can only be installed on virtual machines. Unified CCX will not install on bare
DNS configuration and domain fields are mandatory for Unified CCX
installation. Both forward and reverse lookups are required. DNS is required
for the VoIP Monitor Subsystem and Unified CCX Chat feature to function and for
integration with ICM by hostname in Unified IP IVR.
When you Install Unified CCX on an existing server formats the
hard drive, it overwrites all existing data on the drive. It also upgrades the
system BIOS, firmware, and Redundant Array of Inexpensive Disks (RAID)
configuration if they are outdated.
Ensure that you connect each Unified CCX node to an
uninterruptible power supply (UPS) to protect the Unified CCX server from
unexpected power failure that damages the physical media.
All servers in
a cluster must run the same release of Unified CCX. The only exception is while
upgrading cluster software, during which a temporary mismatch is allowed.
server by using a static IP address so that the server IP address remains
attempt to perform any configuration tasks during the installation.
Be aware that
the field values (namely hostname and passwords) that you enter while you are
running the installation program are case sensitive.
insert or remove a USB drive, you might see error messages on the console
assuming drive cache: write through." You can safely ignore these messages.