Cisco Catalyst Center Global Manager Deployment Guide, Release 1.4.1

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Controller backup

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Overview

Explains the Controller backup page, a centralized dashboard for monitoring, troubleshooting, and managing backup statuses and configurations for all enrolled controllers.

A Controller backup is a feature that provides a centralized, aggregate view of your environment, allowing you to monitor statuses, troubleshoot failures, and manage backup configurations or schedules.

Note

The Controller backup page displays enrolled controllers only; pending controllers are not shown.

After the Catalyst Centers have been enrolled to Catalyst Center Global Manager, you can monitor the backup status of all enrolled controllers on the Controller backup page.

To view the backup status of all enrolled controllers, navigate to System > Controller backup page.

Key features are:

  • Centralized monitoring: View the backup status of all enrolled controllers in one location.

  • Status-based filtering: Filter controllers by their current backup state, including Failed, Not configured, No backup data, In progress, and Success. The Last backup status displays only Success, Failed, or In progress, and excluding secondary statuses such as Canceled or Deleting.

  • Progressive loading: Displays data as controllers respond, ensuring you receive updates as they become available.

  • Error reporting: View detailed error reports in the loading error list for any controllers that fail to retrieve the backup details.

  • Cross-launch capabilities: Easily navigate to specific controller interfaces to perform advanced management tasks, such as configuring backups, restoring selected backups, and deleting or canceling any backup.

By default, the table displays all controllers and their backup status details sorted by Last backup status column. You can add optional table columns, such as Scheduled scope through the Table settings.

Monitoring and filtering

  • Status cards: Select a status card (Failed, Not configured, No backup data, In progress, or Success) to filter the list of controllers.

  • Reset filters: Click Reset Filters to clear all active filters and display the full list of controllers.

  • Loading errors: Click Loading error to view details regarding controllers that failed to load.

Troubleshooting failures

If a controller status has failed, perform the following steps to investigate:

  1. Click the controller name to view specific failure details.

  2. Click Learn more to cross-launch the controller Backup & Restore page, where you can review connectivity status, backup names, and historical attempt data.

    Note

    For a failed backup status, the "Learn more" option will be available to cross-launch to the controller for troubleshooting.

Managing backup configurations and schedules

  • Configure backups: If a controller backup is not configured, follow these steps:

    • Click the Configure backup link located in the Last backup status column of the table directly, or

    • Click the controller name on the table first, then click Configure backup link in the Last backup status column.

    This action will cross-launch you to the controller Backup Configuration page, where you can set up the backup settings, including specifying the backup path (NFS, physical disk, or SSH (Remote Server)).

  • View backup details: Click controller name in the table, then click Backup details to view the controller backup details.

    To access advanced backup details, click Backup details link which will cross-launch to Catalyst Center to view the backup history and their advanced actions such as backup & restore, schedule backup or delete.

  • Schedule backups: Select one or more controllers using the checkboxes and click Schedule backup to schedule the backups. You can update the backup name, schedule type, and data scope of one or more controllers.

    Note

    For VA-based controllers, any new backup schedule will overwrite the existing one. However, for on-premises controllers, if a backup schedule already exists, it must first be deleted from the controller through cross-launch before scheduling a new backup from the Catalyst Center Global Manager.

  • Additional actions: Click the (...) icon in the table to cross-launch to the respective Catalyst Center to perform these actions:

    • Backup & Restore: For restore or delete backups.

    • Backup configuration: For any non-configured or new backups.

Note
  • Time zone: All timestamps are converted to UTC to ensure consistency across controllers.

  • Platform-specific configurations:

    • On-premises controllers: Catalyst Center Global Manager supports configurations for both remote hosts and NFS servers.

      Limitations of On-premises controllers

      • The controller backup details, including last backup scope, scheduled scope, retained backups, and available space, are marked as N/A. This is because the specific APIs do not provide this data, although it is available in the Catalyst Center.

      • You cannot edit a backup schedule that already exists on the controller. An error message appears prompting you to delete the existing schedule before creating a new one.

      • The backup names on the Catalyst Centers must meet these requirements:

        • Contain only: Lowercase letters (a-z), numbers (0-9), hyphens (-), or periods (.).

        • Start and end with: A lowercase letter or a number.

        The Catalyst Center Global Manager will convert the provided backup name into a compatible controller name that is accepted by the on-premises-based controller during scheduling.

    • VA-based controllers: The interface displays information about the physical disk, NFS server, and SSH (Remote Server), and the destination path.