Unified CME 12.1 Supported Firmware, Platforms, Memory and Voice Products
Available Languages
| About Cisco Unified Communications Manager Express (Unified CME) Revised: November 30, 2017 |
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| Phone Feature Support |
For information on phone feature support in Unified CME, see Phone Feature Support Guide. |
| Documentation |
|
| Cisco IOS Compatibility |
Other Cisco IOS software releases may inherit Unified CME 12.1. To get a list of Cisco IOS software releases that support Unified CME 12.1, go to Feature Navigator. |
| Downloads |
To download Unified CME software and phone firmware files, go to the Cisco Software Download site. |
| DDTS Information |
To find the latest Unified CME DDTS information, go to Bug Toolkit and search by product, for Cisco Unified Communications Manager Express (Unified CME). |
| Important Information about Configuring Cisco Unified IP Phone Support |
| · When configuring the load command:
o In Unified CME 7.0 and earlier versions, do not include the .sbin or .loads file suffix except for the Cisco ATA and Cisco Unified IP Phone 7905 and 7912.
o In Unified CME 7.0(1) and later versions, use the complete filename including the file suffix when you configure the load command for phone firmware versions later than version 8-2-2 for all phone types except 69xx, 89xx, and 99xx phones.
· When configuring the load command for IP phones such as the Cisco Unified IP Phone 7906G, 7911G, 7941G, 7941GE, 7961G, 7961GE, 7970G, and 7971G, configure only the filenames that are marked with an asterisk (*) in the table below.
· Only SCCP phones can be configured as agent phones for Unified CCX 5.0 in Unified CME 4.2 and later versions. The Cisco VG224 Analog Phone Gateway and analog and SIP phones are supported as usual in Unified CME, however, not as Unified CCX agent phones.
· When upgrading phone load version, first upgrade phone load 8.0.4 to 8.0.5 followed by phone load 8.0.5 to 8.1.1. Once your phone load version is upgraded to 8.1.1 you should upgrade it to version 8.1.2.
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| Cisco Unified IP Phone Support* |
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| Device Type |
SCCP Firmware Filename |
SIP Firmware Filename |
Comments |
| Cisco ATA-190 |
-- |
ATA190.1-2-1(004) |
|
| Cisco ATA-186 |
ATA030203SCCP051201A.zup |
-- |
|
| Cisco ATA-187 |
-- |
9.2.2 |
|
| Cisco ATA-188 |
ATA030203SCCP051201A.zup |
-- |
|
| Cisco VG350 |
15.2(1)T |
-- |
|
| Cisco VG202 |
15.2(1)T |
-- |
|
| Cisco VG204 |
15.2(1)T |
-- |
|
| Cisco VG224 |
-- |
-- |
|
| Cisco IP Communicator |
-- |
-- |
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| Cisco Unified IP Phone 3905 |
-- |
APP3905.9-2-1-0.zz |
|
| Cisco Unified IP Phone 3911/3951 |
-- |
BOOT3951.0-0-0-9.zz* |
|
| Cisco Unified IP Phone 6901/6911 |
APP6901SCCP.9-2-1-a.zz.sgn |
APP6901SIP.9-2-1-0.zz.sgn |
|
| Cisco Unified IP Phone 6921/6941/6961 |
BOOT69xx.0-0-0-14.zz.sgn |
BOOT69xx.0-0-0-14.zz.sgn |
|
| Cisco Unified IP Phone 6945 |
SCCP6945.9-2-1-0.bin1.sgn |
SIP6945.9-2-1-0.bin1.sgn |
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| Cisco Unified IP Phone 7811 |
|
kern2.78xx.11-7-1-17.sbn |
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| Cisco Unified IP Phone 7821 |
|
kern2.78xx.11-7-1-17.sbn |
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| Cisco Unified IP Phone 7841 |
|
kern2.78xx.11-7-1-17.sbn |
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| Cisco Unified IP Phone 7861 |
|
kern2.78xx.11-7-1-17.sbn |
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| Cisco Unified IP Phone 7902 |
CP7902080002SCCP060817A.sbin |
-- |
|
| Cisco Unified IP Phone 7905 |
CP7905080002SCCP07040A.sbin (signed CP7905080002SCCP070409A.zup ( unsigned ) |
-- CP7905080001SIP060412A.zup ( unsigned) |
|
| Cisco Unified IP Phone 7906 and 7911 |
SCCP11.9-2-1S.loads |
SIP11.9-2-1S.loads |
|
| Cisco Unified IP Phone 7910 |
P00405000700.sbn ( signed ) P00405000700.bin (unsigned ) |
-- |
|
| Cisco Unified IP Phone 7912 |
CP7912080004SCCP080108A.sbin |
CP7912080001SIP060412A.sbin |
|
| Cisco Unified IP Phone Expansion Module 7914 |
S00105000400.sbn |
-- |
|
| Cisco Unified IP Phone Expansion Module 7915 |
B015-1-0-4.sbn |
-- |
|
| Cisco Unified IP Phone Expansion Module 7916 |
B016-1-0-4.sbn |
-- |
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| Cisco Unified Wireless IP Phone 7920, 7921 and 7925 |
See software download site for latest firmware version. |
-- |
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| Cisco Unified Wireless IP Phone 7926 |
APPSS-1.4.1SR1.SBN |
-- |
|
| Cisco Unified IP Phone 7931 |
SCCP31.9-2-1S.loads |
-- |
|
| Cisco Unified IP Conference Station 7936 and 7937 |
See software download site for latest firmware version. |
-- |
|
| Cisco Unified IP Phone 7940 and 7960 |
P00308010200.bin |
P003-8-12-00.bin |
|
| Cisco Unified IP Phone 7941G and 7941G-GE |
SCCP41.9-2-1S.loads |
SIP41.9-2-1S.loads |
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| Cisco Unified IP Phone 7942G and 7962G |
SCCP42.9-2-1S.loads |
SIP42.9-2-1S.loads |
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| Cisco Unified IP Phone 7945G and 7965G |
SCCP45.9-2-1S.loads |
SIP45.9-2-1S.loads |
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| Cisco Unified IP Phone 7961G and 7961G-GE |
SCCP41.9-2-1S.loads |
SIP41.9-2-1S.loads |
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| SCCP70.9-2-1S.loads |
SIP70.9-2-1S.loads |
|
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| Cisco Unified IP Phone 7975G |
SCCP75.9-2-1S.loads |
SIP75.9-2-1S.loads |
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| Cisco Unified IP Phone 7985G |
See software download site for latest firmware version. |
-- |
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| Cisco Unified IP Phone 8811 |
-- |
boot1288xx.BE-01-007.sbn |
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| Cisco Unified IP Phone 8821 |
|
dtblob8821.HE-01-005.sbn |
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| Cisco Unified IP Phone 8831 |
-- |
kern8831.10-3-1SR3-5.sbn |
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| Cisco Unified IP Phone 8841 |
-- |
boot1288xx.BE-01-007.sbn |
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| Cisco Unified IP Phone 8845 |
|
fbi8845_65.BEV-01-006.sbn |
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| Cisco Unified IP Phone 8851 |
-- |
boot1288xx.BE-01-007.sbn |
|
| Cisco Unified IP Phone 8851NR |
-- |
boot1288xx.BE-01-007.sbn |
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| Cisco Unified IP Phone 8861 |
-- |
boot1288xx.BE-01-007.sbn |
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| Cisco Unified IP Phone 8865 |
|
fbi8845_65.BEV-01-006.sbn |
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| Cisco Unified IP Phone 8941/8945 |
BOOT894x.0-0-0-9.bin.sgn |
BOOT894x.0-0-0-9.bin.sgn |
|
| Cisco Unified IP Phone 8961 |
-- |
dkern8961.100609R2-9-2-2SR1-9.sebn |
|
| Cisco Unified IP Phone 9951 |
-- |
dkern9951.100609R2-9-2-2SR1-9.sebn |
|
| Cisco Unified IP Phone 9971 |
-- |
dkern9971.100609R2-9-2-2SR1-9.sebn |
|
| Cisco DX650 |
-- |
10.1(2.41) |
|
| KEM Module |
-- |
SIP9971.9-2-3-27.loads |
Sidecar for 99xx phone types |
| Cisco Unified Video Advantage |
Cisco Unified Video Advantage 1.0(2), 2.0 and higher supported with Cisco Unified IP Phone 7931, 794X, 796X, and 797X, and Cisco IP Communicator. |
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| * The firmware information provided in the table specifies the minimum recommended version supported for the release. Later verisons are also supported, unless otherwise specified. |
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| Supported Platforms and Memory Specifications: SCCP IP Phones* |
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| Cisco Platform |
Maximum Total IP Phones1 |
Maximum SCCP IP Phones |
Maximum Total Virtual Ports (dns) |
Recommended DRAM |
Recommended Flash Memory |
| Cisco ISR 4321 |
50 |
50 |
200 |
4 GB |
4 GB |
| Cisco ISR 4331 |
100 |
100 |
400 |
4 GB |
4 GB |
| Cisco ISR 4351 |
250 |
250 |
600 |
4 GB |
4 GB |
| Cisco ISR 4431 |
350 |
350 |
900 |
4 GB |
8 GB |
| Cisco ISR 4451 |
450 |
450 |
1200 |
4 GB |
8 GB |
| * These memory recommendations and maximum numbers of IP phones are for common Unified CME configurations only. Systems with large numbers of phones and complex configurations may not work on all platforms and can require additional memory or a higher performance platform. 1. Total number of connected IP phones cannot exceed Maximum Total listed including SCCP and SIP phones on the same router. |
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| Supported Platforms and Memory Specifications: SIP IP Phones* |
|||||
| Cisco Platform |
Maximum Total IP Phones1 |
Maximum SIP IP Phones |
Maximum Total Virtual Ports (dns) |
Recommended DRAM |
Recommended Flash Memory |
| Cisco ISR 4321 |
50 |
50 |
200 |
4 GB |
4 GB |
| Cisco ISR 4331 |
100 |
100 |
400 |
4 GB |
4 GB |
| Cisco ISR 4351 |
250 |
250 |
600 |
4 GB |
4 GB |
| Cisco ISR 4431 |
350 |
350 |
900 |
4 GB |
8 GB |
| Cisco ISR 4451 |
450 |
450 |
1200 |
4 GB |
8 GB |
| * These memory recommendations and maximum numbers of IP phones are for common Unified CME configurations only. Systems with large numbers of phones and complex configurations may not work on all platforms and can require additional memory or a higher performance platform. 1. Total number of connected IP phones cannot exceed Maximum Total listed including SCCP and SIP phones on the same router. |
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| Compatible Voice Products |
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| Product Name |
Version |
Comments |
| Cisco Customer Response Solutions (CRS) with Cisco Unified Contact Center Express (Unified CCX) |
--
|
Interoperability between Unified CME and Cisco CRS with Cisco Unified CCX is supported as of Cisco IOS Release 12.4(11)XW2. To determine supported product version combinations for Cisco Unified CCX and Unified CME, sorted by the Cisco Unified CCX version, see the Cisco Unified Contact Center Express SW and HW Compatibility Guide. |
| Cisco Unified Communications Manager |
-- |
See the Cisco Unified Communications Manager compatibility information. |
| Unified CME Telephony Service Provider (TSP) |
2.2.0.4 |
Compatible with Unified CME 7.0 using Cisco IOS Release 12.4(20)T1 or a later release. Provides support for Windows Vista. |
| Cisco Unity |
-- |
|
| Cisco Unity Express |
-- |
|
| Cisco BTS 10200 Softswitch |
3.2.(0)V04 |
Verified with H.323 trunking. |
| Cisco PGW 2200 |
9.4.1 |
Verified with SIP trunking. |
| Cisco VG224 |
Cisco IOS Release 12.4(9)T or 12.4(11)T |
Verified with SCCP analog ports. |
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