Install Cisco Unified Communications Manager
Before you use the Cisco Analog Telephone Adapter with Cisco Unified Communications Manager 8.5, 8.6, 9.1, 10.5, or higher, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Note Besides Cisco Unified Communications Manager, the Cisco ATA 190 can also work with Cisco Unified Communications Manager Express and Cisco Unified Survivable Remote Site Telephony (SRST). Refer to the “Related Documentation” section for more information.
To download and install the Cisco Unified Communications Manager version, follow these steps:
Step 1 Go to the following URL:
Step 2 Click Download Software for this Product.
Step 3 Choose your Cisco Unified Communications Manager version.
Install Firmware Release
Note Install the QED file of the ATA 190 on Cisco Unified Communications Manager before you upgrade the firmware of the ATA 190.
Note For Cisco Unified Communications Manager versions prior to 10.x, a K3 plug-in is needed for successful installation of the K3 format QED and firmware.
The K3 plug-in is ciscocm.version3-keys.cop.sgn. Follow these steps to download the plug-in file:
1. Go to this URL: https://software.cisco.com/download/navigator.html?mdfid=268439621&flowid=77893
2. In the right column, choose your Cisco Unified Communications Manager version.
3. Choose Unified Communications Manager / CallManager / Cisco Unity Connection Utilities.
4. In the left panel, click Latest > COP-Files.
5. Find the ciscocm.version3-keys.cop.sgn file and download it.
For more information about the RSA Version-3 Key COP file, see this URL:
To download and install the ATA 190 firmware, follow these steps:
Step 1 Go to the following URL:
Step 2 Click the Downloads tab.
Step 3 Click Download Options.
Step 4 Choose 1.2.2 under the Latest Releases folder.
Step 5 To download the SIP firmware for the ATA 190, click the Download or Add to cart button and follow the prompts.
Note Add both the QED and the COP firmware files to the cart. When you are ready to download the file, click the Download Cart link.
Step 6 In Cisco Unified Communications Manager, navigate to this path: Cisco Unified OS Administration > Software Upgrades > Install/Upgrade.
Note Two source modes are supported: DVD/CD or Remote Filesystem. If you choose DVD/CD, place the disk in the local drive. If you choose Remote Filesystem, access a remote FTP server and upload the firmware to the server.
Step 7 Install QED and COP files by following the website instructions.
Step 8 After you install QED and COP files, a reboot of the Cisco Unified Communications Manager cluster is required: choose Settings > Version, then click Restart.
Note The reboot of the cluster is required so that Cisco Unified Communications Manager can recognize the Cisco ATA 190 device.
Step 9 Connect the Cisco ATA 190 with Cisco Unified Communications Manager and power cycle it. The device upgrades firmware from Cisco Unified Communications Manager.
Note Upgrading the firmware may take several minutes. Until the process is complete, DO NOT turn off the power nor press the hardware reset button.
Note New parameters (Mute Progress Tone, Enable Ring Options, and Fax Tone Detect Mode) were added to the QED file in release 1.2.2. For ATA 190 units that are already configured in Cisco Unified Communications Manager (UCM), save the change in the Cisco UCM Device window to make the new parameters take effect.