Cisco Headset 320 Series
The Cisco Headset 320 Series can connect to Cisco Desk Series devices through the USB port.
The following tables contain information on the minimum device and headset firmware versions that support the Cisco Headset 320 Series.
Headset Model |
Minimum Firmware |
---|---|
Cisco Headset 320 Series |
320 Series firmware 1-1-0001-9 or later |
Device |
Minimum Required Firmware |
Connection |
---|---|---|
Cisco Desk Series - UCM Calling |
CE 9.8 or later |
USB |
Cisco Desk Series - Webex Calling |
Latest Room OS |
USB |
The following table lists the available headset features on the Cisco Desk Series.
Feature |
USB |
---|---|
Answer and end calls |
Yes |
Hold/resume calls |
No |
Mute/unmute calls |
Yes |
Volume control |
Yes |
Adjust sidetone |
No |
Adjust microphone gain |
No |
Adjust equalizer |
No |
Reset settings |
No |
Headset upgrades |
No |
The following table lists the available headset serviceability features on Cisco Unified Communications Manager through the Cisco Desk Series.
Feature |
Minimum Firmware |
Availability |
---|---|---|
Remote Firmware Upgrade |
N/A |
No |
Remote Configuration |
N/A |
No |
Log Collection |
N/A |
No |
Inventory |
N/A |
No |
Headset Metrics |
N/A |
No |
The following table lists the available headset serviceability features on Control Hub through the Cisco Desk Series.
Feature |
Availability |
---|---|
Remote Firmware Upgrade |
No |
Log Collection |
Yes |
Inventory |
Yes |
Headset Metrics |
No |