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Cisco Customer Success Manager (820-605 CSM)

820-605 CSM

Certification: Cisco Customer Success Manager Specialist

Duration: 90 minutes (55 - 65 questions)

Available language: English

Exam overview

This exam tests a candidate's knowledge and skills to develop and integrate solutions, identify adoption barriers and actions to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals and cultivating new sales opportunities through the entire customer lifecycle.

Exam preparation

Classroom training

Our authorized Learning Partners teach instructor-led classes around the world. For this exam, we recommend:

  • Cisco Customer Success Manager (CSM)

To schedule your exam

  1. Log into your account at Pearson VUE.
  2. Select Proctored Exams and enter the exam number, 820-605.
  3. Follow the prompts to register.

Exam policies