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Forrester Paper

The cost of inaction: modernize IT infrastructure with professional services to maximize your AI investments

Drawing on a June 2026 survey of 718 global IT decision-makers conducted by Forrester Consulting on behalf of Cisco, this paper reveals how professional services help you close capability gaps, reduce risk, and turn AI potential into measurable business outcomes. Get your copy and learn how to:

  • Lay an AI-ready infrastructure foundation before scaling use cases
  • Close expertise gaps through co-delivery, not handoffs
  • Strengthen digital resilience and security against AI-specific threats
  • Accelerate your value realization, cost savings, and time to market

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