As part of the high-value services offering, Software Support helps you rapidly adopt new technologies, accelerate business objectives, and achieve a faster ROI. With service-level options, flexible licensing models, technology adoption assistance, and industry-leading support, you can fast-track the full benefits of your Cisco software solution.
Accelerate your time to value by mapping out an adoption plan including learning and training recommendations.
Software configuration guidance, prioritized case handling, and direct access to experts minimizes business disruption.
An assigned expert with specialized knowledge of your software solution recommends technical and operational improvements.
Support case analysis, best practice recommendations, and periodic technical reviews improve overall operational performance.
Maintenance, minor and major software release updates, online resources and 24x7 support.
Included in the Enhanced Option is help with technical adoption and software integration. Order the Premium Option, and you can also expect high touch, prescriptive support delivered by a designated service manager.