Servicio de presencia y mensajería instantánea (IM) de Cisco Unified Communications Manager
| Descripción general | Descripción general del producto |
|---|---|
| Tipo de producto | Aplicaciones de Comunicaciones unificadas |
| Estado | Disponible Pedido de la serie |
| Fecha de lanzamiento de la serie | 27-FEB-2006 |
Comentarios-
- Unified Communications Manager IM and Presence Service 15
Estado: Disponible | Fecha de lanzamiento: 16-Oct-2023
- Unified Communications Manager IM and Presence Service Version 14
Estado: No se puede pedir | Fecha de fin de soporte: 30-Apr-2027
- Unified Communications Manager IM and Presence Service versión 12.5
Estado: Disponible | Fecha de lanzamiento: 22-Jan-2019
- Unified Communications Manager IM and Presence Service versión 11.5
Estado: Disponible | Fecha de lanzamiento: 08-Jun-2016
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Avisos de seguridad recientes
- 03-Sep-2025
- 04-Jun-2025
- 21-May-2025
- 06-Nov-2024
- 09-Sep-2024
Categorías de documentos
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Fichas técnicas e información del producto
- Cisco Unified Communications Manager IM and Presence Service 10.0 Data Sheet
- Cisco Unified Communications Manager IM and Presence Service 9.0 Data Sheet
- Cisco Unified Presence 8.5 Data Sheet
- Cisco Unified Presence 8.0
- Cisco Unified Presence 8.6
Fichas técnicas
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English
- End-of-Sale and End-of-Life Announcement for the Cisco Version 14 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
- End-of-Sale and End-of-Life Announcement for the Cisco Version 14 of On-premises Calling applications (including Cisco Unified Communications Manager) - Perpetual
- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
- End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription
- End-of-Life Announcement for Cisco Unified Communications Manager IM and Presence Service Software Version 12.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 8.6
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 8.5
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 8.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence SIP Proxy Mode Support for Cisco Unified Customer Voice Portal
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence 8.0 MCS 7825 Preloaded Server
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 6.0
- End-of-Sale and End-of-Life Announcement for the Cisco MCS 7825-H3 and 7825-I3 Preloaded HP and IBM Servers for Cisco Unified Presence
- Change in Product Part Number Announcement for the Cisco Unified Presence UCSS-UPS Codes
- EoS/EoL for the Cisco Unified Presence Server 1.0
Notificaciones de fin de vida útil y fin de venta
- Preguntas y respuestas sobre el certificado de IM and Presence y ECDSA
Preguntas y respuestas
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Avisos de seguridad
- Cisco Unified Communications Manager IM & Presence Service Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Command Injection Vulnerability
- Cisco Unified Communications Products Privilege Escalation Vulnerability
- Cisco Unified Communications Manager IM & Presence Service Information Disclosure Vulnerability
- Multiple Cisco Unified Communications Products Unauthenticated API High CPU Utilization Denial of Service Vulnerability
- Cisco Unified Communications Manager IM & Presence Service Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Remote Code Execution Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Manager IM & Presence Service Denial of Service Vulnerability
- Vulnerability in Spring Framework Affecting Cisco Products: March 2022
- Cisco Unified Communications Products Access Control Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Arbitrary File Read Vulnerability
- Cisco Unified Communications Manager IM & Presence Service SQL Injection Vulnerability
Advertencias de seguridad, respuestas y notificaciones
- Cisco Unified Communications Manager IM and Presence Service Bulletin for Calendar Integration with Office 365 Product Bulletin
- End-of-Life Announcement for Cisco Unified Communications Manager IM and Presence Service Software Version 12.0
Boletines
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Applicable to Multiple Releases
- Field Notice: FN74113 - Cisco Jabber, Webex, Unified Communications Manager IM & Presence Service, and Expressway Series Foreground Service Types on Android Affect Incoming Calls and Messages - Software Upgrade Recommended
- Field Notice: FN - 72120 - CUCM, SME, and IM&P: QuoVadis Root CA 2 Decommission Might Affect Incoming Calls to Cisco Jabber/WebEx (Android and iOS) - Workaround Provided
- Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended
- Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided
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Cisco Unified Communications Manager IM and Presence Service versión 11.5
- Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended
- Field Notice: FN - 64029 - Cisco Business Edition 6000/7000 Series, RAID Settings Cause Severe Performance Issues - Configuration Change Recommended
- Field Notice: FN - 70276 - Unified Communications Manager 11.5(X) Exhibits Slow GUI Page Response Times - Software Upgrade Recommended
- Field Notice: FN74092 - Cisco Unified Communications Manager and Unified Communications Manager IM & Presence Service Push Notifications May Not Work On or After March 29, 2024 - Configuration Change Recommended
- Field Notice: FN - 62676 - 2007 U.S. Daylight Saving Time Policy Changes for Cisco Unified Presence Server (CUPS)
- Field Notice: FN - 62952- New Zealand Daylight Saving Time Policy Change Effective September 2007 - for Cisco Unified Presence (CUP)
Field Notices
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Versión y compatibilidad
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Cisco Unified Communications Manager IM and Presence Service 15
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Cisco Unified Communications Manager IM and Presence Service versión 11.5
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Cisco Unified Communications Manager IM y Presence Service 12.5
Información sobre Compatibilidad
- Release Notes for Cisco Unified Communications Manager Release 15SU3a and the IM and Presence Service Release 15SU3
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15SU2
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
- Release Notes for Cisco Unified Communications Manager Release 15SU1a and the IM and Presence Service Release 15SU1
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 12.5(1)SU9
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU4a
- Release Notes for Cisco Unified Communications Manager Release 12.5(1)SU8a and the IM and Presence Service Release 12.5(1)SU8
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU1
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU3
- Release Notes for Cisco Unified Communications Manager, Release 12.5(1)SU7a and the IM and Presence Service, Release 12.5(1)SU7
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7
- Release Notes for Cisco Unified Communications Manager Release 14SU2 and the IM and Presence Service Release 14SU2a
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU5
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6
Release Notes
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Referencia
- Cisco IM & Presences External Databases Best Practices (PDF - 124 KB)
Referencias Técnicas
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Cisco Unified Communications Manager IM and Presence Service versión 11.5
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU8
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU3
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Cisco Unified Communications Manager IM y Presence Service 12.5
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU3
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU2
Referencias de Comando
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Cisco Unified Communications Manager IM and Presence Service 15
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Cisco Unified Communications Manager IM and Presence Service 14
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Cisco Unified Communications Manager IM and Presence Service versión 11.5
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Cisco Unified Communications Manager IM y Presence Service 12.5
Roadmaps de Documentación
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Diseño
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Cisco Unified Communications Manager IM and Presence Service versión 11.5
Guías de Diseño
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Instalación y Actualización
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Cisco Unified Communications Manager IM and Presence Service 15
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Cisco Unified Communications Manager IM and Presence Service 14
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU2
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU3 and SU4
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Cisco Unified Communications Manager IM and Presence Service versión 11.5
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Cisco Unified Communications Manager IM y Presence Service 12.5
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU5
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6
- Installing Cisco Unified Presence Server Release 1.0(3) (Updated 1/17/2007)
- Installing Cisco Unified Presence Server Release 1.0(2)
Guías de Instalación y Actualización
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Configuración
- Database Setup Guide for the IM and Presence Service, Release 15 and SUs
- Configuration and Administration of the IM and Presence Service, Release 15 and SUs
- Configuration and Administration of the IM and Presence Service, Release 14 and SUs
- Database Setup Guide for the IM and Presence Service, Release 14 and SUs
- Database Setup Guide for the IM and Presence Service, Release 12.5(1)
- Database Setup Guide for the IM and Presence Service, Release 12.5(1)SU2
- Database Setup Guide for the IM and Presence Service, Release 12.5(1)SU1
- Configuration and Administration of the IM and Presence Service, Release 12.5(1)
- Instant Messaging Compliance for the IM and Presence Service
- Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 15 and SUs
- Push Notifications Deployment Guide
- Interdomain Federation Guide for the IM and Presence Service, Release 15
- System Configuration Guide for Cisco Unified Communications Manager, Release 11.5(1)
- Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 12.5(1)SU2 to 12.5(1)SU8
- Interdomain Federation Guide for the IM and Presence Service, Release 14 and SUs
Guías de Configuración
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Cisco Unified Communications Manager IM and Presence Service versión 11.5
Guías de Programación
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Cisco Unified Communications Manager IM and Presence Service versión 11.5
- Configuración de Cisco Jabber en modo de teléfono para contactos
- Actualizar nombre de servidor de Unified IM and Presence (IM&P) de nombre de host a nombre de dominio completamente calificado (FQDN)
- Cómo utilizar BAT para actualizar la lista de contactos de Cisco Jabber
- Configuración del certificado firmado por la CA mediante CLI en el sistema operativo de voz (VOS) de Cisco
- Integre SocialMiner con Cisco Unified Presence Servers (CUPS) para enviar notificaciones de MI para WebChat
- Actualización de CUCM/CUC/CUPS con la implementación de Prime Collaboration
- Ejemplo de Configuración de Habilitar SAML SSO para Clientes Jabber
- Configuración de SAML SSO con autenticación Kerberos
- Configuración de DNS SRV en CUCM para el servicio de IM y presencia
Notas Técnicas y Ejemplos de Configuración
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Mantenimiento y Funcionamiento
- Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs
- SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 11.5(1)
- Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 and 12.5(1)SU7
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3
- Changing the IP Address and Hostname for Cisco Unified Communications Manager and IM and Presence Service, Release 12.5(1)
- Configuration and Administration of the IM and Presence Service, Release 12.5(1)SU2
- Configuration and Administration of the IM and Presence Service, Release 12.5(1)SU1
- Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12.5(1)
- Changing IP Address and Hostname for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)
- Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12.5(1)SU1
- Administration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)SU10
- Administration Guide for Cisco Unified Communications Manager and IM and Presence Service Release 11.5(1)
Guías de Mantenimiento y Funcionamiento
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Cisco Unified Communications Manager IM and Presence Service versión 11.5
- Cisco IP Phone Messenger for Cisco Unified Presence Server Release 1.0(3) (PDF - 266 KB)
- Cisco Unified IP Phone Messenger User Guide, Release 1.0(1)
Guías para el Usuario Final
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Solución de problemas
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Applicable to Multiple Releases
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Cisco Unified Communications Manager IM and Presence Service 14
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Cisco Unified Communications Manager IM y Presence Service 12.5
- Recuperarse de apagados incorrectos en VOS
- Resolver problemas de salas de chat persistentes que no aparecen para usuarios de Jabber asignados a IM& específico;nodo P
- Solucionar problemas APNS "400 solicitudes y presupuestos incorrectos; Errores
- Solucionar problemas de componentes de DRF que faltan en los nodos del servidor IP IM&
- Solucionar problemas de NTP en IM&P
- Resolución de Problemas de IM&P Inter-Clustering Causados por la Mala Configuración de DNS
- Solucionar problemas de alertas de usuarios duplicados en el servidor IM&P
- Solucionar problemas de servicios de IM&P mostrados como "desconocidos" en la topología de presencia
- Reinstalar IM&P Cluster Nodes versión 10.0 y posterior
- Solución de problemas de procesos Zombie/Defecto en servidores UC
- Solución de problemas de fallo de inicio de sesión de Jabber tras un cambio de dominio o esquema de dirección de mensajería instantánea de IM and Presence (IM&P) unificado
- Cómo mover la base de datos PostgreSQL entre pares entre clústeres en IM & Presence (IM&P)
- Solución de problemas de co-residencia de Unified Communications (UC), Non-UC y máquinas virtuales (VM) de terceros
- Solución de problemas del servidor Finesse basado en Cisco VOS con CLI
Notas Técnicas de Troubleshooting
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