Cisco IP Intelligent Voice Response (IVR) provides functionality for
Cisco IP Telephony Solution. Based on your needs, you can install Cisco IP IVR
on the same server as Cisco Customer Response Solution (CRS) or Cisco
CallManager. Alternatively, you can set up Cisco IP IVR as a higher-capacity,
dedicated server. This document discusses the impact of a change in the local
administrator password on a Cisco IP IVR server.
Does a change in the Local Administrator Password on the Cisco IP IVR
server cause any concern or problem with CRS?
A. If you change the local administrator password on Cisco IP IVR server,
you must reflect the change in the Log On property of the Cisco CRA Engine
service. Complete these steps:
Choose Start > Programs >
Administrative Tools > Services.
The Services window is displayed:
Right-click Cisco CRA Engine, and select
The Cisco CRA Engine Properties dialog box is
Select the Log On tab.
Reset the password to match the current local administrator
Restart the Cisco CRA Engine