Cisco UC-One

Cisco Headset 520 Series

The Cisco Headset 520 Series can connect to Cisco UC-One through any USB connection.

The following tables contain information on the minimum device and headset firmware versions that support the Cisco Headset 520 Series.

Table 1. Minimum Headset Firmware

Headset Model

Minimum Firmware

Cisco Headset 520 Series

Headset Firmware 2.0(1) or later
Table 2. Compatible Devices and Soft Clients

Model

Minimum Firmware

Recommended Firmware

Connection

Cisco UC-One

UC-One version 22.9 or later

UC-One version 22.9 or later

USB

The following table lists the available headset features on Cisco UC-One.

Table 3. Cisco Headset 520 Series Features

Feature

USB

Answer and end calls

Yes

Hold/resume calls

Yes

Mute/unmute calls

Yes

Volume control

Yes

Adjust sidetone

No

Adjust microphone gain

No

Adjust equalizer

No

Reset settings

No

Headset upgrades

No

Cisco Headset 530 Series

The Cisco Headset 530 Series can connect to Cisco UC-One through any USB connection.

The following tables contain information on the minimum device and headset firmware versions that support the Cisco Headset 530 Series.

Table 4. Minimum Headset Firmware

Headset Model

Minimum Firmware

Cisco Headset 530 Series

Headset Firmware 2.0(1) or later
Table 5. Compatible Devices and Soft Clients

Model

Minimum Firmware

Recommended Firmware

Connection

Cisco UC-One

UC-One version 22.9 or later

UC-One version 22.9 or later

USB

The following table lists the available headset features on Cisco UC-One.

Table 6. Cisco Headset 530 Series Features

Feature

USB

Answer and end calls

Yes

Hold/resume calls

Yes

Mute/unmute calls

Yes

Volume control

Yes

Adjust sidetone

No

Adjust microphone gain

No

Adjust equalizer

No

Reset settings

No

Headset upgrades

No

Cisco Headset 560 Series

The Cisco Headset 560 Series can connect to Cisco UC-One through any USB connection.

The following tables contain information on the minimum device and headset firmware versions that support the Cisco Headset 560 Series.

Table 7. Minimum Headset Firmware

Headset Model

Minimum Firmware

Cisco Headset 560 Series

Headset Firmware 2.1(1) or later
Table 8. Compatible Devices and Soft Clients

Model

Minimum Firmware

Recommended Firmware

Connection

Cisco UC-One

UC-One version 22.9 or later

UC-One version 22.9 or later

USB

The following table lists the available headset features on Cisco UC-One.

Table 9. Cisco Headset 560 Series Features

Feature

USB

Answer and end calls

Yes

Hold/resume calls

Yes

Mute/unmute calls

Yes

Volume control

Yes

Adjust sidetone

No

Adjust microphone gain

No

Adjust equalizer

No

Reset settings

No

Headset upgrades

No

Cisco Headset 730

The Cisco Headset 730 can connect to Cisco UC-One through a USB or Bluetooth connection.

The following tables contain information on the minimum device and headset firmware versions that support the Cisco Headset 730.

Table 10. Minimum Headset Firmware

Headset Model

Minimum Firmware

Cisco Headset 730

Cisco Headset 730 firmware version 1-6-0-150 or later

Cisco Headset USB HD Adapter

USB HD Adapter firmware version 1-3-12 or later

Cisco Headset USB-C Adapter

USB-C Adapter firmware version 1-0-1-25 or later

Table 11. Compatible Devices and Soft Clients

Model

Minimum Firmware

Recommended Firmware

Connection

Cisco UC-One

UC-One version 22.9 or later

UC-One version 22.9 or later

USB

USB Adapters

Bluetooth

The following table lists the available headset features on Cisco UC-One.

Table 12. Cisco Headset 730 Features

Feature

USB

USB Adapters

Bluetooth

Answer and end calls

Yes

Yes

Yes

Mute/unmute calls

Yes

Yes

Yes

Volume control

Yes

Yes

Yes

Presence LED Light Sync

No

No

No

Adjust sidetone

No

No

No

Adjust microphone gain

No

No

No

Adjust equalizer

No

No

No

Adjust Active Noise Cancellation

No

No

No

Reset settings

No

No

No

Headset upgrades

No

No

No

USB Adapter upgrades

No

No

No

Bang & Olufsen Cisco 980

The Bang & Olufsen Cisco 980 can make basic calls through Cisco UC-One through a USB or Bluetooth connection. However, full headset support isn't available at this time.

The following tables contain information on the minimum device and headset firmware versions that support the B&O Cisco 980.

Table 13. Minimum Headset Firmware

Headset Model

Minimum Firmware

Bang & Olufsen Cisco 980

B&O Cisco 980 firmware version 3.1.66 or later

Cisco Headset USB HD Adapter

USB HD Adapter firmware version 1-3-20

Cisco Headset USB-C Adapter

USB-C Adapter firmware version 1-0-1-25 or later

Table 14. Compatible Devices and Soft Clients

Model

Minimum Firmware

Recommended Firmware

Connection

Cisco UC-One

UC-One version 22.9 or later

UC-One version 22.9 or later

USB

USB Adapters

Bluetooth

The following table lists the available headset features on Cisco UC-One.

Table 15. B&O Cisco 980 Features

Feature

USB

USB Adapters

Bluetooth

Answer calls

No

No

No

Mute/unmute calls

No

No

No

Volume control

No

No

No

Adjust sidetone

No

No

No

Adjust microphone gain

No

No

No

Adjust equalizer

No

No

No

Adjust Active Noise Cancellation

No

No

No

Reset settings

No

No

No

Headset upgrades

No

No

No

USB Adapter upgrades

No

No

No