Use this task to recover when an IOS XR install operation remains active or a Cisco Optical Network Controller activation job fails.
Recover from conditions that prevent a SWIMU activation job from continuing or being retried.
Cisco Optical Site Manager and Cisco Optical Network Controller cannot automatically terminate an IOS XR install operation that remains active on a device. A subsequent activation attempt cannot begin until the existing operation is resolved.
This condition can occur when a prerequisite, such as license compliance, prevents the install operation from completing.
Cisco Optical Network Controller does not automatically retry a failed activation job.
Before you begin
To recover, follow these steps.
Procedure
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Log in to the affected device.
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Identify and resolve the condition that interrupted the install operation.
Example:
RP/0/RP0/CPU0:Perugia-70# show install request
Fri Jun 12 14:25:17.939 CEST
User request: install replace /misc/disk1/data/software/26.1.1/ncs1010-golden-x86_64-26.1.1-26_11_Bridge_25_11_COSM.iso commit
Operation ID: 15
State: Failure since 2026-05-29 19:08:05 UTC+02:00
Operation vetoed by 1 install client. Error is from plat_sl_client on 0/RP0/CPU0: Device upgrade is not allowed due to SIA Out of Compliance, please check 'show license platform detail' for more details.
Current activity: Await user input
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Complete or terminate the existing IOS XR install operation as appropriate.
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If the target software is already active and valid, commit the installation.
Example:
RP/0/RP0/CPU0:Perugia-70# install commit
Fri Jun 12 14:29:54.969 CEST
Install commit operation 15 has started
Install operation will continue in the background
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Verify that no install operation remains in progress.
Example:
RP/0/RP0/CPU0:Perugia-70# show install request
Fri Jun 12 14:31:58.556 CEST
User request: install commit
Operation ID: 15
State: Success since 2026-06-12 14:30:50 UTC+02:00
Current activity: No install operation in progress
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Retry or resume the SWIMU activation job.
Resolving the original condition does not automatically resume an interrupted IOS XR install operation.
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If a Cisco Optical Network Controller activation job fails, review the job details and identify the underlying failure.
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Correct the reported condition.
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Verify the device actual software and install status.
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Resume the existing activation job from the SWIMU application.
The incomplete upgrade condition is resolved, and Cisco Optical Network Controller can continue upgrade validation.
What to do next
If the activation job reports a failure or retains stale status even though IOS XR and Cisco Optical Site Manager reached the target release, use the Nodes application in Cisco Optical Network Controller to Re-Sync the affected Cisco Optical Site Manager nodes.