• Skip to content
  • Skip to search
  • Skip to footer
  • Cisco.com Worldwide
  • Products and Services
  • Solutions
  • Support
  • Learn
  • Explore Cisco
  • How to Buy
  • Partners Home
  • Partner Program
  • Support
  • Tools
  • Find a Cisco Partner
  • Meet our Partners
  • Become a Cisco Partner
  • Support
  • Product Support
  • Contact Center
  • Cisco Unified Contact Center Enterprise
  • Configuration Guides

Security Guide for Cisco Unified ICM/Contact Center Enterprise, Release 12.5(1) and 12.5(2)

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Find Matches in This Book
Log in to Save Content
Available Languages
Download Options

Book Title

Security Guide for Cisco Unified ICM/Contact Center Enterprise, Release 12.5(1) and 12.5(2)

  • PDF - Complete Book (3.59 MB)

    View with Adobe Reader on a variety of devices

Results

Updated:
March 5, 2020

Book Table of Contents

  • Preface
  • Your Security Strategy and Unified CCE
  • Encryption Support
  • IPsec and NAT Support
  • Unified Contact Center Security Wizard
  • IPsec with Network Isolation Utility
  • Window Server Firewall Configuration
  • SQL Server Hardening
  • Certificate Management for Secured Connections
  • Auditing
  • General Antivirus Guidelines
  • Remote Administration
  • Other Security Considerations
  • Windows Security Hardening

Notes

Was this Document Helpful?

FeedbackFeedback

Contact Cisco

  • Open a Support Caselogin required
  • (Requires a Cisco Service Contract)

This Document Applies to These Products

  • Unified Contact Center Enterprise 12.5(1)
  • Unified Contact Center Enterprise 12.5(2)