Cisco Headset 320 Series
The Cisco Headset 320 Series can connect to the Webex App through any USB connection.
The following tables contain information on the minimum Webex App and headset firmware versions that support the Cisco Headset 320 Series.
Headset Model |
Minimum Firmware |
---|---|
Cisco Headset 320 Series |
320 Series firmware 1-1-0002-6 or later |
Model |
Minimum Firmware |
Recommended Firmware |
Connection |
---|---|---|---|
Webex App for Windows |
Latest Webex App version |
Latest Webex App version |
USB |
Webex App for Mac |
Latest Webex App version |
Latest Webex App version |
USB |
Webex App Linux VDI |
Latest Webex App version |
Latest Webex App version |
USB |
The following table lists the available headset features on the Webex App.
Feature |
USB |
---|---|
Answer and end calls |
Yes |
Hold/resume calls |
Yes* |
Mute/unmute calls |
Yes |
Volume control |
Yes |
Webex button |
Yes** |
Adjust sidetone |
Yes |
Adjust microphone gain |
Yes |
Adjust equalizer |
Yes |
Reset settings |
Yes |
Headset upgrades |
Yes |
*—This feature is only available on Unified CM connected devices.
**—Webex button isn't available on the 320 Series for Microsoft Teams.
The following table lists the available Cisco Headset 320 Series serviceability features on Control Hub through the Webex App.
Feature |
Availability |
---|---|
Remote Firmware Upgrade |
Yes |
Log Collection |
Yes |
Inventory |
Yes |
Headset Metrics |
Yes |