Hear how CX Support experts around the world combine technical skills, digitized intelligence, and large-scale logistics to resolve issues and accelerate your success.
Assess your risk levels
Benchmark the key metrics of your network environment against our extensive analytics data. We'll generate a risk factor assessment based on your:
We’ll help you understand the operating systems running across devices, software mix per product family and alignment to Cisco’s recommended software.
We’ll analyze the devices that are covered under support contracts and measure the risk of unplanned incidents.
We will alert you of customer hardware and software that is nearing last day of support.
We will help identify devices per product family affected by critical suspected security vulnerabilities.
We will evaluate the technical level of expertise demonstrated by customers during service request engagements, and identify opportunities for training.