Effective after June 14, 2021, customers may redeem Cisco Learning Credits (CLCs) directly with Cisco for training and/ or learning offerings, or they can work directly with Learning Partners without the use of CLCs as a form of payment. For more details, see the Team Captain FAQs, reach out to your Learning-BDM or email us.
Cisco Learning Credits are prepaid vouchers you can use toward Cisco training and exams. When purchasing Cisco products and services, you can address your organization's current and anticipated training needs by adding Cisco Learning Credits to your order. Use them for virtual classroom training six months from now, or purchase digital training such as a Cisco Digital Learning subscription today.
Cisco Learning Credits are prepaid training dollar or "credits".
There are two ways to obtain:
You can redeem Cisco Learning Credits for:
Using Cisco Learning Credits offers several benefits:
Only certain countries have been cleared for the sale, purchase, and redemption of Cisco Learning Credits.
Approved customers in the Cisco Customer Loyalty program are eligible to receive Learning Credits based on purchases of Cisco products and services. Awards are made on a quarterly basis.
Customers can use Learning Credits to develop and implement a comprehensive learning roadmap for their business.
If you would like to nominate your company for Cisco Customer Loyalty, please engage with your Cisco Account Manager.
As a member of the loyalty program, you will be able to:
Awards are based on the three year average net bookings (direct + indirect) to determine the customer’s award Tier. Tier Table will be reviewed and updated annually, during Q1 of Cisco’s fiscal year. The tier is set for the entire fiscal year.
|Tiers||3 Year Average Net Bookings||Quarterly CLC Awards|
|1||$1M - 10M||75|
|2||>$10M - 25M||125|
|3||>$25M - 50M||200|
|4||>$50M - 100M||575|
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Active accounts in 32 countries
Over 8,000 Cisco Live tickets have been purchased using loyalty awards
180,000 students have attended classes or purchased certification exams using loyalty awards
Visit the Learning@Cisco Centralized Support tool to search FAQs or open a case about your Learning Credits.