What's New in this Release for the Cisco Webex Meetings Virtual Desktop App

This is the first release of the Cisco Webex Meetings Virtual Desktop App.

The release note describes the features, systems requirements, installation path, important information, and known issues for the Webex Meetings Virtual Desktop App for the 39.3 Release. Before you install the Webex Meetings Virtual Desktop App, we recommend that you review this release notes for information about issues that may affect your system.


Webex Meetings hosts can start meetings from the Webex Meetings Virtual Desktop App if their site is managed in Cisco Webex Control Hub, or if their site is managed in Webex Site Administration and linked to Control Hub. For more information, see Link Cisco Webex Sites to Control Hub.

System Requirements


Each of the components listed in the following table must meet the requirements. Use of unsupported components can result in a non-functional deployment.

Only the components, versions, and minimum hardware requirements listed in the table are supported.



Windows-based thin client hardware
  • Installed RAM 2 GB

  • Free Physical Memory 256 MB

  • Free Disk Space 256 MB

  • CPU Mobile AMD Sempron Processor 3600+, 2-GHz Intel Core 2 CPU, or T7400 2.16 GHz

  • DirectX 11 compatible GPU

  • USB 2.0 for USB camera and audio devices


  • Windows 7

  • Windows 10

HP ThinPro 6.2
  • HP T620 Dual Core/Quad Core

  • HP T630 Dual Core/Quad Core

  • HP T730

HP ThinPro platform image HP ThinPro 6.2: T7X62022

eLux RP5.7

  • HP T620 Dual Core/Quad Core

  • HP T630 Dual Core/Quad Core

  • HP T730

eLux software package eLux RP 5.7.1000 LTSR

Ubuntu thin clients - Hardware

The following hardware is supported with Ubuntu 14.04 32-bit LTS:

  • Installed RAM 2 GB

  • Free Physical Memory 256 MB

  • Free Disk Space 256 MB

  • CPU: AMD G-T56N 1.65Ghz, or Intel Core 2 Duo T7500 2.2 GHz

  • USB 2.0 for USB camera and audio devices

Ubuntu Ubuntu 14.04 32-bit LTS
Hosted virtual desktop OS (server-side)
  • Microsoft Windows 7 64-bit

  • Microsoft Windows 10 64-bit

  • Microsoft Windows Server 2016

Connection broker for the hosted virtual desktop
  • Citrix XenDesktop 7.15 and later 7.x versions

  • VMware Horizon 7.5 and later 7.x versions

Citrix Receiver or VMware Horizon Client

(Installed on the thin client)

  • ICA Client: 13.8.0 or later (32-bit version required)

  • VMware 4.4.0 or later (32-bit version required)

Webex Meetings Version


Cisco Unified Communications Manager

  • Recommended CUCM Release 11.5(1) SU3 or later

  • Minimum CUCM Release 10.5


X8.11.4 and later

Feature List

The features included in the Webex Meetings Virtual Desktop App, for this release are:

Table 1. Feature List



Start Meeting

  • Can start the meeting

Join Meeting

Can join the meeting by using:


  • Meeting https link

  • Meeting ID

  • Calendar

Upcoming Meetings

  • Meeting syncs from Cisco Webex

  • Meeting syncs from Microsoft Outlook

  • Start/Join meeting button dynamic update

In Meeting Participant List

Info display:

  1. Show participant list

  2. Lobby notifications

  3. Active speaker

  4. Role of the participant (Host, me)

  5. Audio/Video status indicator

  6. Participant List Tree View


  1. Self Mute/Unmute

  2. Assign a host (host)

  3. Mute/Unmute other participants (host)

  4. Mute all/Unmute all (host)

  5. Expel (host)

  6. Admit people from lobby (host)

  7. Waiting in lobby

In Meeting Host Controls

  1. Self Mute/Unmute

  2. Start/Stop my video

  3. Binary Floor Control Protocol (BFCP) share

  4. Recording (host)

  5. Show/Hide Participant list

  6. Lock/Unlock meeting (host)

  7. Copy meeting link

  8. End meeting (host)

  9. Leave meeting

In Meeting Video View

  1. Video layout

  2. Share layout

  3. Meeting info display

  4. Lock/Recording indicator

Menu Controls

  1. Preference

  2. Show connection status

  3. Show error notification

  4. Show call statistics

  5. About

  6. Sign out

  7. Exit

Device Manager

Device selector

Cross Launch from the Webex Site

In Modern View

  1. Start meeting from My Personal Room tile

  2. Join meeting from My Personal Room tile


Bug Severity Levels

Known defects, or bugs, have a severity level that indicates the priority of the defect. These release notes include the following bug types:

  • All severity level 1 or 2 bugs

  • Significant severity level 3 bugs

  • All customer-found bugs except severity level 6 enhancement requests

Severity Level


1 Catastrophic

Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted. No workarounds exist.

2 Severe

Important functions are unusable and workarounds do not exist. Other functions and the rest of the network is operating normally.

3 Moderate

Failures occur in unusual circumstances, or minor features do not work at all, or other failures occur but low-impact workarounds exist.

This is the highest level for documentation bugs.

4 Minor

Failures occur under very unusual circumstances, but operation essentially recovers without intervention. Users do not need to install any workarounds and performance impact is tolerable.

5 Cosmetic

Defects do not cause any detrimental effect on system functionality.

6 Enhancement

Requests for new functionality or feature improvements.

Search for Bugs

To search for bugs not listed here, use the Bug Search Tool.


Step 1

To access the Bug Search Tool, go to https://tools.cisco.com/bugsearch/search.

Step 2

Sign in with your Cisco.com user ID and password.

Step 3

To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter. Alternatively, you can search by product and release.

Closed Caveats

There are no closed caveats (bugs) for this release.

Open Caveats

The following table lists caveats (bugs) that are open for this release.

Table 2. Resolved Caveats for the Cisco Webex Meetings Virtual Desktop App— Release 39.3

Caveat ID



CSCvp28041 2 The Webex Meetings Virtual Desktop App host displays the avatar of the Webex user in the locked lobby.
CSCvp28067 2 Host role is not transferred to any of the remaining participants after host is disconnected from the network
CSCvp28061 3

Start meeting is disabled when another user logs in using a Video Mesh Node enabled secure profile in call manager.

CSCvp28056 3 When a participant rejoins a meeting with a temporary URL, there are 2 participant in the meeting.
CSCvp28065 3 The unmute all in the Webex Meetings Virtual Desktop App should not unmute the host.
CSCvp28096 3

The time taken to stop share from the Webex Meetings Virtual Desktop App client is too long.

CSCvp28051 6

Users are unable to join a meeting when they switch from Windows to other app.

Resolved Caveats

There are no resolved caveats for this release.