Cisco Unified Contact Center Express Installation and Upgrade Guide, Release 10.5(1)
Preface
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Preface

Preface

This document explains how to install Cisco Unified Contact Center Express (Unified CCX) on a single node deployment or two node high availability deployment in a cluster environment. Review all installation instructions carefully before you install or upgrade Unified CCX.

Audience

This guide is intended for Cisco Unified Communications system administrators.

Related Documents

For more information about Unified CCX documentation, go to the following URL:

http:/​/​www.cisco.com/​en/​US/​products/​sw/​custcosw/​ps1846/​tsd_​products_​support_​series_​home.html

Additional Information

For information on obtaining support, obtaining additional documentation, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http:/​/​www.cisco.com/​en/​US/​docs/​general/​whatsnew/​whatsnew.html

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