Manage tenant WAN edge devices

Updated: September 25, 2026

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Provides procedures for adding and removing WAN edge devices in a tenant network within a multitenant Cisco Catalyst SD-WAN deployment.

Use these procedures to add or delete a WAN edge device from a tenant network.

Add a WAN edge device to a tenant network

If you are adding a WAN edge device that you had previously invalidated and deleted from an overlay network, you must reset the device software after adding the device.

To reset the software on a Cisco IOS XE Catalyst SD-WAN device, use the command request platform software sdwan software reset.

Procedure

Log in to SD-WAN Manager.
- If you are a provider user, log in as admin. From the provider dashboard, choose a tenant from the drop-down list to enter the provider-as-tenant view.
- If you are a tenant user, log in as tenantadmin.
Upload the file containing the device serial numbers to Cisco SD-WAN Manager.
Validate the uploaded device and send the details to the controllers.
Create a configuration template for the device and attach the device to the template.
Enter the organization-name in the format <SP Org Name>-<Tenant Org Name>.
While configuring the device, set the Service Provider Organization Name and the Tenant Organization Name as shown in the example below:
```
sp-organization-name multitenancy
organization-name multitenancy-Customer1
```
Bootstrap the device using the bootstrap configuration generated through SD-WAN Manager, or manually create the initial configuration on the device.
If using Enterprise Certificates for authentication, follow these steps:
1. Download the CSR from SD-WAN Manager.
2. Get the CSR signed by the Enterprise CA.
3. Install the certificate on SD-WAN Manager.

Delete a WAN edge device from a tenant network

Follow these steps to remove a WAN Edge device from a tenant’s network in SD-WAN Manager.

Procedure

Log in to SD-WAN Manager.
- If you are a provider user, log in as admin. From the provider dashboard, choose the tenant from the drop-down list to enter the provider-as-tenant view.
- If you are a tenant user, log in as tenantadmin.
Detach the device from any configuration templates.
Delete the device.

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