Cisco Certified Technician Collaboration certification focuses on the skills required for onsite support and maintenance of Cisco collaboration endpoints and operating environments. Technicians in this area must be able to identify Cisco collaboration endpoint models, accessories, cabling, and interfaces; understand the Cisco collaboration software and identify commonly found software; and be able to use the Cisco Command Line Interface (CLI) to connect and service products.
Cisco Learning Network Store offers online, self-paced courses and exam preparation materials. For this exam, we recommend:
Exams are proctored, timed, and delivered in a secure environment. Most exams last approximately one to two hours. Lab exams typically last eight hours. Lab exams are Pass/Fail and results are available online (using login) within 48 hours.
Pearson VUE administers all Cisco exams except Expert lab/practical exams. Pearson VUE offers two ways to pay for an exam:
Expert lab/practical exam payment, cost and registration information is found on our Book your Expert Lab/Practical Exam resource page.
Cisco customers and learning partners can redeem their Cisco Learning Credits for certification exam vouchers.
You can usually schedule an exam up to six weeks in advance and as late as the same day.
Visit our Certification Fulfillment and Benefits page to learn more about the certification fulfillment process and the benfits you'll receive.