Learn how to troubleshoot Policy Analyzer and Optimizer when policies do not analyze or appear.
Read the following sections to troubleshoot any issues with the Policy Analyzer and Optimizer:
Cisco Security Cloud Control: On-Premises Firewall Management Center Integration
Cisco Security Cloud Control: On-Premises Firewall Management Center Integration
Learn how to troubleshoot Policy Analyzer and Optimizer when policies do not analyze or appear.
Read the following sections to troubleshoot any issues with the Policy Analyzer and Optimizer:
If you notice that Policy Analyzer and Optimizer is not analyzing policies despite clicking Analyze Policy, try the following:
| 1. | Navigate . |
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| 2. | Select the On-Premises Firewall Management Center or Cloud-Delivered FMC for which the policy analysis is not happening and choose Workflows under Actions on the right pane. |
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| 3. | If you see that the latest workflow's Current State shows up as Error, expand the workflow and scroll to the last action whose END STATE is ERROR. |
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| 4. | Click Error Message under the RESULT column to see a detailed error message or click Stack Trace to see the series of exceptions that occurred, which caused the error. |
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| 5. | Resolve the error or contact Cisco TAC for assistance. |
If policies on your On-Premises Firewall Management Center are not displayed on the Policy Analyzer and Optimizer page on Security Cloud Control, do the following:
| 1. | On the On-Premises Firewall Management Center, navigate . |
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| 2. | Ensure that the Enable Policy Analyzer and Optimizer checkbox is checked. |
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| 3. | (Optional) In the left navigation pane of your Security Cloud Control tenant, navigate , and ensure that the On-Premises Firewall Management Center is active and reachable. |