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Cisco Learning Credits

Cisco Learning Credits (CLCs) are prepaid training vouchers redeemed directly with Cisco that make planning for your success easier when purchasing Cisco products and services.

Whether you're an individual or part of a team, CLCs ensure you have the tools you need to maximize success/value with your Cisco solutions.

1 CLC = $ 100 USD

Expire one year from date of issuance

Managed by Team Captains in LCMT

Learning Credits Management Tool (LCMT)

  1. Manage Cisco Learning Credits
  2. Track Transactions
  3. Validate Redemptions
  4. Generate Reports

Cisco Customer Loyalty

Reward your employees with training opportunities that will optimize your company’s investment in Cisco products and services.

Frequently asked questions and additional information

Who accepts Cisco Learning Credits?

Cisco Learning Credits can be redeemed for a number of different offerings directly through Cisco. For a complete list, you can review the training catalog, reach out to your Learning BDM or email learning-bdm@cisco.com.

What is a team captain?

A Team Captain is an assigned representative of a company and is able to view, approve, and manage Cisco Learning Credits on their company’s behalf. There are two types of Team Captains: A Team Captain Designated Admin (TCDA) and a Team Captain Other (TCO).

Every account must have TCDA, and the user’s email address must align to the company’s email address. In addition to viewing, approving, and managing CLCs, a TCDA can also assign others to view the account.

A TCO is an optional role assigned by the TCDA. This user can view, approve, and manage CLCs.

Neither role can be filled by a Cisco employee.

How do I redeem Cisco Learning Credits?

Customers with CLCs can redeem them for Cisco authorized training directly from the site, by reaching out to their Learning-BDM, or by emailing learning-bdm@cisco.com.

How can I buy Cisco Learning Credits?

There are two ways to purchase Cisco Learning Credits:

  1. At the time of purchase, you may obtain Cisco Learning Credits, which are redeemable for high-quality training directly from Cisco Training Services.
  2. You can also purchase Cisco Learning Credits as a stand-alone order on CCW.

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How much do Cisco Learning Credit cost?

Cisco Learning Credits are valued at US $100 each and sold in packs of 10, 100, 500, and 1,500. The Learning Credits, part numbers and pricing are outlined in the following chart:

Part Number Learning Credits List Price (USD)
TRN-CLC-000 10 $1,000
TRN-CLC-001 100 $10,000
TRN-CLC-002 500 $50,000
TRN-CLC-003 1500 $150,000
TRN-CLC-004 1 $100

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*Prices subject to change without notice. Cisco reserves the right to add, change or discontinue any product from its price lists.

How do I manage Cisco Learning Credits?

You can manage your Cisco Learning Credits through the Learning Credit Management Tool (LCMT). Use this tool to:

  • Register your Cisco Learning Credits, track transactions, validate Learning Credit redemptions, and generate reports.
  • Maintain precise records of collective and individual training statistics.
  • Manage the overall training purchase with monthly statements of account activity.

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