Product Warranties

Quality and reliability backed by Cisco

All Cisco warranties apply to the end customer or original owner (the individual who purchased the product for their own use), also referred to as the end user, and are not transferable. Cisco warranties are subject to and provided only on the terms and conditions as set out in the warranty version published on this site, or for pre-2018 warranty versions as delivered in the companion Cisco Information Packet | En français.

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Warranty finder and frequently asked questions (FAQ)

The Warranty Finder tool determines the Cisco warranty currently applicable to a product ID or product family. Follow the link and type in your Cisco Product ID (PID).

Warranty Finder (This tool in English only)

Cisco RMA Policy for Warranty and Hardware Support Contract Returns | En français

FAQ | En français | En español

Enhanced advance replacement on certain warranties | En español

Software terms

All Cisco software is subject to our General Terms.

Warranty and service non-entitlement policy

Certain activities and conditions may void your Cisco warranty or service product.

Cisco Non-Entitlement Policy | En français

Cisco warranty versions

Standard Warranty

Cisco 90-Day Limited Hardware Warranty
WARR-90-DAY-LTD-HW | En français | En español

Cisco 90-Day Limited Software Warranty
WARR-90-DAY-SW-TS | En français

 

Term Warranties

Cisco Limited 1 Year Warranty
WARR-1YR-LTD-HW | En français | En español

Cisco Limited 1 Year Hardware Warranty
WARR-1YR-LTD-RTF | En français | En español

Cisco Limited 1 Year Warranty
WARR-1YR-RTF-20 | En français | En español

Cisco Limited 2 Year Hardware Warranty
WARR-2YR-LTD-HW | En français | En español

Cisco Limited 3 Year Hardware Warranty
WARR-3YR-LTD-HW | En français | En español

Cisco Limited 3 Year Warranty
WARR-3YR-HW-NBD | En français | En español

Cisco 5 Year Limited Warranty
WARR-5YR-LTD-HW | En français | En español

Cisco Limited Lifetime Hardware Warranty
WARR-LTD-LIFE-HW | En français | En español

Cisco Enhanced Limited Lifetime Warranty
WARR-ELTD-LIFE-HW | En français | En español

 

Cisco Converged Warranty

Cisco Limited 1 Year Hardware Warranty
WARR-CS-1YR-LTD | En français | En español

Cisco Limited 5 Year Hardware Warranty
WARR-CS-5YR-LTD | En français | En español

Cisco Limited LIFE Hardware Warranty
WARR-CS-LIFE-LTD | En français | En español

 

Cisco Limited 1 Year Hardware Warranty
WARR-CW-1YR-LTD | En français | En español

Cisco Limited LIFE Hardware Warranty
WARR-CW-LIFE-LTD | En français | En español

 

Meraki Warranty Information

Meraki Returns

Cisco Small Business

Cisco Limited 1 Year Small Business Warranty
WARR-1YR-RTF-HW | En français | En español

Cisco Limited 2 Year Small Business Warranty
WARR-2YR-RTF-HW | En français | En español

Cisco Limited 3 Year Small Business Warranty
WARR-3YR-RTF-HW | En français | En español

Cisco Limited 5 Year Small Business Warranty
WARR-5YR-RTF-HW | En français | En español

Cisco Limited 5 Year Small Business Pro Warranty
WARR-5YR-HW-SBPRO | En français | En español

Cisco Limited Lifetime Small Business Warranty
WARR-LIFE-RTF-HW | En français | En español

Cisco Enhanced Limited Lifetime Small Business Warranty
WARR-LIFE-NBD-HW | En français | En español

 

Optical products

Cisco Limited 5 Year Optical Warranty
WARR-5YRHW-OPTICAL | En français

Cisco Limited 1 Year Hardware Warranty
WARR-1YR-HW-1YR-SW | En français | En español

Cisco Limited 3 Year Hardware Warranty
WARR-3YR-HW-1YR-SW | En français | En español

 

Transceiver

Cisco Limited 5 YR Return to Factory Warranty
WARR-5YR-HW-RTF | En français | En español

 

Cisco Unified Computing

Cisco Limited 3 Year Hardware Warranty
WARR-3YR-HW-90D-SW | En français

 

Cisco (Fluidmesh)

Cisco (Fluidmesh) Ltd Warranty
WARR-2YR-RTF-FMHW | En français

 

Special Educational (USA Only)

Cisco Enhanced Limited Lifetime Warranty
WARR-ELTD-LIFE-EDU

Inactive warranties (no longer issued)

Cisco SP Video, Access, and Transport (formerly Scientific Atlanta)

Cisco Limited 1 Year RFR (Return for Repair) Hardware Warranty
WARR-1YR-RFR-HW | En français

Cisco Limited 3 Year RFR (Return for Repair) Hardware Warranty
WARR-3YR-RFR-HW | En français

Cisco Limited 5 Year RFR (Return for Repair) Hardware Warranty

WARR-5YR-RFR-HW | En français

Optical products

Cisco Limited 5-Year Hardware and 5-Year Software Warranty Terms
WARR-5YR-HW-5YR-SW | En français

Cisco 5-Year Hardware 1YR SW Warranty
WARR-5YR-HW-1YR-SW | En français