Cisco pxGrid Cloud Solution Guide

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Configure debug log level for Cisco pxGrid Cloud service

Updated: April 10, 2026

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Overview

Learn how to configure the debug log level for the pxcloud.log and hermes.log files in the Cisco pxGrid Cloud service using the Cisco ISE GUI.

Follow these steps to configure the level of detail in the pxcloud.log and hermes.log files.

Procedure

1.

In the Cisco ISE GUI, go to Operations > Troubleshoot > Debug Wizard > Debug Log Configuration.

2.

Click the pxGrid node.
3.

Select pxGrid Cloud.
4.

Choose one of these options from the Log Level drop-down list:

  • Trace

  • Debug

  • Info

  • Warn

  • Error

  • Fatal

Tip

hermes.log supports only the Debug, Info, Warn, and Error log levels. As a result, if you choose Trace, the log level is set as Debug for hermes.log. If you choose Fatal, the log level is set to Error for hermes.log.

The selected log level applies to both pxcloud.log and hermes.log files.