Step 1

From the main menu, choose Administration > Settings > Alarms and Events > Severity and auto clear. Crosswork displays the Severity and auto clear window, showing the list of all the standard alarm types.

Step 2

(Optional) Filter the list of alarms by entering or selecting values in one or more of the Name, Category, Severity, and Auto clear duration column filter fields. You can toggle the filter fields on and off by clicking on the .

Step 3

To assign a time after which an alarm will be automatically cleared, click on the check box shown next to that alarm's name in the list. Then click Alarm auto clear.

Step 4

With the Alarm auto clear window displayed, enter the number of minutes to wait before clearing in the Clear alarms after field. Then click OK.

Step 5

To stop an alarm from being automatically cleared, first select it in the list and then click Revert auto clear.

Step 6

When you are finished making changes, click Save to apply them.

Step 1

From the main menu, choose Administration > Settings > Alarms and Events > Severity and auto clear. Crosswork displays the Severity and auto clear window, showing the list of all the standard alarm types.

Step 2

(Optional) Filter the list of alarms by entering or selecting values in one or more of the Name, Category, Severity, and Auto clear duration column filter fields. You can toggle the filter fields on and off by clicking on the .

Step 3

To customize the severity of an alarm, click on the check box shown next to that alarm's name in the list. Then click Actions > Severity configuration to display Severity Configuration Page.

Step 4

Click on the severity level you want to assign to the alarm. Then click OK.

Step 5

When you are finished making changes, click Save to apply them. Changes to severity levels will only affect new alarms generated after the update.

Step 1

From the main menu, choose Administration > Settings > Alarms and events > Device alarm manager. Crosswork displays a list of all the supported Cisco devices from which Crosswork can receive alerts.

Step 2

(Optional) Filter the list of devices by filtering on the Name and Status column filter fields. You can toggle the filter fields on and off by clicking on the .

Step 3

To start receiving alerts from a device type, click the checkbox shown next to the device type's name and then click Enable.

Step 4

To stop receiving alerts from a device type, click the selection checkbox shown next to the device type's name and then click Disable.

Step 5

Click Save.

Step 1

Choose Administration > Alarm and Events > General.

Step 2

Enable or disable notification processing for traps and syslogs as required.

Step 3

If you need to temporarily disable and then re-enable notification processing for maintenance or troubleshooting:

1. Disable the respective Trap or Syslog notification.

2. Wait until all related collection jobs finish and are no longer listed in the jobs dashboard.

3. Re-enable notification processing if needed.

Step 4

Save your changes.

Step 1

From the main menu, choose Administration > Settings > Alarms and Events Settings > Alarms and Events > GNMI. Crosswork displays the GNMI window, with a list of supported vendors from which Crosswork Network Controller can receive alerts.

Step 2

(Optional) Filter the list of vendors by filtering on the Name and Status column filter fields. You can toggle the filter fields on and off by clicking on the .

Step 3

To start receiving alerts from a vendor, click the checkbox shown next to the vendor's name and then click Enable.

Step 4

To stop receiving alerts from a vendor, click the selection checkbox shown next to the vendor's name and then click Disable.

Step 5

Click Save to apply the changes.

Step 1

From the main menu, choose Administration > Settings > Alarms and Events Settings > Notification Destination.

Step 2

Click the Add icon to create a new notification destination.

Step 3

To configure a Northbound trap receiver using IP Address, follow these steps-

1. From the Destination dropdown, choose Trap receiver.

2. Select the IP address radio button and enter the IP address.

3. Enter the Port number, and choose the SNMP version.

4. If you choose the SNMP Version as v2c, enter the Community settings as required.

5. If you choose the SNMP version as v3, enter the Username, Mode, Auth. type, Auth.Password, Confirm auth. password, Privacy type, Privacy password and Confirm privacy password.

6. Click Save.

Step 4

To configure a Northbound trap receiver using DNS, follow these steps-

1. From the Select contact type, choose Northbound trap receiver.

2. Select the DNS radio button and enter the DNS Name.

3. Choose the required Receiver Type and Notification type.

4. Enter the Port number, and choose the SNMP version.

5. If you choose the SNMP version as v2c, enter the Community settings as required.

6. If you choose the SNMP Version as v3, enter the Username, Mode, Auth. type, Auth. password, Confirm Auth. password, Privacy type, Privacy password and Confirm Privacy password.

7. Click Save.

Step 5

To publish notification messages for alarms to external Kafka server, follow these steps.

1. Execute APIs to configure external Kafka destination.

   POST: https://{{cwvip}}:{{port}}/crosswork/notification/v2/externalkafka/destination

   • For IPv4/IPv6 address:

     {
         "batchSize": 1048576,
         "bufferMemory": 104857600,
         "compressionType": "snappy",
         "destinationName": "ExtKafkaDest",
         "enableSecureCommunication": false,
         "kafkaServerIPAddress": "xxx.xxx.xxx.xxx",
         "kafkaServerIPAddressFamily": "IPv4",
         "kafkaServerPort": 9192,
         "linger": 2000,
         "maxMessageSize": 10485760,
         "requestTimeout": 30
     }

   • For FQDN:

     {
         "batchSize": 1048576,
         "bufferMemory": 104857600,
         "compressionType": "snappy",
         "destinationName": "ExtKafkaDest",
         "enableSecureCommunication": false,
         "kafkaServer": "mykafka.cisco.com",
         "kafkaServerPort": 9192,
         "linger": 2000,
         "maxMessageSize": 10485760,
         "requestTimeout": 30
     }

2. Execute the following API to create the subscription.

   POST: https://{{cwvip}}:{{port}}/crosswork/notification/v1/externalkafka/subscription

   {
       "destinationName": "ExtKafkaDest",
       "destinationType": "ALARM",
       "topicName": "rao_alarm_emf_kafka"
   }

3. From the Destination drop-down list, choose External Kafka.

4. Select a Kafka topic name created by Crosswork Network Controller REST API.

5. Click Save.

Step 1

From the main menu, choose Alerts > Notification Policies.

Step 2

Click Create and select Devices alarms and events or System/Network events.

Step 3

Under Policy attributes, enter relevant values for the following fields:

Step 4

Click Next.

Step 5

If you have selected Devices alarms and events:

1. Under Alarm/Event types, select the event type(s) for the notification policy and click Next.

2. Select one of the device groups to be part of the alarm policy.

Step 6

Under Destination, select the destination(s) for the notification policy. The destination can be a trap receiver, syslog receiver, or an external kafka. Add the details of the notification destination and click Save.

Step 7

Click Next and review the summary details.

Step 8

Click Save to confirm the policy details.

Step 1

From the main menu, go to Alerts > Alarm Suppression Policy.

Step 2

Give your policy a name and description and choose if you want to suppress Alarms or Alarms and Events. Click Next.

Step 3

Select the device groups to which you want the policy applied and click Next.

Step 4

Select one or more event types for your policy and click Next.

Step 5

You can see the summary of your policy in the Summary window. Click Save to save your alarm suppression policy.