Cisco Security Advisory
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CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:N/I:L/A:N/E:X/RL:X/RC:X
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A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to redirect a user to an undesired web page.
This vulnerability is due to improper input validation of the URL parameters in an HTTP request that is sent to an affected system. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to cause the interface to redirect the user to a specific, malicious URL. This type of vulnerability is known as an open redirect and is used in phishing attacks that get users to unknowingly visit malicious sites.
There are no workarounds that address this vulnerability.
This advisory is available at the following link:
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-finesse-opn-rdrct-epDeh7R
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Vulnerable Products
At the time of publication, this vulnerability affected Cisco Finesse releases 12.6(1) and earlier.
The following Cisco products that may be bundled with Cisco Finesse are also affected by this vulnerability:
- Unified Contact Center Express (Unified CCX)
- Unified Contact Center Enterprise (Unified CCE)
- Packaged Contact Center Enterprise (Packaged CCE)
See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.
Products Confirmed Not Vulnerable
Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.
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There are no workarounds that address this vulnerability.
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When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
Fixed Releases
For information about fixed software releases, see the Details section in the bug ID(s) at the top of this advisory.
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The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
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This vulnerability was found during the resolution of a Cisco TAC support case.
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To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
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Show LessVersion Description Section Status Date 1.0 Initial public release. — Final 2021-MAY-19
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