ANZ Bank's Swift Network Transformation
ANZ Bank collaborated with Cisco to set a new standard for branch connectivity, staff productivity, and customer service excellence.
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Story highlights
Challenges
- Improve Wi-Fi and network availability
- Improve employee and customer experience with banking applications
- Transform branch network in 12 months
Results
- Accelerated network rollout to just 8 months
- Enhanced employee engagement and efficiency
- Improved experience with fast, safe and secure network for customers
The story
“The most remarkable outcome was that Cisco automation was able to turn a process that took 8 hours to switch a branch over, to just 1 hour.”
Raj Simhadri, Product Area Lead- Network Services, ANZ Bank
Industry: Financial services
Company size: 40,000 employees
Location: Melbourne, Australia
Cisco solutions used:
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