MeetingPlace Support Specialist

    Exam Number:     642-274
Associated Certifications: MeetingPlace Support Specialist
Duration: 75 minutes (55-65 questions)
Available Languages: English
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Exam Topics

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Identify the customer needs and environment for a Cisco Unified MeetingPlace solution

  • Identify the appropriate business decision makers for a MeetingPlace solution
  • Identify the appropriate questions to ask for a MeetingPlace solution
  • Identify the common needs and business initiatives in a MeetingPlace solution
  • Identify a well-qualified MeetingPlace customer

Position MeetingPlace as a customer solution

  • Identify the key MeetingPlace strengths in a competitive environment
  • Identify the key MeetingPlace weaknesses in a competitive environment
  • Identify the key MeetingPlace opportunities in a competitive environement
  • Identify the key MeetingPlace threats in a competitive environment
  • Respond to common MeetingPlace customer objections
  • Position the potential MeetingPlace solution

Communicate the Cisco Unified MeetingPlace value proposition

  • Associate MeetingPlace solutions to particular business drivers
  • List the MeetingPlace features
  • List the MeetingPlace benefits
  • Describe the MeetingPlace packaging and pricing options
  • Determine the MeetingPlace ROI

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