Cisco Learning Credits are prepaid vouchers you can use toward Cisco training and exams. When purchasing Cisco products and services, you can address anticipated training needs by adding Cisco Learning Credits to your order. Learning Credits are the ideal way to plan your organization’s immediate and long-term training goals. Use them for virtual classroom training six months from now, or purchase digital training such as a Cisco Digital Learning subscription today.
Cisco Learning Credits are prepaid training dollars or “credits.” When ordering Cisco products and services, you can optimize your spend by addressing anticipated training needs as part of the total solution. At the time of purchase, you can include Cisco Learning Credits, which are redeemable for high-quality training directly from Cisco Training Services and Cisco Learning Partners. Instead of training being an afterthought to your original purchase, you can bundle products and services with Cisco Learning Credits. Training ensures that your staff will more rapidly become familiar with the new technology, thereby accelerating your return on investment.
Note: You can also purchase Learning Credits as a stand-alone order.
You can redeem Cisco Learning Credits for:
You can purchase Cisco Learning Credits as part of an order for products or services or as a stand-alone order. Credits are available in packages of 1, 10, 100, 500, and 1500, with each Cisco Learning Credit equivalent to US$100. Each package is assigned a unique SKU:
1 credit | $100 | TRN-CLC-004 |
10 credits | $1,000 | TRN-CLC-055 |
100 credits | $10,000 | TRN-CLC-001 |
500 credits | $50,000 | TRN-CLC-002 |
1500 credits | $150,000 | TRN-CLC-003 |
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Using Cisco Learning Credits offers several benefits:
Only certain countries have been cleared for the sale, purchase, and redemption of Cisco Learning Credits.
Cisco Learning Credits are an easy method of payment for Cisco authorized training, redeemable through participating Cisco Learning Partners worldwide.
Reward your employees with training opportunities that will optimize your company’s investment in Cisco products and services.
Approved customers in the Cisco Customer Loyalty program are eligible to receive Learning Credits based on purchases of Cisco products and services. Awards are made on a quarterly basis.
Customers use Learning Credits to develop and implement a comprehensive learning roadmap for their business.
If you would like to nominate your company for Cisco Customer Loyalty, please engage with your Cisco Account Manager.
As a member of the loyalty program, you will be able to:
Use Learning Credits to purchase training for your company’s learning needs
Build stronger IT teams and reward team members
Encourage employees to grow their expertise
Get the latest training available for new Cisco technologies
Awards are based on the three year average net bookings (direct + indirect) to determine the customer’s award Tier. Tier Table will be reviewed and updated annually, during Q1 of Cisco’s fiscal year. The tier is set for the entire fiscal year.
Tiers | 3 Year Average Net Bookings | Quarterly CLC Awards |
---|---|---|
1 | $1M - 10M | 75 |
2 | >$10M - 25M | 125 |
3 | >$25M - 50M | 200 |
4 | >$50M - 100M | 575 |
5 | Over $100M | 1,175 |
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32
Active accounts in 32 countries
8,000
Over 8,000 Cisco Live tickets have been purchased using loyalty awards
180,000
180,000 students have attended classes or purchased certification exams using loyalty awards
Visit the Learning@Cisco Centralized Support tool to search FAQs or open a case about your Learning Credits.
At the Learning@Cisco Centralized Support tool, search for FAQs by keyword, or browse popular questions and answers.
Go to the Learning@Cisco Centralized Support tool, login with your username and password, then click Open Case.
Your Learning support account is separate from your cisco.com account. If you don’t have a Learning support account yet, register here.
Login to the Learning@Cisco Centralized Support tool, then click Update Case.
You can also open or update a case by calling us at (US) 1-800-553-6387 Option 4, Option 1.