The Corporate Directory allows a user to look up phone numbers for
coworkers. To support this feature, you must configure corporate directories.
Unified Communications Manager uses a Lightweight Directory Access Protocol
(LDAP) directory to store authentication and authorization information about
users of Cisco Unified Communications Manager applications that interface with
Cisco Unified Communications Manager. Authentication establishes user rights to
access the system. Authorization identifies the telephony resources that a user
is permitted to use, such as a specific phone extension.
For more information, see the documentation for your particular Cisco Unified Communications Manager release.
complete the LDAP directory configuration, users can use the Corporate
Directory service on their phone to look up users in the corporate directory.
The Personal Directory allows a user to store a set of personal numbers.
Directory consists of the following features:
Synchronization Tool (TABSynch)
use these methods to access Personal Directory features:
From a web
browser: Users can access the PAB and Speed Dials features from the Cisco
Unified Communications Self Care Portal.
Cisco IP Phone: Choose Contacts to search the corporate directory or the user
From a Microsoft
Windows application: Users can use the TABSynch tool to synchronize their PABs
with Microsoft Windows Address Book (WAB). Customers who want to use the
Microsoft Outlook Address Book (OAB) should begin by importing the data from
the OAB into the WAB. TabSync can then be used to synchronize the WAB with
Personal Directory. For instructions about TABSync, see
Download Cisco IP Phone Address Book Synchronizer
Set Up Synchronizer.
that Cisco IP Phone Address Book Synchronizer users access only their end-user
data, activate the Cisco UXL Web Service in Cisco Unified Serviceability.
configure Personal Directory from a web browser, users must access their Self
Care Portal. You must provide users with a URL and sign-in information.
Directory Entries Setup
configure personal directory entries on the Cisco IP Phone. To configure a
personal directory, users must have access to the following:
Cisco IP Phone Address Book Synchronizer Deployment
The Cisco IP Phone Address Book Synchronizer synchronizes data that is stored in your Microsoft Windows address book with the Cisco Unified Communications Manager directory and the Self Care Portal Personal Address Book.
To successfully synchronize the Windows address book with the Personal Address Book, all Windows address book users should be entered in the Windows address book before you perform the following procedures.
To configure the Cisco IP Phone
Address Book Synchronizer, perform these steps:
Open the Cisco IP Phone Address Book Synchronizer.
If you accepted the default installation directory, you can open
the application by choosing
Start > All
Programs > Cisco
Systems > TabSync.
To configure user information, select User.
Enter the Cisco IP Phone user name and password and select
To configure Cisco Unified Communications Manager server
information, select Server.
Enter the IP address or host name and the port number of the Cisco
Unified Communications Manager server and select
If you do not have this information, contact your system
To start the directory synchronization process, select
The Synchronization Status window provides the status of the
address book synchronization. If you chose the user intervention for duplicate
entries rule and you have duplicate address book entries, the Duplicate
Selection window displays.
Choose the entry that you want to include in your Personal Address
Book and select
When synchronization is complete, select
Exit to close the Cisco Unified CallManager
Address Book Synchronizer.
To verify whether the synchronization worked, sign in to your Self Care Portal and choose Personal Address Book. The
users from your Windows address book should be listed.