisco Output Interpreter
JAN-2008	Recent Technology Terminology Updates to Cisco TSRT
AUG-2007	Recent Updates to TSRT and SVO Status and Submit Tools
JUL-2007	Updates to Cisco Command Lookup Tool