Cisco TelePresence SX20 Quick Set Data Sheet
Product overview
The Cisco SX20 Quick Set (SX20 Quick Set) can transform any flat panel display into a sleek and powerful video conferencing system. The SX20 Quick Set is designed to deliver high definition video and multiparty conferencing with the flexibility to accommodate various room size and configurations - all at a value price. The SX20 Quick Set supports optional embedded multipoint support with Cisco® MultiSite technology, enabling users to add three additional participants to a video call.
SX20 Quick Set combines a powerful codec, premium resolution of 1080p, two camera choices, and a dual-display feature in an easy-to-deploy and easy-to-use solution. Whether you're a small business just getting started with telepresence or a large enterprise looking to expand your existing deployment, the SX20 Quick Set delivers the performance you would expect from more expensive systems - in a compact, feature-rich and affordable package.
Now, the SX20 Quick Set supports cloud registration to Cisco Webex for even faster and more cost effective deployment[1]. Cisco SX20 Quick Set is designed to truly extend the power of in-person to everyone, everywhere.
Features and benefits
Table 1 summarizes the primary features for the Cisco SX20 Quick Set.
Table 1. Cisco SX20 Quick Set feature summary
| Feature summary | |
| Design Features | ● Transforms a flat panel display into a 1080p high-definition meeting space ● Intuitive connections make setup as easy as connecting a DVD player ● Provides up to 1080p60 resolution - compatible with standards-based video without loss of features ● Sleek, compact design |
| Application Features | ● Multimedia and presentations can be shared at the touch of a button ● Supports Cisco Intelligent Proximity for content sharing to mobile devices and wireless sharing from Macs and PCs[2] ● Supports Switched Conferencing (SVC) for enhanced layouts2 ● Easily control room peripherals such as lights, room dividers, curtains, directly from the Cisco Touch 10 control unit (optional) through customizable API[3] (requires external third-party control system processor) ● Participate in white boarding sessions from Cisco Webex Teams app; receive on-screen notification of shared white board content (supported on cloud-registered devices) ● Basic API available over IP (Telnet or Secure Shell Protocol [SSH]) or over RS-232 with USB adapter ● Dual-display ● High-definition content sharing up to 1080p30 resolution ● Simplified meeting-join experience with One Button to Push (OBTP) for scheduled devices in Cisco Webex meetings, whether registered on-prem or to the cloud |
| Performance Features | ● Premium resolution (1080p60) ● H.323/SIP calls up to 6 Mbps ● Built-in individually transcoded multipoint conferencing (optional) offers ability to add three additional participants ● Easy provisioning and self-configuration with Cisco Unified Communications Manager (CUCM), Cisco TelePresence Video Communications Server (VCS), or Cisco WebEx TelePresence ● Takes advantage of the Cisco TelePresence Total Solution approach, including Cisco TelePresence ad-hoc conferencing features, recording and streaming, and firewall traversal services ● Cisco Unified Communications Manager native support (requires Cisco Unified Communications Manager Version 8.6 or higher) |
Product specifications
Table 2 lists the product capability specifications for the Cisco SX20 Quick Set.
Table 2. Product specifications
| Specification | Description |
| Software compatibility | ● Cisco TelePresence Software Version TC 5.1 or later ● Cisco Collaboration Endpoint Software Version 8.0 or later (requires Touch 10 or TRC6 remote control) |
| Product delivered with | ● SX20 Codec ● Cisco Precision Camera (choice of Precision 40 or 12X) Cisco Table Microphone 20 ● TRC6 remote control ● Cables and power supply |
| Optional hardware components | ● Cisco Touch 10 control unit ● Wall mount kit ● Additional microphone ● Presentation cable (VGA or HDMI) ● Camera mount bracket for P40 or 12X ● Spare: TRC5 remote control to be used with TC 7.3 software can be acquired as spare |
| Bandwidth | ● H.323 and SIP up to 6 Mbps |
| Minimum bandwidth for resolution/frame rate | ● 720p30 from 768 kbps ● 720p60 from 1152 kbps ● 1080p30 from 1472 kbps ● 1080p60 from 2560 kbps |
| Firewall Traversal | ● Cisco TelePresence Expressway Technology ● H.460.18, H.460.19 firewall traversal |
| Video Standards | ● H.263, H.263+, H.264 |
| Video Features | ● Native 16:9 widescreen ● Advanced screen layouts ● Local auto-layout |
| Video Inputs | One HDMI and One DVI-I (Analog and Digital); supports formats up to maximum 1920x1080 @ 60 fps (HD1080p60), including: ● 640x480 ● 720x480 ● 720x576 ● 800x600 ● 848x480 ● 1024x768 ● 1152x864 ● 1280x720 ● 1280x1024 ● 1280x768 ● 1280x800 ● 1280x960 ● 1360x768 ● 1366x768 ● 1400x1050 ● 1440x900 ● 1680x1050 ● 1920x1080 Extended Display Identification Data (EDID) |
| Video Outputs (Two Outputs) | Two HDMI Outputs Supported Formats: ● 1920 x 1080@60 fps (1080p60) ● 1920 x 1080@50 fps (1080p50) ● 1280 x 720@60 fps (720p60) ● 1280 x 720@50 fps (720p50) ● 1366 x 768@60 fps (WXGA)[4] ● 1360 x 768@60 fps(WXGA)4 ● 1280 x 768@60 fps (WXGA)4 ● 1280 x 1024@60 fps4 ● 1024 x 768@60 fps4 VESA Monitor Power Management (DPM) CEC Power Management supported on HDMI output EDID Live Video Resolutions (Encode and Decode): ● 176 x 144@30, 60 fps (QCIF) (Decode only) ● 352 x 288@30, 60 fps (CIF) ● 512 x 288@30, 60 fps (w288p) ● 576 x 448@30, 60 fps (448p) ● 768 x 448@30, 60 fps (w448p) ● 704 x 576@30, 60 fps (4CIF) ● 1024 x 576@30, 60 fps (w576p) ● 640 x 480@30, 60 fps (VGA) ● 800 x 600@30, 60 fps (SVGA) ● 1024 x 768@30, 60 fps (XGA) ● 1280 x 768@30, 60 fps (WXGA) ● 1280 x 720@30, 60 fps (HD720p) ● 1920 x 1080@30, 60 fps (HD1080p) |
| Audio Standards | ● G.711, G.722, G.722.1, G.728, G.729, AAC-LD and OPUS |
| Audio Features | ● High quality 20 KHz stereo ● Two acoustic echo cancellers ● Automatic Gain Control (AGC) ● Integration with third-party audio systems ● Automatic noise reduction ● Active lip synchronization |
| Audio Inputs | ● Two microphones, 4-pin minijack ● One minijack for line-in (stereo) ● One audio in from camera (HDMI) |
| Audio Outputs | ● One minijack for line out (stereo) ● One HDMI, (digital main audio) |
| Dual Stream | ● H.239 (H.323) dual stream ● BFCP (SIP) dual stream ● Support resolutions up to 1080p) at 30 frames per second |
| Multipoint Support | ● Four-way embedded SIP/H.323 conferencing capability with MultiSite option ● Ad-hoc conferencing supported through: ◦ Unified Communications Manager Media Resource Group (requires a Cisco TelePresence MCU) ◦ Cisco TelePresence Multiway [requires Cisco TelePresence Video Communication Server (Cisco VCS) and a Cisco TelePresence MCU] 4 ● Ability to natively join multipoint conferences hosted on Cisco Telepresence Multipoint Switch (CTMS)3 ● Switched conferencing (SVC)2 |
| MultiSite Features (Embedded Multipoint) (Optional upgrade) | ● Adaptive SIP/H.323 MultiSite; resolution up to 720p30 ◦ 3-way resolution up to 720p30 ◦ 4-way resolution up to 576p30 ● Full individual audio and video transcoding ● Individual layouts in MultiSite continuous presence ● H.323/SIP/VoIP in the same conference ● Support for Presentation (H.239/BFCP) from any participant at resolutions up to 1080p15 ● Best Impression (automatic continuous presence layouts) ● H.264, encryption and dual stream from any site ● IP downspeeding ● Participants can be added by dialing in or host can dial out ● Conference rates up to 6 Mbps |
| Protocols | ● H.323 ● SIP ● ISDN (requires Cisco ISDN Link) |
| Embedded Encryption | ● H.323 and SIP point-to-point ● Standards-based: H.235 v3 and Advanced Encryption Standard (AES) ● Automatic key generation and exchange ● Supported in dual stream |
| IP Network Features | ● DNS lookup for service configuration ● Differentiated services (quality of service [QoS]) ● IP-adaptive bandwidth management (including flow control) ● Automatic gatekeeper discovery ● Dynamic playout and lip-sync buffering ● H.245 Dual Tone Multi-frequency (DTMF) tones in H.323 ● RFC 4733 DTMF tones in SIP ● Date and time support using Network Time Protocol (NTP) ● Packet loss-based down speeding ● Uniform Resource Identifier (URI) dialing ● TCP/IP ● DHCP ● 802.1x network authentication ● 802.1Q Virtual LAN ● 802.1p (QoS and class of service [QoS]) ● ClearPath |
| Cisco Unified Communications Manager (requires Cisco Unified Communications Manager Version 8.6 or later) | ● Native registration with Cisco Unified Communications Manager ● Basic Cisco Unified Communications Manager provisioning ● Software upgrade from Cisco Unified Communications Manager ● Cisco Discovery Protocol and DHCP option 150 support ● Basic telephony features such as hold/resume/transfer and Corporate Directory lookup |
| Cisco Video Communication Server | ● Recommend latest software |
| IPv6 Network Support | ● Single call stack support for both H323 and SIP ● Dual-stack IPv4 and IPv6 for DHCP, SSH, HTTP, HTTPS, DNS, DiffServ ● Support for both Static and Automatic IP configuration (stateless address auto configuration) |
| Security Features | ● Management using HTTPS and SSH ● IP administration password ● Menu administration password ● Disable IP services ● Network settings protection |
| Certificate management | ● Certificate Authority Proxy Function (CAPF) support for additional security ● Manufacturer-Installed Certificates (MIC) ● Locally Significant Certificates (LSC) ● X.509 Digital Certificates (DER encoded binary); both DER and Base-64 formats are acceptable for the client and server certificates; certificates with a key size of 1024, 2048, and 4096 are supported |
| Network Interfaces | ● One LAN and Ethernet (RJ-45) 10/100/1000 Mbit |
| Other Interfaces | ● Two USB ports can be used for serial control |
| System Management | ● Support for the Cisco TelePresence Management Suite ● Total management using embedded SNMP, Telnet, SSH, XML, SOAP ● Remote software upload: using web server, secure copy (SCP), HTTP, HTTPS ● Cisco Touch 10 control unit (optional) ● Remote control and on-screen menu system |
| Directory Services | ● Support for local directories (My Contacts) ● Unlimited entries using server directory supporting LDAP and H.350 (requires Cisco TelePresence Management Suite) ● Unlimited number for corporate directory (through Cisco TelePresence Management Suite) ● Received calls with date and time ● Placed calls with date and time ● Missed calls with date and time |
| Power | ● Auto-sensing power supply ● 100 - 240 VAC, 50/60 Hz ● Maximum 40 watts for codec and main camera |
| Operating Temperature and Humidity | ● 0°C to 40°C (32°F to 104°F) ambient temperature ● 10% to 90% Relative Humidity (RH) |
| Storage and Transport Temperature | ● -20°C to 60°C (-4°F to 140°F) at RH 10% - 90% (non -condensing) |
| SX20 Codec Dimensions | ● Width: 11.8 inches (30.0 cm) ● Height: 1.4 inches (3.4 cm) ● Depth: 7.1 inches (18.0 cm) ● Weight: 3.1 pounds (1.4 kg) |
| Camera overview part number | |
|
|
|
| Precision 40 Camera | PrecisionHD 12x Camera |
| 8x zoom (4x optical plus digital) | 12x optical zoom |
| Motorized +15°/-25°tilt, +/- 90°pan | Motorized +15°/-25°tilt, +/- 90°pan |
| 43.5° vertical field of view | 43.5° vertical field of view |
| 70° horizontal field of view | 72° horizontal field of view |
| F 1.7 | F 1.7 |
| 1920 x 1080 pixels progressive @ 60 fps | |
| Automatic or manual focus, brightness, and white balance | |
| Far-end camera control | |
| Dual HDMI/Camera control | HDMI, HD-SDI output, and daisy chain |
| Upside-down mounting, manual picture flip | Upside-down mounting, picture flips automatically |
| Focus distance 0.3 m - infinity | |
Regulatory compliance
● Directive 2006/95/EC (Low-Voltage Directive) - Standard IEC/EN 60950-1
● Directive 2004/108/EC (EMC Directive) - Standard EN 55022, Class A - Standard EN 55024 - Standard EN 61000-3-2/-3-3
● Approved according to UL 60950-1 and CAN/CSA-C22.2 No. 60950-1-07
● Complies with FCC CFR 47 Part 15 Class A
Ordering information
To place an order, please contact your local Cisco representative and refer to Table 3.
Table 3. Ordering information
| Product Name | Part Number | Compliance Model Number |
| Cisco SX20 Quick Set with Precision 40 Camera | CTS-SX20N-P40-K9 | TTC7-21 (SX20 Codec) TTC8-05 (4x Camera) |
| Cisco SX20 Quick Set with PrecisionHD 12x Camera (CE8 software and TRC6 remote) | CTS-SX20N-12X-K9 | TTC7-21 (SX20 Codec) TTC8-02 (12x camera) |
| Cisco SX20 MultiSite option | LIC-SX20-MS L-SX20-MS (through L-SX-SERIES-PAK) |
|
| Cisco Touch 10 Control Unit | CTS-CTRL-DVX-10 | TTC5-09 |
| Cisco Touch 10 PoE power injector | CTS-PWR-AIR-INJ5= |
|
| Cisco TelePresence Remote Control 5 | CTS-RMT-TRC5= |
|
| Cisco TelePresence Remote Control 6 (for CE8) | CST-RMT-TRC6= |
|
| Cisco Table Microphone 20 | CTS-MIC-TABL20 |
|
| Wall Mount Kit for SX20 | CTS-SX20-QS-WMK |
|
| Camera Break Out Cable to RJ45 and HDMI (both female) | CAB-PHD4XS2-SPLIT |
|
| Extension Cable for the Table Microphone 20 | CAB-MIC20-EXT |
|
| Screen mount bracket for P40 camera | BRKT-P40-MONITR |
|
| Screen mount bracket for 12X camera | BRKT-12X-MONITR |
|
| Presentation cable DVI to HDMI (26 feet/8 meter) | CAB-DVI-HDMI-8M |
|
| Presentation cable DVI to VGA (26 feet/8 meter) | CAB-DVI-VGA-8M |
|
Cisco service and support
Cisco and our partners provide a broad portfolio of smart, personalized services and support that can help you realize the full business value of your Cisco video collaboration investment by increasing business agility and network availability. This portfolio of services accelerates business innovation by harnessing the network as a powerful business platform. For more information about these services, please visit: https://www.cisco.com/go/telepresenceservices.
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For more information
Visit the Cisco SX Series web page or contact your local account representative for more information.
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