Cisco Jabber for Mac

Data Sheets and Product Information

Data Sheets

• Cisco Jabber for Windows and Mac: Enterprise Collaboration Made Simple Data Sheet 14-Apr-2021

End-of-Life and End-of-Sale Notices

• English

  • End-of-Sale and End-of-Life Announcement for the Cisco Perpetual Licensing for Cisco Jabber - Select Skus 15-Apr-2021
  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows, Mac and VDI version 12.1.x and 12.5.x 15-Apr-2021
  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows and Mac 11.9.x and 12.0.x Bulletin 16-Sep-2019
  • End-of-Life and End-of-Support Announcement for Cisco Jabber Windows and Mac 11.0.x & 11.1.x 16-Mar-2017
  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows and Mac 10.6.x Bulletin 13-Jul-2016
  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows and Mac 10.5.x Bulletin 13-Jul-2016
  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Mac Versions 9.2x and 9.6x 12-Jan-2015
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Software Subscription (UCSS) 16-Jul-2014
  • End-of-Sale and End-of-Life Announcement for the Cisco Jabber Now Offer 12-Jul-2013
  • End-of-Sale and End-of-Life Announcement for the Cisco Jabber for Mac 8.6 10-Jan-2019

• French - Canadian

  • Annonce d’arrêt de commercialisation et de fin de vie de Cisco Perpetual Licensing for Cisco Jabber - Select Skus 15-Apr-2021

Security Notices

Bulletins

• • End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows and Mac 11.9.x and 12.0.x 16-Sep-2019
  • End-of-Life and End-of-Support Announcement for Cisco Jabber Windows and Mac 11.0.x & 11.1.x 16-Mar-2017
  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows and Mac 10.6.x Bulletin 13-Jul-2016
  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows and Mac 10.5.x Bulletin 13-Jul-2016
  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Mac Versions 9.2x and 9.6x 12-Jan-2015
• End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows, Mac and VDI version 12.1.x and 12.5.x 15-Apr-2021

Field Notices

• Field Notice: FN - 70470 - Finesse Agent Login Fails after Upgrade of Jabber Client to 12.7 Single Line Configuration - Software Upgrade Recommended 15-Apr-2020
• Field Notice: FN - 63959 - WebEx Security Updates Impact Collaboration Clients: CUCI-Lync and Jabber (Win, Mac, iOS, Android) - SW Upgrade Required 31-Mar-2015

Security Advisories, Responses and Notices

• Cisco Intelligent Proximity SSL Certificate Validation Vulnerability 03-May-2020
• Cisco Jabber Client Framework for Mac Code Execution Vulnerability 04-Sep-2019
• Cisco Jabber Client Framework Insecure Directory Permissions Vulnerability 09-Jan-2019
• Cisco Jabber Client Framework Instant Message Cross-Site Scripting Vulnerability 09-Jan-2019
• Cisco Jabber Client Framework for Windows and Mac Cross-Site Scripting Vulnerability 21-Feb-2018
• Cisco Jabber Client Framework for Windows and Mac Cross-Site Scripting Vulnerability 21-Feb-2018
• Cisco Jabber Clients Cross-Site Scripting Vulnerability 29-Nov-2017
• Cisco Jabber Clients Cross-Site Scripting Vulnerability 29-Nov-2017
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: January and February 2017 30-Jan-2017
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: November 2016 14-Nov-2016
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: September 2016 27-Sep-2016
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: May 2016 04-May-2016
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: March 2016 02-Mar-2016
• Cisco Jabber STARTTLS Downgrade Vulnerability 24-Dec-2015
• Multiple Vulnerabilities in OpenSSL (December 2015) Affecting Cisco Products 04-Dec-2015
• Multiple Vulnerabilities in OpenSSL (June 2015) Affecting Cisco Products 12-Jun-2015
• Multiple Vulnerabilities in OpenSSL (January 2015) Affecting Cisco Products 10-Mar-2015

Release and Compatibility

Release Notes

• Release Notes for Cisco Jabber 14.0 29-Mar-2021
• Release Notes for Cisco Jabber for Mac 12.8 22-Oct-2020
• Release Notes for Cisco Jabber 12.9 22-Oct-2020
• Release Notes for Cisco Jabber for Mac 12.7 14-Jan-2020
• Release Notes for Cisco Jabber for Mac 12.6 14-Jan-2020
• Release Notes for Cisco Jabber for Mac 12.5 29-Jan-2019
• Release Notes for Cisco Jabber for Mac 12.1 27-Sep-2018

Reference

Documentation Roadmaps

• Documentation Guide for Cisco Jabber 12.x 19-Jul-2018
• Documentation Guide for Cisco Jabber 11.9 08-Aug-2017
• Documentation Guide for Cisco Jabber 11.8 29-Nov-2016

Licensing Information

• Cisco Jabber for Mac

  • Licensing Information for Cisco Jabber for Mac 12.6 09-Apr-2019
  • Open Source Licensing Information for Cisco Jabber for Mac 12.5 29-Nov-2018
  • Licensing Information for Cisco Jabber for Mac 12.1 18-Jul-2018
  • Cisco Jabber for Mac 12.0 Licensing Information 27-Mar-2018
  • Licensing Information for Cisco Jabber for Mac 11.9 06-Aug-2017
  • Licensing Information for Cisco Jabber for Mac 11.8 30-Nov-2016

Install and Upgrade

Install and Upgrade Guides

• Parameters Reference Guide for Cisco Jabber 14.0 29-Mar-2021
• Planning Guide for Cisco Jabber 14.0 29-Mar-2021
• Feature Configuration for Cisco Jabber 14.0 29-Mar-2021
• On-Premises Deployment for Cisco Jabber 14.0 29-Mar-2021
• Team Messaging Mode Deployment for Cisco Jabber 14.0 29-Mar-2021
• Webex Messenger Deployment for Cisco Jabber 14.0 29-Mar-2021
• Planning Guide for Cisco Jabber 12.9 19-Oct-2020
• Feature Configuration for Cisco Jabber 12.9 16-Sep-2020
• Parameters Reference Guide for Cisco Jabber 12.9 15-Sep-2020
• Parameters Reference Guide for Cisco Jabber 12.8 15-Sep-2020
• Planning Guide for Cisco Jabber 12.8 15-Sep-2020
• Planning Guide for Cisco Jabber 12.6 11-Sep-2020
• Planning Guide for Cisco Jabber 12.7 11-Sep-2020
• Team Messaging Mode Deployment for Cisco Jabber 12.9 25-Aug-2020
• Webex Messenger Deployment for Cisco Jabber 12.9 25-Aug-2020

Configuration

Configuration Examples and TechNotes

• Jabber for Mac - Quick Start Guide 05-Dec-2018
• Configure the IM Address Scheme for Multiple Domain Support in Cisco Jabber 10-Jun-2015
• Enable SAML SSO for Jabber Clients Configuration Example 23-Jan-2015

Maintain and Operate

End-User Guides

• Cisco Collaboration Help (Search help articles)

  • Cisco Jabber for Mac on Collaboration Help

• Cisco Jabber for Mac 11.9

  • Quick Start Guide for Cisco Jabber for Mac 11.9 11-Apr-2018

• Cisco Jabber for Mac 11.8

  • Quick Start Guide for Cisco Jabber for Mac 11.8 11-Apr-2018

Troubleshooting

Troubleshooting TechNotes

• Avoid Jabber Authentication with the WebEx Connect Cloud and Instead use an On-Premises Presence Server 29-Nov-2016
• Jabber for Mac 9.2 Locate the Log File and Cache Location 01-Nov-2013
• Cisco Jabber: Mandatory Server Certificate Validation TechNote 09-Oct-2013
• Jabber for MAC Certificate Warning Troubleshoot 11-Sep-2013

Literature

Sales Resources

• Customer Presentations and Sales Accelerators

  • Cisco Unified Communications Applications Ordering Guide 03-Mar-2016