700-680 CSaaS
Cisco Collaboration SaaS
Duration: 60 minutes
Languages: English, Japanese
Quick tasks
Exam overview
This exam will test the knowledge of Account Manager/Presales engineers on the foundations of Cisco’s Collaboration SaaS solutions in order for them to effectively sell these cloud-based services. This exam is a requirement for the Cisco Collaboration SaaS Authorization Program.
Exam topics
The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
5% 1.0 Webex Market Overview
1.1 Understand the market opportunity for Webex
1.2 Overview of Webex portfolio
30% 2.0 Webex Meetings, Webex Teams, Webex Devices, and Webex Edge
2.1 Understand the key sales and technical aspects of Webex meetings
2.2 Key elements of Webex Teams and organizational uses
2.3 Portfolio of Webex Cloud connected devices and key features
2.4 Webex edge solutions connecting On Prem capability to Webex Cloud
5% 3.0 Webex Calling
3.1 Overview of Webex Calling
3.2 Key technical and customer features
3.3 Worldwide availability for partners
30% 4.0 Webex Control Hub, Webex security, compliance and Webex for developers
4.1 Understand the partner and customer capabilities of Control Hub
4.2 Key capabilities of Webex security – apt to Cloud service
4.3 Webex compliance – what it means and how customers manage compliance
4.4 Webex for developers – partner opportunity, processes for developing integrations with Webex
20% 5.0 Collaboration Flex Plan
5.1 Overview of Collaboration Flex Plan
5.2 Specific features and customer positioning scenarios
5.3 Resources and Tools to support partners
10% 6.0 Overview of Ordering, Smartaccounts and Webex Try and Buy
6.1 Subscription billing platform as part of CCW
6.2 SmartAccounts – Value to Customers and Partners
6.3 Webex Try and Buy -Program Overview and Tools for Partners
Exam preparation
Official Cisco training
Cisco Partners can access Sales Connect for access to a variety of training content to help them prepare for this exam.
Frequently asked questions
What are the exams like?
Exams are proctored, timed, and delivered in a secure environment. Most exams last approximately one to two hours. Lab exams typically last eight hours. Lab exams are Pass/Fail and results are available online (using login) within 48 hours.
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- Candidates will be provided with an erasable note board and marker for notes and calculations to assist them as they answer the questions.
- At the completion of the testing session, candidates will receive a score report that includes a score breakout by exam section and the passing score for the given exam.
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Do certification exams expire?
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