Smart Net Total Care provides award-winning hardware support to help manage risk, quickly resolve problems, and operate more efficiently. And with an entitlement to smart capabilities, you have more time to focus on business innovation while raising the bar on support services.
Solve problems faster, improve efficiency, and maintain business uptime with trusted expert support.
50% faster issue resolution
100,000+ personnel hours saved
80% reduced inventory management
With 24-hour access to Cisco experts, resolve issues faster and manage risk with proactive diagnostics, security alerts, and Cisco Technical Assistance Center. Get hardware replacement in as little as two hours and obtain operating system software updates from the Cisco support website.
Our personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your TAC cases.
Automated tools enable you to manage your Cisco inventory, product lifecycle, and contract status, view alerts, and run data analysis and reports relevant to your network.
Get basic hardware support with Cisco award-winning support at entry-level affordability.
Mitigate risk as you migrate devices nearing their last day of support (LDoS) to new technologies. Maintain network continuity as you transition to new technology.
"Migration Support Services helped ensure we could meet our business availability objectives while we integrated our newly acquired company into our business and transitioned to a new global technology platform."Chief Operations and Innovation Officer, major communications provider