820-605 CSM
Cisco Customer Success Manager
Duration: 90 minutes
Languages: English
Price: $250 USD, plus tax or use Cisco Learning Credits
Exam overview
This exam tests a candidate's knowledge and skills to develop and integrate solutions, identify adoption barriers and actions to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals and cultivating new sales opportunities through the entire customer lifecycle.
Exam preparation
Classroom training
Our authorized Learning Partners teach instructor-led classes around the world. For this exam, we recommend:
E-learning
Cisco Learning Network Store offers online, self-paced courses and exam preparation materials. For this exam, we recommend:
