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Table Of Contents

A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - R - S - T - U - V - W - Z

Index

A

active calls

restore 263

addressing remote messages 218

administration

CLI 13

GU and CLI 21

GUI 13

Administration via Telephone 108

Administration viaTelephone system

configuring 55

AIM module

usage 256

wear 256

application command 201

applications

deleting 73

atrace.log file 274

attended transfer mode 37

auto attendant

AvT 61

configuring 55

deleting a greeting 62, 64

maximum retries 57

maximum sessions 58

operator extension 57

recording a greeting 57, 61, 63

telephone number 57

uploading greeting file 61, 63

AvT 55, 108

recording a greeting 61

B

backup

command 258

FTP server 257

numbering scheme 260

offline mode 257

parameters 258

restrictions 257, 258

revision number 257

backup category command 260

backup history report 270

blind addressing 218

blind bye-also transfer mode 37

blind refer transfer mode 37

broadcast expiration time parameter 77

broadcast message MWI status parameter 78

broadcast message recording time, configuring 77

broadcast privilege 108

bulk provisioning 8

bye-also transfer mode 37

C

call

displaying by application 245

displaying by route 247

implementation ID 249

caller ID information parameter 77

caller recording prompt parameter 78

capacity

configuring 77

ccn application command 45, 53, 58, 196

ccn call terminate command 249

ccn copy url command 61, 63

ccn delete command 62, 64

ccn rename prompt command 62

ccn subsystem sip command 34

ccn trigger command 64, 67, 200

Cisco Unity Express prompt 204

CLI administration 13, 21

clock timezone command 214

command 79

application 201

backup 258

backup category 260

ccn application 45, 53, 58, 196

ccn call terminate 249

ccn copy url 61, 63

ccn delete 62, 64

ccn rename prompt 62

ccn subsystem sip 34

ccn trigger 64, 67, 200

clock timezone 214

continue 260

copy ftp 266

copy running-config 98, 105, 266

copy startup-config 265

copy tftp 267

default 196, 201

description 58, 114, 196

enable 225

expiration 115

gateway address 34

gateway port 34

greeting 115

groupname

config mode 105

EXEC mode 105

hostname 204

idletimeout 201

ip domain-name 206

ip name-server 206

locale 201

mailbox size 115

maxsessions 53, 58, 64, 67, 196, 201

message size 115

mwi refresh 120

no ccn application 73

no ccn trigger 69, 71, 73

no parameter 201

ntp server 208, 210

offline 260, 263

parameter 45, 58, 196

parameters

voicemail 53

reload 263

restore id 263

script 196

service-module 20

session 20

show backup 258

show backup history 260, 263

show backup server 263

show backup server command 260

show ccn applicable 53

show ccn application 58, 73, 196

show ccn call application 245

show ccn call route 247

show ccn scripts 196

show ccn subsystem sip 35

show ccn trigger 64, 67, 69, 71, 73, 201

show clock detail 214

show group detail groupname 105

show groups 105

show hosts 204

show interface ide 0 256

show ip route 206

show logs 274

show ntp configuration 208, 210

show ntp status 208, 210

show user detail username 98

show users 98

show voicemail 115

telnet 20

troubleshooting

log 274

show 274

trace 274

username

config mode 98

EXEC mode 98

voice mailbox unlock 119

voicemail callerid 79

voicemail capacity time 78

voicemail conversation caller recording-prompt 79

voicemail default 79

voicemail mailbox 114

voicemail mailbox-selection 79

voicemail message expiry 78

voicemail operator telephone 79

voicemail recording time 79

command environment 19

commands 14, 271

configuration 272

caller recording prompt 78

running 266

startup 265

TFTP 267

configuration mode

backup commands 257

definition 19

configurations, copying 265

configuring

Administration via Telephone 55

auto attendant 55

broadcast message MWI status 78

broadcast message recording time 77

capacity 77

DNS server 206

expiration time 77

host name 204

language 77

mailbox selection 78

mailbox size 77

message length 77

multiple triggers 200

MWI lights 44

NTP server 208

operator extension

parameters

operator extension 1

recording time 77

voice mail 52

configuring time zone 214

console display, system messages 256

continue command 260

copy ftp command 266

copy running-config command 98, 105, 266

copy startup-config command 265

copy tftp command 267

copying

configurations 265

copying log files, troubleshooting 272

D

databases, synchronizing 98

daylight savings time 271

default command 196, 201

default mailbox size 10, 11, 12

default values

system-wide 77

delete a network location 221

deleting

triggers 71

deleting applications 73

deleting messages 114

deleting triggers 73

description command 58, 114, 196

differences

passwords 98, 100, 102

user IDs 98, 100, 102

disable vCard information 237

distribution list

everyone 122

distribution lists

recursive 122

DNS server

resolving host name to IP address 208

DNS server, configuring 206

E

enable command 225

everyone distribution list 122

EXEC mode, definition 19

expiration command 115

expiration time

configuring 77

expired messages 114

expiry timer 114

expiry, message 77

extension

group 104

extension for message storage 81

external syslog server 256

F

factory-set system limits 10

file

atrace.log 274

messages.log 256, 274

file size

messages.log 274

prompt 61

script 63

Flash memory 266

log and trace 274

flash memory 19

Flash memory module

wear 256

From field address 163, 167

FTP configuration 266

FTP server 8

backup and restore 257

G

G711 ulaw 61

gateway address command 34

gateway port command 34

GDM 113

general delivery mailboxes 113

GMS

telephone numbers 55

greeting command 115

greetings

deleting a file 62, 64

uploading 61, 63

group

definition 104

mailbox 104

owner 104

groupname command

config mode 105

EXEC mode 105

groups

extension 104

GUI administration 13, 21

H

host name 34

host name configuration 204

hostname command 204

I

idletimeout 24, 67, 200

idletimeout command 201

IMAP

mandatory message expiry 155

implementation ID 249

initialization wizard 21

IP

addressing 271

default-gateway 271

unnumbered 271

ip domain-name command 206

ip name-server command 206

IP network access 8

J

JTAPI

deleting triggers 71

triggers 66

JTAPI route point 200

L

language

configuring 77

last redirected number 78

last-redirect parameter 81

license

SKUs 8

Linux software 7

list

everyone 122

lists

recursive 122

locale command 201

location spoken name, uploading and downloading 226, 234

log files

system 8

troubleshooting 270, 272

loop, voice mail 77

lost data, troubleshooting 272

LRD 78

LRU

maximum capacity 239

M

mailbox

zerooutnumber 115

mailbox mask 78

mailbox selection 81

mailbox selection, configuring 78

mailbox size

configuring 77

default 10, 11, 12

mailbox size command 115

mailboxes 114

expiration time 114

general delivery 113

group 104

limitations 113, 114

message size 114

number of 10, 11, 12

number supported 98

personal 113

storage size 114

telephones supported 114

types 113

unlocking 119

ManagePrompts privilege 108

ManagePublicList privilege 108

mandatory message expiry 77

IMAP messages 155

mask, mailbox 78

maximum

sessions

trigger 24, 67

maximum callers 64, 200

maximum number of triggers 10, 200

maximum retries

auto attendant 57

maximum sessions 64, 200

auto attendant 58

maximum users

voice mail 52

maxsessions command 53, 58, 64, 67, 196, 201

members of a group

definition 104

message

tutorial 115

message length

configuring 77

message recording time, configuring 77

message size command 115

message storage extension 81

message, mandatory expiry 77

messages

expired 114

messages.log file 256, 274

messages.log, file size 274

mode

offline 260

modes, EXEC and configuration 19

MWI lights

configuring 44

off extension 45

on extension 45

refresh 44

refreshing 120

troubleshooting 273

mwi refresh command 120

MWI status, broadcast message 78

N

NDR 218

network location

delete 221

network module

spare 8

network module card

processor 7

software 7

networked configurations 217

networking 13

no ccn application command 73

no ccn trigger command 69, 71, 73

no parameter command 201

Non Deliver Record 218

NTP server

removing 210

ntp server command 208, 210

NTP server, configuring 208

number of

mailboxes 10, 11, 12

ports 10, 11, 12

numbering scheme, backup files 260

O

OCN 78

offline command 260, 263

offline mode 260, 263

backup commands 257

OIR

troubleshooting 272

operator extension

auto attendant 57

configuring 77

original called number 78

original-called parameter 81

owner of a group 104

P

parameter

broadcast expiration time 77

caller ID 77

caller recording prompt 78

parameter command 45, 58, 196

parameters

backup 258

capacity 77

expiration time 77

language 77

last-redirect 81

mailbox selection 78

mailbox size 77

message length 77

original-called 81

recording time 77

system-wide

configuring 77

parameters command

voicemail 53

passwords

characters allowed 98, 100, 102

personal mailboxes 113

pinging internal address 271

port, implementation ID 249

ports

number of 10, 11, 12

privilege

broadcast 108

ManagePrompts 108

ManagePublicList 108

superuser 108

ViewPrivateList 108

prompt

file size 61

record your message 78

prompt, formation 204

provisioning

bulk 8

proxy server 34

R

rebooting network module 270, 271

rebooting router 270, 271

record your message prompt 78

recording

AvT 61

recording a greeting 57

auto attendant 61, 63

recording prompt parameter 78

recording time

configuring 77

recording time, configuring 77

recursive distribution list 122

refreshing MWI lights 44, 120

reload command 263

removing an NTP server 210

reports

backup 270

call history 270

CPU usage 270

mailbox 270

mailbox size 270

memory 270

message status 270

restore 270

system 8

system hardware 270

resolving host name to IP address 208

restore

active calls 263

FTP server 257

procedure 263

restrictions 257, 258

restore history report 270

restore id command 263

restrictions

backup and restore 257, 258

S

saving data, troubleshooting 272

script

file size 63

script command 196

semi-attended transfer mode 37

server

syslog 256

service-module command 20

service-module, troubleshooting 271

session command 20

sessions 64, 200

setting daylight savings time 271

severity level, system messages 256

show backup command 258

show backup history command 260, 263

show backup server command 263

show ccn applicable 53

show ccn application command 58, 73, 196

show ccn call application command 245

show ccn call route command 247

show ccn scripts command 196

show ccn subsystem sip command 35

show ccn trigger command 64, 67, 69, 71, 73, 201

show clock detail command 214

show group detail groupname command 105

show groups command 105

show hosts command 204

show interface ide 0 command 256

show ip route command 206

show logs command 274

show ntp configuration command 208, 210

show ntp status command 208, 210

show user detail username command 98

show users command 98

show voicemail command 115

SIP proxy server 34

hostname 34

ports 34

SIP triggers 64

deleting 69

SKUs 10, 11, 12

spare network modules 8

speed of internal line 272

spoken name

distribution list 122

enabling 220, 222

LRU cache 239

network location 226, 234

recording 228

remote user 228

vCard 236

Startup configuration 265

storage extension 81

storage hours 10, 11, 12

superuser privilege 108

synchronizing databases 98

syslog server 256

system access using IP network 8

system capacities 10, 11, 12

system limits

factory set 10

system log files 8

system messages

console display 256

severity 256

system reports 8, 270

system-wide

default values 77

system-wide parameters

configuring 77

T

Table

Table 4 Configuration Task Sequence 22

TCP port 34

telephone number

auto attendant 57

triggers 24, 64, 67, 200

telephone numbers

auto attendant 57

GMS 55

voice mail 52

telephones supported for voice mail 114

telnet command 20

Telnet session 20

terminating a call 249

terminating VoiceView session 190, 194

TFTP configuration 267

time zone

configuring 214

timeout 24, 67, 200

total storage hours 10, 11, 12

transfer mode

attended 37

blind bye-also 37

blind refer 37

semi-attended 37

trigger

maximum sessions 24, 67

triggers

auto attendant 64, 66

configuring multiple 200

deleting 69, 71, 73

maximum number 10, 200

sessions 64, 200

telephone number 24, 64, 67, 200

timeout 24, 67, 200

voice mail 64, 66

troubleshooting

access to GUI 270

copying log files 272

IP address 271

IP unnumbered 271

IP, default-gateway 271

log files 270

lost data 272

MWI lights 273

OIR 272

opening a session 271

pinging internal address 271

rebooting network module 270, 271

rebooting router 270, 271

saving data 272

service-module status 271

speed of terminal line 272

unknown caller 273

user password 270

user PIN 270

users and groups 270

voice mail 273

TUI

recording a greeting 61

tutorial command 115

U

UDP port 34

unknown caller

troubleshooting 273

unlocking a mailbox 119

usage

Flash memory 256

user IDs

characters allowed 98, 100, 102

user password, troubleshooting 270

user PIN, troubleshooting 270

username command

config mode 98

EXEC mode 98

users

adding 98

modifying 98

number supported 98

V

vCard

disable 237

spoken name 236

ViewPrivateList privilege 108

voice mail

configuring 52

conflicting extensions 77

networking 13

telephone numbers 52

telephones supported 114

troubleshooting 273

voice mail loop 77

voice mailbox unlock command 119

Voice Profile for Internet Mail protocol 217

voicemail

maximum users 52

voicemail callerid command 79

voicemail capacity time command 78

voicemail conversation caller recording-prompt 79

voicemail default command 79

voicemail mailbox command 114

voicemail mailbox mask 78

voicemail mailbox-selection command 79

voicemail message expiry command 78

voicemail operator telephone command 79

voicemail recording time command 79

VoiceView

terminating a session 190, 194

VPIM 217

W

wav file 61

wear

Flash memory 256

Z

zerooutnumber command 115