Cisco Unified Communications Manager IM & Presence Service
| Visão geral | Resumo do produto |
|---|---|
| Tipo de produto | Aplicativos de comunicações unificadas |
| Status | Disponível Pedido da série |
| Data de lançamento da série | 27-FEB-2006 |
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- Unified Communications Manager IM and Presence Service 15
Status: Disponível | Data de lançamento: 16-Oct-2023
- Unified Communications Manager IM and Presence Service Version 14
Status: Não pode ser solicitado | Data do fim do suporte: 30-Apr-2027
- Unified Communications Manager IM and Presence Service versão 12.5
Status: Disponível | Data de lançamento: 22-Jan-2019
- Unified Communications Manager IM and Presence Service versão 11.5
Status: Disponível | Data de lançamento: 08-Jun-2016
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Avisos de segurança recentes
- 03-Sep-2025
- 04-Jun-2025
- 21-May-2025
- 06-Nov-2024
- 09-Sep-2024
Categorias de documento
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Data sheets e informações sobre o produto
- Cisco Unified Communications Manager IM and Presence Service 10.0 Data Sheet
- Cisco Unified Communications Manager IM and Presence Service 9.0 Data Sheet
- Cisco Unified Presence 8.5 Data Sheet
- Cisco Unified Presence 8.0
- Cisco Unified Presence 8.6
Data sheets
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English
- End-of-Sale and End-of-Life Announcement for the Cisco Version 14 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
- End-of-Sale and End-of-Life Announcement for the Cisco Version 14 of On-premises Calling applications (including Cisco Unified Communications Manager) - Perpetual
- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
- End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription
- End-of-Life Announcement for Cisco Unified Communications Manager IM and Presence Service Software Version 12.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 8.6
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 8.5
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 8.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence SIP Proxy Mode Support for Cisco Unified Customer Voice Portal
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence 8.0 MCS 7825 Preloaded Server
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 6.0
- End-of-Sale and End-of-Life Announcement for the Cisco MCS 7825-H3 and 7825-I3 Preloaded HP and IBM Servers for Cisco Unified Presence
- Change in Product Part Number Announcement for the Cisco Unified Presence UCSS-UPS Codes
- EoS/EoL for the Cisco Unified Presence Server 1.0
Notificações de fim de vida útil e vendas
- Perguntas e Respostas sobre IM e Presença e certificado ECDSA
Perguntas e respostas
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Avisos de segurança
- Cisco Unified Communications Manager IM and Presence Service Bulletin for Calendar Integration with Office 365 Product Bulletin
- End-of-Life Announcement for Cisco Unified Communications Manager IM and Presence Service Software Version 12.0
Boletins
- Cisco Unified Communications Manager IM & Presence Service Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Command Injection Vulnerability
- Cisco Unified Communications Products Privilege Escalation Vulnerability
- Cisco Unified Communications Manager IM & Presence Service Information Disclosure Vulnerability
- Multiple Cisco Unified Communications Products Unauthenticated API High CPU Utilization Denial of Service Vulnerability
- Cisco Unified Communications Manager IM & Presence Service Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Remote Code Execution Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Manager IM & Presence Service Denial of Service Vulnerability
- Vulnerability in Spring Framework Affecting Cisco Products: March 2022
- Cisco Unified Communications Products Access Control Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Arbitrary File Read Vulnerability
- Cisco Unified Communications Manager IM & Presence Service SQL Injection Vulnerability
Consultorias, respostas e avisos de segurança
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Applicable to Multiple Releases
- Field Notice: FN74113 - Cisco Jabber, Webex, Unified Communications Manager IM & Presence Service, and Expressway Series Foreground Service Types on Android Affect Incoming Calls and Messages - Software Upgrade Recommended
- Field Notice: FN - 72120 - CUCM, SME, and IM&P: QuoVadis Root CA 2 Decommission Might Affect Incoming Calls to Cisco Jabber/WebEx (Android and iOS) - Workaround Provided
- Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended
- Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided
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Cisco Unified Communications Manager IM and Presence Service versão 11.5
- Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended
- Field Notice: FN - 64029 - Cisco Business Edition 6000/7000 Series, RAID Settings Cause Severe Performance Issues - Configuration Change Recommended
- Field Notice: FN - 70276 - Unified Communications Manager 11.5(X) Exhibits Slow GUI Page Response Times - Software Upgrade Recommended
- Field Notice: FN74092 - Cisco Unified Communications Manager and Unified Communications Manager IM & Presence Service Push Notifications May Not Work On or After March 29, 2024 - Configuration Change Recommended
- Field Notice: FN - 62676 - 2007 U.S. Daylight Saving Time Policy Changes for Cisco Unified Presence Server (CUPS)
- Field Notice: FN - 62952- New Zealand Daylight Saving Time Policy Change Effective September 2007 - for Cisco Unified Presence (CUP)
Field Notices
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Versão e compatibilidade
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Cisco Unified Communications Manager IM and Presence Service 15
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Cisco Unified Communications Manager IM and Presence Service 12.5
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Cisco Unified Communications Manager IM and Presence Service versão 11.5
Informação sobre Compatibilidade
- Release Notes for Cisco Unified Communications Manager Release 15SU3a and the IM and Presence Service Release 15SU3
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15SU2
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
- Release Notes for Cisco Unified Communications Manager Release 15SU1a and the IM and Presence Service Release 15SU1
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 12.5(1)SU9
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU4a
- Release Notes for Cisco Unified Communications Manager Release 12.5(1)SU8a and the IM and Presence Service Release 12.5(1)SU8
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU1
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU3
- Release Notes for Cisco Unified Communications Manager, Release 12.5(1)SU7a and the IM and Presence Service, Release 12.5(1)SU7
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7
- Release Notes for Cisco Unified Communications Manager Release 14SU2 and the IM and Presence Service Release 14SU2a
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU5
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6
Release Notes
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Referência
- Cisco IM & Presences External Databases Best Practices (PDF - 124 KB)
Referências Técnicas
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Cisco Unified Communications Manager IM and Presence Service 12.5
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU3
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU2
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Cisco Unified Communications Manager IM and Presence Service versão 11.5
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU8
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU3
Referências de Comando
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Cisco Unified Communications Manager IM and Presence Service 15
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Cisco Unified Communications Manager IM and Presence Service 14
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Cisco Unified Communications Manager IM and Presence Service 12.5
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Cisco Unified Communications Manager IM and Presence Service versão 11.5
Roadmaps de Documentación
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Projeto
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Cisco Unified Communications Manager IM and Presence Service versão 11.5
Guias de Desenho
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Instalação e atualização
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Cisco Unified Communications Manager IM and Presence Service 15
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Cisco Unified Communications Manager IM and Presence Service 14
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU2
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU3 and SU4
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Cisco Unified Communications Manager IM and Presence Service 12.5
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU5
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6
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Cisco Unified Communications Manager IM and Presence Service versão 11.5
- Installing Cisco Unified Presence Server Release 1.0(3) (Updated 1/17/2007)
- Installing Cisco Unified Presence Server Release 1.0(2)
Guias de Instalação e Atualização
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Configuração
- Database Setup Guide for the IM and Presence Service, Release 15 and SUs
- Configuration and Administration of the IM and Presence Service, Release 15 and SUs
- Configuration and Administration of the IM and Presence Service, Release 14 and SUs
- Database Setup Guide for the IM and Presence Service, Release 14 and SUs
- Database Setup Guide for the IM and Presence Service, Release 12.5(1)
- Database Setup Guide for the IM and Presence Service, Release 12.5(1)SU2
- Database Setup Guide for the IM and Presence Service, Release 12.5(1)SU1
- Configuration and Administration of the IM and Presence Service, Release 12.5(1)
- Instant Messaging Compliance for the IM and Presence Service
- Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 15 and SUs
- Push Notifications Deployment Guide
- Interdomain Federation Guide for the IM and Presence Service, Release 15
- System Configuration Guide for Cisco Unified Communications Manager, Release 11.5(1)
- Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 12.5(1)SU2 to 12.5(1)SU8
- Interdomain Federation Guide for the IM and Presence Service, Release 14 and SUs
Guias de Configuração
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Cisco Unified Communications Manager IM and Presence Service versão 11.5
Guias de Programação
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Cisco Unified Communications Manager IM and Presence Service versão 11.5
- Configurar o Cisco Jabber no modo de telefone para contatos
- Atualizar o nome do servidor do Unified IM and Presence (IM&P) do nome do host para o nome de domínio totalmente qualificado (FQDN)
- Como utilizar o BAT para atualizar a lista de contatos do Cisco Jabber
- Configurar CA Signed Certificate via CLI no Cisco Voice Operating System (VOS)
- Integre o SocialMiner com o Cisco Unified Presence Servers (CUPS) para enviar Notificação de Mensagens Instantâneas para WebChat
- Atualize o CUCM/CUC/CUPS com a implantação do Prime Collaboration
- Exemplo de configuração de ativação de SAML SSO para clientes Jabber
- Configurar SAML SSO com autenticação Kerberos
- Configurar o SRV DNS no CUCM para o serviço IM e Presence
Notas Técnicas e Exemplos de Configuração
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Manutenção e operação
- Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs
- SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 11.5(1)
- Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 and 12.5(1)SU7
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3
- Changing the IP Address and Hostname for Cisco Unified Communications Manager and IM and Presence Service, Release 12.5(1)
- Configuration and Administration of the IM and Presence Service, Release 12.5(1)SU2
- Configuration and Administration of the IM and Presence Service, Release 12.5(1)SU1
- Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12.5(1)
- Changing IP Address and Hostname for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)
- Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12.5(1)SU1
- Administration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)SU10
- Administration Guide for Cisco Unified Communications Manager and IM and Presence Service Release 11.5(1)
Guias de Manutenção e Funcionamento
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Cisco Unified Communications Manager IM and Presence Service versão 11.5
- Cisco IP Phone Messenger for Cisco Unified Presence Server Release 1.0(3) (PDF - 266 KB)
- Cisco Unified IP Phone Messenger User Guide, Release 1.0(1)
Guias para o Usuário Final
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Solução de Problemas
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Applicable to Multiple Releases
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Cisco Unified Communications Manager IM and Presence Service 14
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Cisco Unified Communications Manager IM and Presence Service 12.5
- Recuperação de desligamentos inoportunos no VOS
- Solucionar salas de bate-papo persistentes que não aparecem para usuários do Jabber atribuídos a IM&P Node
- Solução de problemas solicitação incorreta de APNS "400" Erros
- Solucionar problemas de falta de componentes do DRF nos nós do servidor IM&P
- Solucionar problemas do NTP em IM&P
- Solucionar problemas de intercluster de IM&P causados por erros de configuração de DNS
- Solucionar Problemas de Alertas de Usuários Duplicados no Servidor IM&P
- Solucionar problemas de serviços IM&P exibidos como "Desconhecidos" na topologia de presença
- Reinstalar Nós de Cluster do IM&P Versão 10.0 e Posterior
- Solucionar problemas de processos Zombie/Defunct em servidores UC
- Solucionar problemas de falha de login do Jabber após alteração de domínio do Unified IM and Presence (IM&P) ou esquema de endereço do IM
- Como Mover o Banco de Dados PostgreSQL Entre Peers Inter-Cluster no IM e Presence (IM&P)
- Solucionar problemas de co-residência de máquinas virtuais (VMs), não UC e comunicações unificadas
- Solução de problemas do servidor Finesse baseado no Cisco VOS com CLI
Notas Técnicas de Troubleshooting
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