Review how to operate the endpoint diagnostic tool to troubleshoot roamin clients if you experience issues in connection, policy deployment, or general reporting.
Cisco's Endpoint Diagnostics Tool, referred to in Cisco support documentation by the abbreviation CEDT, is the standard way to troubleshoot a roaming client that isn't behaving as expected; connectivity failures, policy not applying, or the client not reporting into the dashboard. For more information, see How to use Endpoint Diagnostic Tool.