Cisco Catalyst SD-WAN Troubleshooting Guide

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Cisco Catalyst SD-WAN Troubleshooting Guide

Cisco RADKit

Introduces Cisco RADKit for troubleshooting Catalyst SD-WAN solutions and guides through enabling, configuring, and using the service within SD-WAN Manager.


Cisco RADKit is a Software Development Kit (SDK) that

  • provides a set of ready-to-use tools and Python modules for troubleshooting devices in Cisco Catalyst SD-WAN

  • enables secure connections to remote terminals, WebUIs, or desktops

  • leverages APIs for remote or local automations, and

  • shares support data privately with Cisco Services without any impact on data privacy.

Prerequisites and installation

Minimum supported release: Cisco Catalyst SD-WAN Manager Release 20.15.1

Before using Cisco RADKit, ensure that you meet these requirements:

  • Ensure that you have an internet connection and have configured DNS in the transport VPN (VPN0).

  • Ensure that you are running compatible operating systems. For information about supported operating systems, see Compatibility.

The RADKit installation includes a client and a service that connects to the Cisco RADKit cloud to interactively connect you to remote terminals, WebUIs, or desktops.

To install the RADKit service, go to Cisco's Support Services Technical Assistance Center (TAC) and open a support case. After you have installed the RADKit service, you can enroll to the RADKit client. For more information, see Initial Client Setup.

For more information and downloads, see RADKit.