Cisco Business Dashboard generates notifications when different events occur in the network including Connectwise or Webex teams integration notifications. A notification may generate an email or a pop-up alert that appears in the lower right corner of the browser, and all notifications are logged for later review.

Notifications can also be acknowledged when they are no longer of interest. Those notifications will be hidden from the Notification Center by default.

The following table lists the notifications supported by Cisco Business Dashboard

To view currently active notifications for a single device or all devices, follow the steps below.

1. In the Home window, click Notification Center icon on the top right corner of the global tool bar. The number badge on the icon specifies the total number of unacknowledged notifications outstanding, and the color of the badge indicates the highest severity level currently outstanding.

   Any notifications currently outstanding are listed below the icons in the Notification Center. The number on the severity icon provides a total of the number of notifications in each of the following categories:

   Icon	Description
   	Information (green circle icon)
   	Warning (orange triangle icon)
   	Alert (red inverted triangle icon)

2. In the Notification Center, you can perform the following actions:

   • Acknowledge a notification—Check the check box against the notification to acknowledge it. You can acknowledge all notifications in the display by checking the ACK All checkbox.

   • Filter the displayed notifications—See step 3 for instructions.

3. The Filter box limits the notifications displayed in the table. By default, notifications of all types and all severity levels will be displayed. To change an existing filter, double click on that filter to change the setting. To add a new filter, click on the Add Filter label and select a filter from the drop-down list. The table below lists all the filters that are available.

   Filter	Description
   Notification Type	The type of notification to be displayed. For example, to display notifications for devices that are offline, choose Device Offline from the drop-down list.
   Severity	The severity level of the notifications to be displayed including: Info Warning Alert You can include higher severity levels by selecting the Higher checkbox.
   Include Ack	Include notifications that have been acknowledged.
   Network	Displays notifications for the specified network(s). Start typing in the filter and matching networks will be listed in a drop-down. Click to select the desired network. You can include multiple networks in the filter.
   Device	Displays notifications for the specified device(s). Start typing in the filter and matching devices will be listed in a drop-down. Click to select the desired device. You can include multiple devices in the filter.
   Show Discovery	Controls whether to include notifications for devices that have been blocked by discovery filtering.

   Note	Notifications for individual devices can be seen in the Basic Info and the Detailed Info panels for the device.

To control how you receive notifications, change the notification settings at the organization or system level. For more information, see Organizations or Managing Notification Defaults.

The occurrence or change in state of any notification is recorded as an event on the Dashboard, and may be viewed through the Event Log. A subset of the event log can be viewed through the following panels:

The Basic Info panel or the Device Detail panel displays individual devices.

The Basic Info Panel shows only the last 24 hours worth of events.

The Device Detail panel shows all historical data for the device that is available.

Note	The Device Detail panel can be filtered to help isolate those events you are interested in. See Event Log for more information on viewing and filtering historical events.