Contents
- Cisco Collaboration Systems Release 11.0(1)
- Tested Functionality
- Feature Testing
- Upgrade Paths
- New and Changed Features
- System Requirements
- End-of-Sale Components
- Deployment Considerations
- Latest Software Upgrades and Licenses
- Component Versions
- Related Documentation
- System Documentation
- Managed Services Documentation
- Product Documentation
- Limitations and Restrictions
- Important Notes
- Unnecessary IP Address Change Detection in Intercluster Calls
- Unified Communications Manager Alerts Under Load Traffic
- Midcall DTMF Features Failing over SIP Mobility Calls
- Intermittent SIP Trunk Call Failures
- Ad Hoc Conductor Conference Fails
- Unable to Update Device Profiles Through BAT
- Failed Cluster after Unexpected Slave Reboot
- IM and Presence Service Database Replication Time over WAN
- High Availability Support for Out-of-Band DTMF Interworking
- Intermittent Calls to Destination Fail Through TLS Trunk
- Active Control in Multistream Mode
- Support for Variable Length Check Pointing in VoIP-HA
- Limiting Media to IPv4-only on Dual Stack Unity Connection
- Secure SIP Trunk Security Profile Considerations
- Call Preservation Not Supported on Cisco VCS in Mobile and Remote Access Deployment
- Show Connection Status Not Updated After Unified Communications Manager Failover for Jabber in Mobile and Remote Access Deployment
- Open Caveats
- Troubleshooting
- Documentation Changes
- Documentation and Service Requests
First Published: June 24, 2015
Last Updated: March 03, 2016
Cisco Collaboration Systems Release 11.0(1)
As part of its standard methodology Cisco Systems performs system-wide testing of Cisco Collaboration products to supplement the product-level testing performed on each Collaboration product.
Note
Not all Collaboration System product release versions may be available at the same time. For latest product version availability, see individual product support pages at, Support and Downloads.A major deliverable of the Cisco Collaboration Systems Release is a recommendation of compatible software releases that have been verified by the testing teams. The recommendations are not exclusive and are in addition to interoperability recommendations for each of the individual application or product.
For information about component software releases for Cisco Collaboration Systems Release 11.0(1), see System Requirements. Software compatibility data for this release is available from the Cisco Collaboration Systems Compatibility Matrix.
Note
Software compatibility data for all Cisco Collaboration Systems releases before 10.5(1) is available from the Cisco Collaboration Systems Compatibility Tool.
This document focuses on the collaboration components of Cisco Collaboration Systems testing. Information about contact center components that were tested for Cisco Collaboration Systems is available at: http://cisco.com/go/unified-techinfo.
This document provides release notes for the testing conducted on systems including the following types of components:
Call Control components, such as Cisco Unified Communications Manager, Cisco Unified Communications Manager IM and Presence Service, Cisco Business Edition, and Cisco Unified Communications Manager Express.
Contact Center components, such as Cisco MediaSense.
- Conferencing components, such as Cisco TelePresence Management Suite, Cisco TelePresence Management Suite Provisioning Extension, Cisco TelePresence Management Suite Extension for Microsoft Exchange, Cisco Collaboration Meeting Rooms (CMR) Cloud, Cisco TelePresence Server, Cisco TelePresence Conductor, and Cisco TelePresence MCU series.
Enterprise Edge components, such as Cisco TelePresence Video Communication Server, Cisco Expressway Series, and Cisco Unified Border Element.
Server Applications, such as Cisco Emergency Responder, and Cisco Unified Attendant Consoles.
Cloud Applications, such as Cisco WebEx Meetings Server, and Cisco WebEx Meeting Center.
Voicemail and Messaging components, such as Cisco Unity Connection, and Cisco Unity Express.
Endpoint components, such as Cisco IP Phone Series, Cisco TelePresence IX5000, Cisco DX Series, Cisco TelePresence System EX Series, Cisco TelePresence Integrator C Series, Cisco TelePresence MX Series, Cisco TelePresence SX Series, and Cisco Jabber.
Service Management components, such as Cisco Prime License Manager and Cisco Prime Collaboration.
Communication Gateway components, such as Cisco Integrated Services Routers (ISR).
Tested Functionality
Feature Testing
The system-wide testing of collaboration functionality for Cisco Collaboration Systems Release 11.0(1) included the following features.
Support for new Cisco TelePresence Server on Multiparty Media 410V hardware platform
Support for MRA with the DX Series (10.2(4.99))
Support for H.265, and Opus over MRA
Cloud Extension Calendar Service
BE6000
CA-Signed Multi-Server Subject Alternate Name
High Availability for CUBE ISR and ASR
On Premise Multistreaming
On Premise support for Opus and H.265 Codecs
Enterprise Groups for Unified CM IM and Presence Roster
Single Deployment Model for On-Premise Conferencing
ISR 4451-X gateway for PSTN, and Media Resources
IPv6 SIP Line and Trunks
Cisco Emergency Responder
AXL New 11.0 Schema
Upgrade Paths
The system-wide functionality testing of Collaboration products for Cisco Collaboration Systems Release 11.0(1) included the following upgrade path.
Single stage upgrade of collaboration components from Cisco Collaboration Systems Release 10.6(1) to Cisco Collaboration Systems Release 11.0(1). For a list of the base Cisco Collaboration Systems Release 10.6(1) versions, see the Cisco Collaboration Systems Compatibility Matrix.
New and Changed Features
For details about what is new for Cisco Collaboration Systems Release 11.0(1) and 11.1, see the Solution Overview.
For details about new and changed product features, access individual product release notes from Product Documentation.
System Requirements
This section provides information about system requirements for Cisco Collaboration Systems Release 11.0(1).
End-of-Sale Components
The following components have reached end-of-sale (EOS) status but are still supported. Because they may be present in existing customer deployments, they remained installed in the test bed sites for this Cisco Collaboration Systems release.
Cisco Unified IP Phone 8941, End-of-Sale and End-of-Life Announcement
The EOS date is the last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale. Another process, the end-of-life (EOL) cycle, guides the final business operations associated with the product.
The EOL process consists of a series of technical and business milestones and activities that, when completed, make a product obsolete. After a product becomes obsolete, it is not sold, manufactured, improved, repaired, maintained, or supported.
For information about recommended replacements and a comprehensive list of announcements, see Products & Services End-of-Sale and End-of-Life Products.
For information about specific products, go to Product/Technology Support. Then click End-of-Sale and End-of-Life and select products or technologies from the lists to the right.
Go to End-of-Life Policy for more information about the EOL policy.
Deployment Considerations
This section lists deployment considerations for Cisco Collaboration Systems Release 11.0(1). Cisco Collaboration Systems validation does not test every rebuild. Therefore, more regression testing in a customer or Cisco-specific certification lab is recommended before deployment.
When deploying Cisco Collaboration Systems in a customer environment, consider the following.
At the minimum, customers should deploy the software release recommended in:
Cisco Collaboration Systems Compatibility Matrix
Note
For compatibility information before Collaboration Systems Release 10.5, refer to the Compatibility Tool: http://tools.cisco.com/ITDIT/vtgsca.
For other software components, customers should use the most current rebuild of a maintenance release. For IOS, information about the latest releases, including deferral advisories, is available at:
If the recommended release has been deferred to a subsequent release, customers should use the subsequent release.
Before deploying a release, examine the open caveats in the chosen release to determine if any affect your implementation. Open caveats can be viewed through the Bug Search tool, located at:
Deploy the chosen release in a lab environment that uses the same product components as the customer's product components before moving to a production environment.
Latest Software Upgrades and Licenses
The following are links to the latest software upgrades for Cisco Collaboration Systems Release 11.0(1) components.
To launch the Product Upgrade Tool, go to:
http://tools.cisco.com/gct/Upgrade/jsp/index.jsp
To download the latest software for all other components, go to:
Component Versions
For current Cisco Collaboration Systems Release 11.0(1) compatible component versions, refer to the Cisco Collaboration Systems Compatibility Matrix.
Note
For compatibility information before Collaboration Systems Release 10.5, refer to the Compatibility Tool: http://tools.cisco.com/ITDIT/vtgsca.
Note
Product-specific compatibility documents provide complete compatibility information between components.
Note
Not all Collaboration System product release versions may be available at the same time. For latest product version availability, see individual product support pages at, Support and Downloads.
Note
You can set up a virtualized environment by running collaboration applications on a virtual machine on a Unified Computing System (UCS). For more details, including UCS hardware information and third-party requirements, see:
www.cisco.com/go/uc-virtualized
Note
Cisco Hosted Collaboration Solution (Cisco HCS) is a hosted solution that includes various Cisco Collaboration Systems release components. For more information about Cisco HCS, see: Cisco Hosted Collaboration Solution and Cisco HCS Product Support.Related Documentation
System Documentation
For high-level information about the Cisco Collaboration Systems, see Cisco Collaboration Systems documentation at http://www.cisco.com/go/unified-techinfo.
For more information about specific hardware recommendations or bills of material for each product, see System Requirements.
Product Documentation
The following table provides links to product documentation for the major Collaboration Systems Release 11.0(1) components. The table provides links to:
Product Release Notes.
Product Support pages, from which you can access technical documentation such as design, installation, configuration, and troubleshooting guides.
Product Information pages, from which you can access marketing material such as product data sheets.
Note
For details about component versions, see Component Versions.
Table 1 Related Documentation Links Call Control
Cisco Unified Communications Manager IM & Presence Service
Cisco Business Edition 6000H, 6000M
Cisco Business Edition 6000S
Cisco Business Edition 7000H, 7000M
Cisco Unified Survivable Remote Site Telephony
Contact Center
Cisco MediaSense
Conferencing
Cisco TelePresence Management Suite
Cisco TelePresence Management Suite Provisioning Extension
Cisco TelePresence Management Suite Extension for Microsoft Exchange
Cisco TelePresence Server on Virtual Machine
Cisco TelePresence Server on Multiparty Media 820
Cisco TelePresence Conductor
Cisco TelePresence MCU 5300 Series
Cisco Collaboration Meeting Rooms (CMR) Cloud
Cisco Collaboration Meeting Rooms (CMR) Hybrid
Enterprise Edge
Cisco TelePresence Video Communication Server
Cisco Expressway Series
Server Applications
Cisco Unified Attendant Console Advanced
Cloud Applications
Cisco WebEx Meetings Server
Cisco WebEx Meeting Center
Voicemail and Messaging
Cisco Unity Express
Endpoints
Cisco DX70
Cisco DX80
Cisco DX650
Cisco TelePresence System EX Series
Cisco TelePresence System 500-32
Cisco TelePresence System 500-37
Cisco TelePresence IX5000
Cisco TelePresence MX Series
Cisco TelePresence SX Series
Cisco TelePresence System 1100
Cisco TelePresence Integrator C Series
Cisco TelePresence Precision 60 Camera
Cisco IP Phone 7800 Series
Cisco IP Phone 8800 Series
Cisco Jabber for Android
Cisco Jabber iPhone and iPad
Cisco Jabber for Mac
Cisco Jabber for Windows
Service Management
Cisco Prime Collaboration (Deployment)
Cisco Prime License Manager
Communication Gateways
Cisco 3900 Series Integrated Services Routers
Cisco 4000 Series Integrated Services Routers
Cisco Services-Ready 910 Service Module
Limitations and Restrictions
If you are a Cisco partner or a registered cisco.com user with a Cisco service contract, you can use the Bug Search to find caveats of any severity for any release. Access the Bug Search at: https://tools.cisco.com/bugsearch/.
Cisco offers a Cisco Notification Service that allows you to set up one or more profiles that enable you to receive email notification of new Field Notices, Product Alerts, or End of Sale information for the products that you select. The Product Alert Tool is available at: http://www.cisco.com/cisco/support/notifications.html.
Note
Not all caveats documented in this section are applicable to the Collaboration system environment or deployment scenarios. They have been included for information purposes only.
Important Notes
This section includes important notes related to the testing of Cisco Collaboration Systems Release 11.0(1) and includes the following issues:
Unnecessary IP Address Change Detection in Intercluster Calls
After session expiry, unnecessary IP port change detection results in an extra re-Invite.
To avoid this issue, set the same address preference in both Unified Communications Managers. For more information see, CSCuw84283.
Unified Communications Manager Alerts Under Load Traffic
Under load traffic, one of the subscriber nodes may raise the DBReplicationFailure (3) or High CPU ccm process coredump alerts.
If this occurs, you need to restart the DB service or the server. For more information see, CSCux67076.
Midcall DTMF Features Failing over SIP Mobility Calls
Midcall DTMF features for mobility calls such as, Enterprise Feature Access, Single Number Reach, or Dial-via-Office Reverse can potentially fail over SIP trunks, when the DTMF Signaling Method on the SIP trunk is set to No Preference or RFC 2833.
To avoid this issue, set the DTMF Signaling Method to OOB and RFC 2833. For more information see, CSCuu34247.
Intermittent SIP Trunk Call Failures
You may see intermittent call failures in SIP trunk calls because of midcall SIP Invite timeouts. For more information see, CSCuw43942.
Ad Hoc Conductor Conference Fails
When an SCCP endpoint joins a Conductor ad hoc conference and video parameters do not match, junk characters display for H.264 video codecs in SDP and the conference fails. For more information see, CSCuw35989.
Unable to Update Device Profiles Through BAT
If using Unified Communications Manager 11.0(1.10000.10), you cannot use BAT to update your device profiles. For more information see, CSCux06538.
Failed Cluster after Unexpected Slave Reboot
The two blades in a Cisco TelePresence Server on Multiparty Media 820 cluster may fail to establish a cluster when one of the blades is rebooted. Rebooting both units simultaneously restores the clustering connection. For more see, CSCuv12544.
IM and Presence Service Database Replication Time over WAN
To improve database replication time on a WAN deployment with large number of users, optimize privacy update flow. For more information, see CSCus05697.
High Availability Support for Out-of-Band DTMF Interworking
DTMF does not work during and after failover for any call established through CUBE with:Once failover happens, for DTMF to work, call again.
For more information, see CSCus57502.
Intermittent Calls to Destination Fail Through TLS Trunk
Calls fail intermittently when two TLS trunks are configured with same destination IP and port number. To work around this issue, configure two TLS trunks with same destination IP and different port number. Or configure two TLS trunks with different destination IP but same port number. For more information, see CSCus63305.
Active Control in Multistream Mode
When endpoints operate in multistream mode and receive messages through Active Control, conference messages are not displayed on-screen. To work around this issue, have endpoints run in transcoded mode. For more information, see CSCut47719.
Support for Variable Length Check Pointing in VoIP-HA
Calls are not preserved during failover when video-enabled endpoints registered to Unified CM make calls to PSTN through SIP-Early Offer trunks through CUBE in HA mode. However, calls made through SIP-Delayed Offer trunks through CUBE work for PSTN calls. Then call again after failover. For more information, see CSCtz25787.
Limiting Media to IPv4-only on Dual Stack Unity Connection
Calls from dual stack phones to dual stack Unity Connection deployments use IPv6 media even when the Unified Communications Manager SCCP port's configuration is set to IPv4 only in the Common Device Configuration. To limit media to IPv4, disable IPv6 globally in Cisco Unity Connection Administration (navigate to System Settings >General Configuration >IP Addressing and select IPv4), or use a SIP integration with Unified Communications Manager. For more information, see: CSCus77286.
Secure SIP Trunk Security Profile Considerations
For a Cisco Extension Mobility Cross Cluster (EMCC) solution, a Secure SIP Trunk profile cannot be configured on the special EMCC SIP Trunk. This means that Transport Layer Security (TLS) will not be used to encrypt signaling for any calls that are initiated by the Home cluster to a Visiting cluster Local Route Group or PSTN gateway. For more information, see CSCtw76154
Call Preservation Not Supported on Cisco VCS in Mobile and Remote Access Deployment
Call preservation does not work when endpoints are registered through the Cisco VCS in a mobile and remote access deployment. If the endpoint loses connectivity to Unified Communications Manager during an active call, the endpoint may not "be aware" that its connection to Unified Communications Manager has gone down, and it does not correctly display that it has entered call preservation mode. For more information, see CSCul67670.
Show Connection Status Not Updated After Unified Communications Manager Failover for Jabber in Mobile and Remote Access Deployment
When Jabber is registered using mobile and remote access, the "Connection status" window shows connected address as the primary Unified Communications Manager, even after a Unified Communications Manager fail-over has happened and the client is actually registered to the secondary Unified Communications Manager. For more information, see CSCuo89949.
Open Caveats
The following table lists known caveats, grouped by severity, related to Cisco Collaboration Systems Release 11.0(1) testing. It also includes caveats from previous releases, which were not resolved at the time this document was written.
Click the linked caveat number in the Identifier column to access more caveats details in the Bug Search Tool.
For information about a defect not listed in the table, go to Bug Search Tool.
Table 2 Open Caveats MM820 may fail to cluster after an unexpected slave reboot
TMS does not use IPV4 address for webex when IPV6 connectivity is down
One way audio & video issue on SX20[Edge] endpoint
DB replication on WAN deployments takes a long time to complete
selinux blocking the logging in of remote account
AXL authenticate with CUCM fails due to database long transaction
TMS needs to calculate # of ports used in realtime conf scenario.
VCS tearing down b2b conference after ~10 second
8945 stream statistics shows "0" for encrypted during secure call
AD group search failed for jabber android
CUSP 9.0 Installation on UCS-B - Timeout for Initial configuration
Security status not sent to all phones when endpoint drops from chained
TC end points do not show lock icon on the display
Presentation channel encryption status is "ON" before BFCP share starts
Jabber windows Video freezes when Call hold on 9971 via trunked CME
TE 4.1.3 does not seem to change the session interval on 422 Server resp
Troubleshooting
Documentation Changes
Table 3 Cisco Collaboration Systems Release 11.0(1) Documentation Changes Document
Date
Change
Cisco Collaboration Systems Release Compatibility Matrix
Mar 18, 2016
Cloud Applications section name changed to Cloud and Hybrid Services.
Added Cisco Spark, Cisco Spark Hybrid Services, Cisco Directory Connector, Cisco Expressway Series to the Cloud and Hybrid Services section.
Moved Cisco WebEx Meeting Center for CMR Cloud and CMR Hybrid from Conferencing to Cloud and Hybrid Services section.
Updated recommended product version of Cisco Expressway Series from X8.7 to X8.7.1.
Collaboration Test Bed for Collaboration Systems Release 11.0(1)
March 18, 2016
Updated test bed description and topology to include details about Cisco Spark Hybrid Services.
Cisco Collaboration Systems Release Compatibility Matrix
Mar 3, 2016
Updated recommended product version of Cisco Prime Collaboration (Assurance) from 11.0 to 11.1.
Cisco Collaboration Systems Release Compatibility Matrix
Feb 18, 2016
Updated recommended product versions for:
Collaboration System Release Notes for Cisco Collaboration Systems Release 11.0(1)
Feb 8, 2016
Correction in Feature Testing topic:
Collaboration Test Bed for Collaboration Systems Release 11.0(1) Test Bed Topology
Feb 8, 2016
Correction in Topology: added two 3945 in SFO.
Cisco Collaboration Systems Release Compatibility Matrix
January 22, 2016
Updated recommended product versions for:
Cisco Unified Communications Manager from 11.0(1a) to 11.0(1a)SU1
Cisco TelePresence Management Suite from 15.0(1) to 15.1
Cisco TelePresence Management Suite Provisioning Extension from 1.5 to 1.6
Cisco TelePresence Management Suite Extension for Microsoft Exchange from 5.0 to 5.1
Cisco TelePresence Server, Cisco TelePresence Server on Virtual Machine, Cisco TelePresence Server on Multiparty Media 820, and Cisco Multiparty Media 400v 4.2 to 4.2MR1
Cisco TelePresence Content Server from 6.2(1) to 7.0
Cisco TelePresence Conductor from XC4.0 to XC4.1
Cisco Expressway Series from X8.6 to X8.7
Cisco Unified Border Element
Cisco DX70, Cisco DX80, Cisco DX650 from 10.2(4.99) to 10.2(5)
Cisco TelePresence IX5000 from 8.0.6(7R) to 8.1
Cisco TelePresence MX and SX Series from TC 7.3 to CE 8.0
Cisco IP Phone 7800 Series 10.3(1) to 11.0
Cisco IP Phone 8841, 8851, 8861, 8811 from to 10.3(1) to 11.0
Cisco IP Phone 8845, 8865 from 10.3(2) to 11.0
Cisco Jabber for Android, iOS, Mac from 11.1 to 11.5
Cisco Virtualization Experience Media Engine for SUSE Linux and VXME for Windows from 11.0(1) to 11.5
Cisco Jabber Software Development Kit from 10.6(7) to 11.0
Cisco 2900 and 3900 Series Integrated Services Routers from 15.5(3)M to 15.5(3)M1
Cisco 4300 and 4400 Series Integrated Services Routers to IOS-XE 3.16.1S
Operating System for Collaboration from VMWare ESXi 5.5 to VMWare ESXi 6.0
Collaboration System Release Notes for Cisco Collaboration Systems Release 11.0(1)
January 22, 2016
Added new important notes based on: CSCuw84283, CSCux67076, CSCuu34247, CSCuw43942, CSCuw35989, and CSCux06538.
Removed fixed and terminated caveats: CSCuu39087, CSCuv04851, CSCuv25900, and CSCuv58938.
System Release Notes for Contact Center: Cisco Collaboration Systems Release 11.0(1)
January 22, 2016
Removed important note for fixed caveat: CSCuo53568.
Added important note for CSCuw40772.
Removed caveat: CSCuv91316.
Collaboration Test Bed for Collaboration Systems Release 11.0(1) Test Bed Topology
January 22, 2016
Minor updates.
Cisco Collaboration Systems Release Compatibility Matrix
October 7, 2015
Updated CSR 11.0 product versions for:
Cisco WebEx Meeting Center for Cisco Collaboration Meeting Rooms (CMR) Cloud
Cisco WebEx Meeting Center for Cisco Collaboration Meeting Rooms (CMR) Hybrid
Cisco WebEx Meeting Center
Cisco TelePresence IX5000
Cisco Jabber for Android
Cisco Jabber for iPad and iPhone
Cisco Jabber for Mac
Cisco Jabber for Windows
Cisco Prime Collaboration (Assurance)
Cisco Unified SIP Proxy
Cisco Collaboration Systems Release Compatibility Matrix
September 10, 2015
Updated CSR 11.0 product versions for:
Cisco Business Edition
Cisco Unified Communications Manager Express
Cisco Unified Survivable Remote Site Telephony
Contact Center products
Cisco TelePresence Management Suite Provisioning Extension
Cisco TelePresence Server
Cisco TelePresence Server on Virtual Machine
Cisco TelePresence Server on Multiparty Media 820
Cisco Multiparty Media 400v
Cisco TelePresence Conductor
Cisco Unified Border Element
Cisco Unified Attendant Console Advanced
Cisco DX Series
Cisco TelePresence IX5000
Cisco Unified SIP Proxy
Cisco ASR 1000 Series Aggregation Services Routers
Cisco 2900 and 3900 Series Integrated Services Routers
Cisco 4300 and 4400 Series Integrated Services Routers
Collaboration System Release Notes for Cisco Collaboration Systems Release 11.0(1)
September 10, 2015
Collaboration System Release Notes for Cisco Collaboration Systems Release 11.0(1)
September 10, 2015
Added new important note for CSCuv12544.
Collaboration System Release Notes for Cisco Collaboration Systems Release 11.0(1)
September 10, 2015
Added new open, severity 1-3 caveats:Removed fixed and terminated caveats
Cisco Collaboration Systems Release Compatibility Matrix
August 12, 2015
Updated some CSR 11.0 product versions
Collaboration System Release Notes for Cisco Collaboration Systems Release 11.0(1)
August 12, 2015
Added new tested feature:
Collaboration System Release Notes for Cisco Collaboration Systems Release 11.0(1)
August 12, 2015
Updated open, severity 1-3 caveats.
Removed fixed and terminated caveats.
Documentation and Service Requests
For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html
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