Cisco Catalyst 9400 Series Supervisor Module Installation Note

Table 1. Product Numbers:

C9400-SUP-1, C9400-SUP-1= (Spare), C9400-SUP-1/2 (Redundant Supervisor 1 Module)

C9400-SUP-1XL, C9400-SUP-1XL=(Spare), C9400-SUP-1XL/2 (Redundant Supervisor 1XL Module)

C9400-SUP-1XL-Y, C9400-SUP-1XL-Y=(Spare), C9400-SUP-XL25/2 (Redundant Supervisor 1XL25 Module)

This document describes the Cisco Catalyst 9400 Series Supervisor Module features and provides information about how to correctly remove or replace the module in the chassis.

Table 2. Cisco Catalyst 9400 Series Supervisor 1 Module (C9400-SUP-1) Chassis Compatibility Information

Compatibility Information

Description

Chassis compatibility

Cisco Catalyst 9400 Series Supervisor 1 Module is supported on the following switch models:
  • Catalyst 9404R Switch

  • Catalyst 9407R Switch

  • Catalyst 9410R Switch

Minimum software requirements

Cisco IOS XE Everest 16.6.1 and later releases.

For redundant supervisor support, the minimum required software is Cisco IOS XE Everest 16.6.2.

Refer to the Release Notes for the Cisco Catalyst 9400 Series Switches for the latest software release requirements.

Chassis slot restrictions

  • Catalyst 9404R Switch—Slots 2 and 3 only (redundant supervisor modules supported). The primary supervisor module can be installed in either slot.

  • Catalyst 9407R Switch—Slots 3 and 4 only (redundant supervisor modules supported). The primary supervisor module can be installed in either slot.

  • Catalyst 9410R Switch—Slots 5 and 6 only (redundant supervisor modules supported). The primary supervisor module can be installed in either slot.

Bandwidth per slot, with C9400-SUP-1

80 Gbps per linecard slot

Memory

  • Synchronous Dynamic Random-Access Memory— 16GB of Double Data Rate Fourth-Generation (DDR4)

  • External USB

Safety Warnings

Safety warnings appear throughout this publication in procedures that may harm you if you perform them incorrectly. A warning symbol precedes each warning statement. The warnings below are general warnings that are applicable to the entire publication.


Warning

Power Cable and AC Adapter - When installing the product, please use the provided or designated connection cables/power cables/AC adaptors.Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the "UL or CSA" shown on the code) for any other electrical devices than products designated by CISCO. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have "PSE" shown on the code) is not limited to CISCO-designated products. Statement 371



Warning

Read the installation instructions before using, installing or connecting the system to the power source. Statement 1004



Warning

Class 1 laser product. Statement 1008



Warning

There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Statement 1015



Warning

This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Statement 1017



Warning

Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030



Warning

Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. Statement 1034



Warning

Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040



Warning

Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments. Statement 1051



Warning

Class 1M laser radiation when open. Do not view directly with optical instruments. Statement 1053



Warning

Class I (CDRH) and Class 1M (IEC) laser products. Statement 1055



Warning

Invisible laser radiation may be emitted from the end of the unterminated fiber cable or connector. Do not view directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm may pose an eye hazard. Statement 1056



Warning

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071

SAVE THESE INSTRUCTIONS


Statement 1071—Warning Definition

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071

SAVE THESE INSTRUCTIONS

Waarschuwing

BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.

BEWAAR DEZE INSTRUCTIES

Varoitus

TÄRKEITÄ TURVALLISUUSOHJEITA

Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.

SÄILYTÄ NÄMÄ OHJEET

Attention

IMPORTANTES INFORMATIONS DE SÉCURITÉ

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.

CONSERVEZ CES INFORMATIONS

Warnung

WICHTIGE SICHERHEITSHINWEISE

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.

BEWAHREN SIE DIESE HINWEISE GUT AUF.

Avvertenza

IMPORTANTI ISTRUZIONI SULLA SICUREZZA

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.

CONSERVARE QUESTE ISTRUZIONI

Advarsel

VIKTIGE SIKKERHETSINSTRUKSJONER

Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.

TA VARE PÅ DISSE INSTRUKSJONENE

Aviso

INSTRUÇÕES IMPORTANTES DE SEGURANÇA .

Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo

GUARDE ESTAS INSTRUÇÕES

¡Advertencia!

INSTRUCCIONES IMPORTANTES DE SEGURIDAD

Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.

GUARDE ESTAS INSTRUCCIONES

Varning!

VIKTIGA SÄKERHETSANVISNINGAR

Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.

SPARA DESSA ANVISNINGAR

Cisco Catalyst 9400 Series Supervisor 1 Module Features

The following figure shows the front view of Cisco Catalyst 9400 Series Supervisor 1 Module, with the major features identified.

Figure 1. Cisco Catalyst 9400 Series Supervisor 1 Module

The following table describes the major features of the supervisor module in the serial number order called out in Figure 1:

Call Out No.

Feature

Description

1

USB Type A Host Port

This USB port is a host port for an external USB disk drive. It supports USB versions 3.0, 2.0, 1.1, and 1.0.

See USB Type A Host Port

2

USB mini Type B Console Port

This USB port can be used as a console port, allowing attachment to PCs that are not equipped with an RS-232 interface.

See Console Ports.

3

10/100/1000 Ethernet Management Port (RJ-45 connector)

The Ethernet management port is a Layer 3 host port to which you can connect a PC. By default, the Ethernet management port is enabled. You can use the Ethernet management port instead of the switch console port for network management. This port is not active while the switch is operating normally.

Note 

When connecting a PC to the Ethernet management port, you must assign an IP address.

See Ethernet Management Port

4

Console port (RJ-45 connector)

This is an RS-232 serial or console port for system management.

See Console Ports

5

RESET switch (recessed)

The RESET switch is used to reset and restart the switch.

Note 

The reset switch is recessed into the front panel. Use a paper clip or a small, pointed object to press the RESET switch.

6

1-GigabitEthernet (GE) or 10-GE uplink ports

The supervisor module has eight 1-GE or 10-GE ports. These ports require either small form-factor pluggable (SFP) or SFP+ transceivers. Ports are numbered 1 to 8.

See Uplink Ports

7

RFID

Supervisor module Radio Frequency Identifier (RFID).

The supervisor module has a built-in, front-facing, passive RFID tag that uses Ultra High Frequency (UHF) RFID technology and requires an RFID reader with compatible software. It provides auto-identification capabilities for asset management and tracking. The RFID tags are compatible with the Generation 2 GS1 EPC Global Standard and are ISO 18000-6C compliant. They operate in the 860- to 960-MHz UHF band. For more information, see Radio Frequency Identification (RFID) on Cisco Catalyst 9000 Family Switches.

8

40-GE uplink ports

The supervisor module has two 40-GE ports. These ports use QSFP transceivers. Ports are numbered 9 and 10.

See Uplink Ports

9

Model Number

Supervisor module model number.

10

Supervisor slot indicator

Bar on the fan tray front panel that indicates the supervisor slots in a chassis.

The ICON reference guide published at the following location provides a ready reference to the ICONs used on the faceplate:http://www.cisco.com/c/dam/en/us/td/docs/switches/lan/catalyst_icon/switch_icon_ref.pdf

Cisco Catalyst 9400 Series Supervisor 1XL Module Features

The following illustration shows the front view of Cisco Catalyst 9400 Series Supervisor 1XL Module, and the accompanying table describes the major features of the supervisor module.

Figure 2. Cisco Catalyst 9400 Series Supervisor 1XL Module
Call Out No.

Feature

Description

1

USB Type A Host Port

This USB port is a host port for an external USB disk drive. It supports USB verions 3.0, 2.0, 1.1, and 1.0.

See USB Type A Host Port

2

USB mini Type B Console Port

This USB port can be used as a console port, allowing attachment to PCs that are not equipped with an RS-232 interface.

See Console Ports

3

10/100/1000 Ethernet Management Port (RJ-45 connector)

The Ethernet management port is a Layer 3 host port to which you can connect a PC. By default, the Ethernet management port is enabled. You can use the Ethernet management port instead of the switch console port for network management. This port is not active while the switch is operating normally.

Note 

When connecting a PC to the Ethernet management port, you must assign an IP address.

See Ethernet Management Port

4

Console port (RJ-45 connector)

This is an RS-232 serial or console port for system management.

See Console Ports

5

RESET switch (recessed)

The RESET switch is used to reset and restart the switch.

Note 

The reset switch is recessed into the front panel. Use a paper clip or a small, pointed object to press the RESET switch.

6

1-GigabitEthernet (GE) or 10-GE uplink ports

The supervisor module has eight 1-GE or 10-GE ports. These ports require either small form-factor pluggable (SFP) or SFP+ transceivers. Ports are numbered 1 to 8.

See Uplink Ports

7

RFID

Supervisor module Radio Frequency Identifier (RFID).

The supervisor module has a built-in, front-facing, passive RFID tag that uses Ultra High Frequency (UHF) RFID technology and requires an RFID reader with compatible software. It provides auto-identification capabilities for asset management and tracking. The RFID tags are compatible with the Generation 2 GS1 EPC Global Standard and are ISO 18000-6C compliant. They operate in the 860- to 960-MHz UHF band. For more information, see Radio Frequency Identification (RFID) on Cisco Catalyst 9000 Family Switches.

8

40-GE uplink ports

The supervisor module has two 40-GE ports. These ports use QSFP transceivers. Ports are numbered 9 and 10.

See Uplink Ports

9

Model Number

Supervisor module model number.

10

Supervisor slot indicator

Bar on the fan tray front panel that indicates the supervisor slots in a chassis.

The ICON reference guide published at the following location provides a ready reference to the ICONs used on the faceplate:http://www.cisco.com/c/dam/en/us/td/docs/switches/lan/catalyst_icon/switch_icon_ref.pdf

Cisco Catalyst 9400 Series Supervisor 1XL-Y 25G Module Features

The following figure shows the front view of Cisco Catalyst 9400 Series Supervisor 1XL-Y 25G Module , and the accompanying table describes the major features of the supervisor module.

Figure 3. Cisco Catalyst 9400 Series Supervisor 1XL-Y 25G Module
Call Out No.

Feature

Description

1

USB Type A Host Port

This USB port is a host port for an external USB disk drive. It supports USB versions 3.0, 2.0, 1.1, and 1.0.

See USB Type A Host Port

2

USB mini Type B Console Port

This USB port can be used as a console port, allowing attachment to PCs that are not equipped with an RS-232 interface.

See Console Ports

3

10/100/1000 Ethernet Management Port (RJ-45 connector)

The Ethernet management port is a Layer 3 host port to which you can connect a PC. By default, the Ethernet management port is enabled. You can use the Ethernet management port instead of the switch console port for network management. This port is not active while the switch is operating normally.

Note 

When connecting a PC to the Ethernet management port, you must assign an IP address.

See Ethernet Management Port

4

Console port (RJ-45 connector)

This is an RS-232 serial or console port for system management.

See Console Ports

5

RESET switch (recessed)

The RESET switch is used to reset and restart the switch.

Note 

The reset switch is recessed into the front panel. Use a paper clip or a small, pointed object to press the RESET switch.

6

1-GigabitEthernet (GE) or 10-GE, or 25-GE uplink ports

The supervisor module has eight small form-factor pluggable (SFP) or SFP+ transceivers which support 1-GE or 10-GE modules. These ports are numbered 1 to 8.

Ports 1 and 5 use SFP28 transceivers in 25G mode.

See Uplink Ports

7

RFID

Supervisor module Radio Frequency Identifier (RFID).

The supervisor module has a built-in, front-facing, passive RFID tag that uses Ultra High Frequency (UHF) RFID technology and requires an RFID reader with compatible software. It provides auto-identification capabilities for asset management and tracking. The RFID tags are compatible with the Generation 2 GS1 EPC Global Standard and are ISO 18000-6C compliant. They operate in the 860- to 960-MHz UHF band. For more information, see Radio Frequency Identification (RFID) on Cisco Catalyst 9000 Family Switches.

8

40-GE uplink ports

The supervisor module has two 40-GE ports. These ports use QSFP transceivers. Ports are numbered 9 and 10.

See Uplink Ports

9

Model Number

Supervisor module model number.

10

Supervisor slot indicator

Bar on the fan tray front panel that indicates the supervisor slots in a chassis.

The ICON reference guide that is published at the following location provides a ready reference to the ICONs used on the faceplate:http://www.cisco.com/c/dam/en/us/td/docs/switches/lan/catalyst_icon/switch_icon_ref.pdf

Cisco Catalyst 9400 Series Supervisor Module LEDs

Table 3. Cisco Catalyst 9400 Series Supervisor Module LEDs

LED

LED Color

Meaning

STATUS

Green

All diagnostic tests have passed after correct image booting.

Amber

System boot or a diagnostic test is in progress.

Red

A diagnostic test failed.

Off

The supervisor module is disabled or is not powered up.

LOCATE

Blue

Identifies the supervisor module receiving the beacon signal.

ACTIVE

Green

Supervisor module is the active supervisor (in redundant supervisor module configurations).

Off

Supervisor module is in standby mode (in redundant supervisor module configurations).

MANAGEMENT

Green

The 10/100/1000 BASE-T Ethernet management port is operational (link up).

Off

No signal is detected for the 10/100/1000 BASE-T Ethernet management port, or there is a link configuration failure, or the link is disabled by user (link down).

SFP or SFP+ UPLINK STATUS

Triangular LEDs pointing up or down, indicating the status of the corresponding port.

Green

SFP or SFP+ port link is up but there is no packet activity.

Blinking Green

SFP or SFP+ port link is up and indicating packet activity.

Amber

SFP or SFP+ link is disabled by the user, that is, administratively down.

Blinking Amber

Hardware (PHY) has detected a faulty port link.

Alternating Green and Amber

Error packets are being detected on the port link. The error packets could be bad Cyclic Redundancy Check (CRC) packets, jumbo packets, etc.

Off

SFP or SFP+ port link is down.

QSFP UPLINK STATUS

LEDs next to each QSFP port number, indicating the status of the corresponding port.

Green

QSFP port link is up but there is no packet activity.

Blinking Green

QSFP port link is up and indicating packet activity.

Amber

QSFP port link is disabled by the user, that is, administratively down.

Alternating Green and Amber

Error packets are being detected on the QSFP port link. The error packets could be bad Cyclic Redundancy Check (CRC) packets, jumbo packets, etc.

Off

QSFP port link is down.

PORT SET ENABLED

There are four such LEDs on the supervisor module faceplate:

  • One for port numbers 1 to 4 (G1).

  • One for port numbers 5 to 8 (G2).

  • One for port number 9 (G3).

  • One for port number 10 (G4).

Green

The port set is enabled.

Note 
Starting with Cisco IOS XE Fuji 16.8.1a, PORT SET ENABLED LEDs for SFP or SFP+ ports are supported.
Off

The port set is not enabled.

Example: Cisco Catalyst 9400 Series Supervisor 1 Module LEDs

The following illustration and accompanying table show where the various LEDs are located on a Cisco Catalyst 9400 Series Supervisor 1 Module.

1

STATUS

7

QSFP UPLINK STATUS

For QSFP port number 10

2

LOCATE

8

PORT SET ENABLED

For QSFP port number 10

3

ACTIVE

9

PORT SET ENABLED

For QSFP port number 9

4

MANAGEMENT

10

PORT SET ENABLED

For SFP/ SFP+ port numbers 5 to 8

5

SFP or SFP+ UPLINK STATUS

11

PORT SET ENABLED

For SFP/ SFP+ port numbers 1 to 4

6

QSFP UPLINK STATUS

For QSFP port number 9

-

-

Removal and Replacement Procedures

Preventing Electrostatic Discharge Damage

Electrostatic discharge (ESD) damage may occur when modules or other FRUs are improperly handled, and result in intermittent or complete failure of the modules or FRUs. Modules consist of printed circuit boards that are fixed in metal carriers. EMI shielding and connectors are integral components of a carrier. Although the metal carrier helps to protect the board from ESD, always use an ESD-grounding strap when handling modules. To prevent ESD damage, follow these guidelines:

  • Always use an ESD wrist or ankle strap and ensure that it makes good skin contact.

  • Connect the equipment end of the strap to an unfinished chassis surface.

  • When installing a component, use any available ejector levers or captive installation screws to properly seat the bus connectors in the backplane or midplane. These devices prevent accidental removal, provide proper grounding for the system, and help to ensure that bus connectors are properly seated.

  • When removing a component, use any available ejector levers or captive installation screws to release the bus connectors from the backplane or midplane.

  • Handle carriers by available handles or edges only; avoid touching the printed circuit boards or connectors.

  • Place a removed component board-side-up on an antistatic surface or in a static shielding container. If you plan to return the component to the factory, immediately place it in a static shielding container.

  • Avoid contact between the printed circuit boards and clothing. The wrist strap only protects components from ESD voltages on the body; ESD voltages on clothing can still cause damage.

  • Never attempt to remove the printed circuit board from the metal carrier.

Removing and Replacing the Supervisor Module

While Cisco Catalyst 9400 Series supervisor modules support hot swapping or Online Insertion and Removal (OIR), which lets you install, remove, replace, and rearrange supervisor modules without powering off the system, you must observe a wait time before removal or replacement.


Note

  • After you install a supervisor module in the chassis, allow 90 seconds before removing it.

  • After you remove a supervisor module from the chassis, allow 15 seconds before re-installing the same supervisor module in the same slot. The wait time does not apply if you are installing a different supervisor module in the slot.

  • After you power-off the chassis, allow 15 seconds before turning it on again.

  • After you power-on the chassis, allow 90 seconds if you have to power it off again.


When the system detects that a supervisor module has been installed or removed, it runs diagnostic and discovery routines automatically, acknowledges the presence or absence of the module, and resumes the system operation with no operator intervention.


Warning

Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030



Warning

Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040


Required Tools

You will need these tools to install or remove supervisor modules and switching modules

  • Your own ESD-prevention equipment or the disposable grounding wrist strap included with all upgrade kits, field-replaceable units (FRUs), and spares.

  • Antistatic mat or antistatic bag

  • Number 1 and number 2 Phillips screwdrivers for the captive installation screws on most modules

  • 3/16-inch flat-blade screwdriver for the captive installation screws on some modules

Installing the Supervisor Module


Warning

Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. Statement 1034

Caution

To prevent ESD damage, handle supervisor modules by the carrier edges only.

Before you begin

  • Verify chassis compatibility and slot restrictions.

  • Verify that both the supervisor modules (in a redundant configuration) are of the same type.

  • You will need a Phillips screwdriver to tighten the captive installation screws.

Procedure


Step 1

Take the necessary precautions to prevent ESD damage. Wear a grounded ESD wrist strap while handling the modules, and keep them in ESD-protective bags when they are not installed in a chassis.

Step 2

Ensure that you have enough clearance to accommodate any interface equipment that you will connect directly to the supervisor module ports.

Step 3

If a slot blank cover (C9400-S-BLANK=) is present, loosen the two captive installation screws that secure the cover and remove it. Save it for future use.

Step 4

Remove the new supervisor module from the shipping packaging, being careful to handle the module using only the module’s metal tray or the front panel. Do not touch the printed circuit board or the connector pins.

Step 5

Pivot the two module ejector levers out and away from the faceplate

Step 6

Grasp the supervisor module's front panel with one hand and place your other hand under the carrier to support the module.

Step 7

Position the new module in the slot. Make sure that you align the sides of the printed circuit boards with the slot guides on each side of the chassis slot.

Tip 

The guide pin on the top-left corner of the supervisor module is designed to slide into a compatible slot only. So the guide pin on the supervisor module will not slide in all the way if you insert it into a non-supervisor module slot.

1

Guide pin target indicating that this is a compatible slot for this module.

-

-

Step 8

Carefully slide the supervisor module into the slot. Pivot both ejector levers in simultaneously.

1

Ejector levers to be pivoted in after the supervisor module slides in all the way.

-

-

When installed correctly

  • The guide pin slides in completely.

  • The notches on both the ejector levers engage the chassis sides.

  • Both the ejector levers are parallel with the supervisor module faceplate to fully seat the module in the backplane connector.

    Note 

    Always use the ejector levers when installing or removing a supervisor module. A module that is partially seated in the backplane will not function correctly.

Step 9

Use a screwdriver to tighten the two captive installation screws on the supervisor module. Do not over tighten the captive installation screws.

Note 

After you install a supervisor module in the chassis, if you have to remove it for any reason, allow 90 seconds before removing it.

Step 10

Check the status of the module:

  1. Verify that the supervisor module STATUS LED is lit.

  2. Periodically check the STATUS LED.

    If the STATUS LED changes from amber to green, it means that the supervisor module has completed the boot process successfully, and is now online.

    If the STATUS LED remains amber or turns red, it means that the supervisor module has not completed the boot process successfully, and may have encountered an error.

  3. When the switch is online, enter the show module command. Verify that the system acknowledges the new supervisor module and that the module status is OK.

  4. If the module is not operational, reseat it. If the module is still not operational, contact your Cisco customer service representative.


Removing the Supervisor Module


Warning

Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. Statement 1034



Warning

Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments. Statement 1051



Caution

To prevent ESD damage, handle supervisor modules by the carrier edges only.


Before you begin

  • You will need a Slot Blank Cover (C9400-S-BLANK) if the slot is to remain empty.

  • You will need a Phillips screwdriver to loosen the captive installation screws.

Procedure


Step 1

Take the necessary precautions to prevent ESD damage. Wear a grounded ESD wrist strap while handling the modules, and keep them in ESD-protective bags when they are not installed in a chassis.

Step 2

Disconnect any network interface cables attached to the ports of the supervisor module that you intend to remove.

Step 3

If the module is equipped with removable optical transceivers, immediately install dust plugs into the transceiver’s optical bores. This prevents possible dust contamination, which can affect port performance.

Step 4

Loosen the two captive installation screws on either end of the supervisor module faceplate.

Step 5

Grasp the left and right ejector levers at either end of the supervisor module faceplate and simultaneously pivot the levers outward to disengage the supervisor module from the backplane connector.

1

Captive installation screws that are loosened

2

Ejector levers that are pivoted-out, to disengage the module.

Step 6

Grasp the front panel of the supervisor module with one hand and place your other hand under the carrier to support and guide it out of the slot. Do not touch the printed circuit boards or connector pins.

Step 7

Carefully slide the supervisor module straight out of the slot, keeping your other hand under the carrier to guide it.

Step 8

Place the supervisor module on an antistatic mat or in an antistatic bag.

Step 9

Install a replacement supervisor module, or if the chassis slot is to remain empty, install a blank slot cover (C9400-S-BLANK).

Note 

After you remove a supervisor module from the chassis, allow 15 seconds before re-installing the same supervisor module in the same slot. The wait time does not apply if you are installing a different supervisor module in the slot.

Blanks should only be removed when installing a module and must be replaced if a module is ever removed.

Warning 

Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement 1029


Removing and Replacing the M.2 SATA SSD Module

The Serial Advanced Technology Attachment (SATA) is a computer bus interface that connects host bus adapters to mass storage devices such as hard disk drives, optical drives, and solid-state drives.

The supervisor module provides a SATA port that is connected to the CPU SATA port0. An M.2 connector is used to accommodate a 22 x 80 mm M.2 SATA SSD module on the supervisor board.

Prerequisites for Removal and Installation

  • If you are installing a new SATA module, we recommend that you install it - as is (raw SATA module, without partitioning). The system partitions the module as required.

  • If you are installing a previously used SATA module, before installing, ensure that the filesystem is ext2.

    If the filesystem is the wrong format or is unrepairable, then the system creates a new ext2 filesystem; this will likely make any previously existing files unreadable and unrecoverable.

  • If you are creating partitions in a SATA module (new or used), we recommend that you use a Linux system to perform this task, ensuring that the first partition is a usable partition when connected to the switch.

  • Power down the system.


    Note

    The M.2 SATA SSD Module does not support hot-swapping; you must power down the system to install a new SSD module or to replace an SSM module on the supervisor board.



Warning

Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030



Warning

Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040


Removing the M.2 SATA SSD Module

This task describes how to correctly remove the SSD module.

Before you begin

You have powered down the system.

Procedure


Step 1

Take the necessary precautions to prevent ESD damage. Wear a grounded ESD wrist strap while handling the modules, and keep them in ESD-protective bags when they are not installed in a chassis.

Step 2

Follow the procedure to remove the supervisor module from the chassis. See Removing the Supervisor Module.

Step 3

Handling supervisor module by the carrier edges, place the removed supervisor module on an antistatic mat.

Step 4

Completely loosen and remove the mounting screw of the SSD module.

Step 5

Slide the SSD module out of the connector.


What to do next

Install a new SSD Module

Installing the M.2 SATA SSD module

This task describes how to correctly install a new SSD module

Before you begin

You will need a Philips screwdriver to tighten the mounting screw

Procedure


Step 1

Take the necessary precautions to prevent ESD damage. Wear a grounded ESD wrist strap while handling the modules, and keep them in ESD-protective bags when they are not installed in a chassis.

Step 2

Remove the new SSD module from the shipping packaging.

Step 3

Slide the SSD module into the mating connector at a 20 degree angle and then push it down.

Step 4

Install and tighten the mounting screw.

1

SATA module and mounting screw

2

Supervisor module

Step 5

Follow the procedure to install the supervisor module. See Installing the Supervisor Module

Step 6

Power up the chassis.


Module Interfaces

The supervisor module has the following interfaces or ports: USB ports, console ports, management port, and uplink ports.


Warning

To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. Statement 1021


USB Type A Host Port

The USB 2.0 and USB 3.0 Type A host port (disk0) is the only external storage interface for this switch. The port is connected to the route processor, which allows the Cisco IOS software to access the port. A flash memory device can plug into this connector. Cisco IOS software provides standard file system access to the flash device: read, write, erase, and copy. The software also provides the ability to format the flash device with a FAT file system (FAT32 and FAT16).

Observe these guidelines when using USB flash drives:

  • There must be at least one partition on the USB flash drive. If the drive has more than one partition, then only the first partition is visible in the system (Cisco IOS).

  • If you partition the flash drive, we recommend that you use a Linux system to perform this task. This ensures that the first partition is a usable partition when connected to the switch.

    Using a Windows or MacBook machine utility to perform this task may result in two partitions on the drive by default (partition for system information + actual usable partition). When such a flash drive is connected to the switch, the system displays only the first system information partition, and not the actual usable partition.

Console Ports

The supervisor module provides two types of console ports on the supervisor module front panel:

  • USB Console Port—This is the USB mini Type B Console Port.

  • Console Port (RJ-45 connector)—This console port allows you to access the switch either locally (through a console terminal) or remotely (through a modem). The console is an EIA/TIA-232 asynchronous, serial connection with hardware flow control and an RJ-45 connector.

Only one of the consoles is active at a time. When a USB host (PC) is plugged into the USB console port the hardware automatically switches over to use the USB console. Only a PC which has the necessary USB console device driver causes the USB console to become active. Plugging in a PC that does not have the USB console driver support does not cause a switchover. When the USB cable is removed or the PC deactivates the USB connection, or a host is not detected on the USB console, the hardware automatically switches to the RJ45 console interface.

The default console port setting is 9600 baud, 8 data bits, no parity, 1 stop bit, and no flow control.

The console port allows you to perform the following functions:

  • Configure the switch from the CLI

  • Monitor network statistics and errors

  • Configure SNMP agent parameters

Ethernet Management Port

The supervisor module provides a standard 10/100/1000 BASET Ethernet management port. When managing a switch, connect the PC to the Ethernet management port of a Cisco Catalyst 9400 Series switch supervisor module.

The Ethernet management port can be used (in ROMMON mode only), to recover a switch software image that has been corrupted or destroyed due to a network catastrophe. You can use the ethernet management port for out of band (OOB) ethernet network connectivity. It can be used for SSH/Telnet access and image download through the OOB IP network.

The specific implementation of Ethernet management port depends on the redundancy model you are applying.

The switch cannot route packets from the Ethernet management port to a network port, and from the network port to the Ethernet port. To obtain these, the GigabitEthernet 0/0 interface is automatically placed in a separate routing domain (or VRF domain), called Mgmt-vrf. (Observe the vrf forwarding Mgmt-vrf in the running configuration when you boot.)

Uplink Ports

The supervisor module has eight uplink ports that use small form-factor pluggable (SFP) transceivers or SFP+ transceivers and two uplink ports that use Quad Small Form-Factor Pluggable (QSFP) transceivers.

These ports can be used to provide additional port capacity for a fully configured switch or can reduce the need to use a chassis slot for a module. These ports use hot-swappable optical transceivers.

SFP and SFP+ Ports

Numbered 1 to 8.

These ports are divided into two groups where port numbers 1 through 4 form one port group and port numbers 5 through 8 form a second group.

These ports can be configured with either SFP transceivers for 1-GE operations or SFP+ transceivers for 10-GE operations. 1 and 10-GE uplink ports operate in full-duplex mode only. Both transceivers use LC-type connectors (optical) or RJ-45 (copper). The SFP transceivers have LC connectors to interface with multimode fiber (MMF) cable and single-mode fiber (SMF) cable and RJ-45 connectors for the copper interfaces.

Each SFP module has an internal serial EEPROM that is encoded with security information. This encoding provides a way for Cisco to identify and validate that the SFP module meets the requirements for the device.

SFP28 Ports

Ports 1 and 5 on Cisco Catalyst 9400 Series Supervisor 1XL-Y 25G Module use SFP28 transceivers to support 25-GE uplinks.

QSFP Ports

Numbered 9 and 10.

These ports can be configured with QSFP transceivers for 40-GE operations. QSFP transceivers use LC, copper, or MPO-12 connectors.


Note

Breakout cables are not supported.


Enabling the Required Uplink Ports

Guidelines for Uplink Port Configuration

A non-redundant setup (single supervisor) is bound these guidelines:

  • SFP or SFP+ port numbers 1 through 4 and QSFP port 9 form a mutually exclusive set; Only one of them can operate at any given time – either the SFP/SFP+ port group or the QSFP port.

  • SFP or SFP+ port numbers 5 through 8 and QSFP port 10 form a mutually exclusive set; Only one of them can operate at any given time – either the SFP/SFP+ port group or the QSFP port.

From the above, it follows that

  • To use all 8 SFP or SFP+ ports, all QSFP ports must be disabled.

  • To use both QSFP ports, all SFP or SFP+ ports must be disabled.

  • To use SFP or SFP+ ports 1 through 4, QSFP port 9 must be disabled, and vice versa.

  • To use SFP or SFP+ ports 5 through 8, QSFP port 10 must be disabled, and vice versa.

A redundant setup (dual supervisor), in addition to the above, is bound by this guideline:

SFP or SFP+ port numbers 5 through 8 and QSFP port 10 of the active and standby supervisor modules are always inactive.

From the above, it follows that

  • If QSFP port 9 is active on supervisor module 1 and inactive on supervisor module 2, SFP or SFP+ ports 1 through 4 are inactive on supervisor module 1 and active on supervisor module 2.

  • If QSFP port 9 is active on supervisor module 2 and inactive on supervisor module 1, SFP or SFP+ ports 1 through 4 are inactive on supervisor module 2 and active on supervisor module 1.

  • If QSFP port 9 is active on supervisor modules 1 and 2, SFP or SFP+ ports 1 through 4 on both supervisor modules are inactive.

  • If QSFP port 9 is inactive on supervisor modules 1 and 2, SFP or SFP+ ports 1 through 4 on both supervisor modules are active.

The follwing table shows the major uplink redundancy port configurations; other port configurations are possible.

Table 4. Possible Uplink Redundancy Port Configurations

Uplink Configuration1

Active Supervisor SFP Port Numbers

Standby Supervisor SFP Port Numbers

Active Supervisor QSFP Port Numbers

Standby Supervisor QSFP Port Numbers

8 + 0

(standalone setup)

1 to 8

-

-

-

2 + 0

(standalone setups)

-

-

9 and 10

-

4x10G + 1X40G

(standalone setup)

5 to 8

-

9

-

4x10G + 1X40G

(standalone setup)

1 to 4

-

10

-

4 + 4

(redundant setup)

1 to 4

1 to 4

-

-

1 + 1

(redundant setup)

-

-

9

9

4x10G + 1X40G

(redundant setup)

1 to 4

-

-

9

4x10G + 1X40G

(redundant setup)

-

1 to 4

9

-

1 (The number of SFP/ SFP+ /QSFP ports configured) + (The number of redundant ports configured)

To use a QSFP port, enable the corresponding interface.

This example shows how to enable QSFP port number 9 to automatically disable port numbers 1 through 4:


Device# configure terminal
Device(config)# interface fortygigabitethernet1/0/9
Device(config-if)# enable

To use an SFP or SFP+ port, disable the corresponding QSFP interface.

This example shows how disable QSFP port number 9 to automatically enable port numbers 1 through 4:


Device# configure terminal
Device(config)# interface fortygigabitethernet1/0/9
Device(config-if)# no enable

Installing Transceiver Modules and Cables

Use only Cisco modules on your Cisco device.

Supported Transceiver Media

For supported transceiver media types, refer to these documents on Cisco.com:

Transceiver Cabling and Installation

Each port must match the wave-length specifications on the other end of the cable, and the cable must not exceed the stipulated cable length. For cabling specifications and installation information, refer to these documents on Cisco.com:

Related Reference Installation Information

Related Documentation

For related installation and configuration information, refer to the following:

Release and General Information

Release Notes: https://www.cisco.com/c/en/us/support/switches/catalyst-9400-series-switches/products-release-notes-list.html

Provides an overview of the hardware and software features introduced in every release, unsupported features, important restrictions and limitations, and open and resolved caveats with the software.

Hardware Documentation

Software Documentation