Generate Gateway Detail Reports
Only CAR administrators generate the Gateway Detail report. Use the Gateway Detail report to track issues with specific gateways.
This section describes how to generate, view, or mail detailed information about selected gateways.
The Gateway Detail window appears.
To display the list of gateways that you can include in the report, in the List of Gateways box perform one of the following tasks:
In the List of Gateways box, choose the gateways that you want to include in the report.
To move the chosen gateway to the list of Selected Gateways box, click the down arrow.
The gateway or gateways that you chose appear in the Selected Gateways box.
In the Select Call Types area, check the check boxes for the types of calls that you want to include in the report. The following table describes the call types.
In the Select QoS area, check the check boxes for the voice-quality categories that you want to include in the report. The parameters that are set in the following table provide the basis for all voice-quality categories.
Choose the date range for the period for which you want to see call information.
If you want the report in CSV format, choose CSV (comma separated value) in the Report Format area. Be aware that the CSV-format report is limited to 20,000 records. If you want the report in PDF format, choose PDF (portable document format) in the Report Format area. Be aware that the PDF-format report is limited to 5000 records.
Click the View Report button.
The report appears.
If you want to mail the report, click the Send Report button. To send the report, follow the procedure that is described in the Mail Reports.