Cisco Jabber for Mac

Data Sheets and Product Information

Data Sheets

• Cisco Jabber for Windows and Mac: Enterprise Collaboration Made Simple Data Sheet 14-Jul-2020

End-of-Life and End-of-Sale Notices

• English

  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows, Mac and VDI version 12.1.x and 12.5.x 04-Jan-2021
  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows and Mac 11.9.x and 12.0.x Bulletin 16-Sep-2019
  • End-of-Life and End-of-Support Announcement for Cisco Jabber Windows and Mac 11.0.x & 11.1.x 16-Mar-2017
  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows and Mac 10.6.x Bulletin 13-Jul-2016
  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows and Mac 10.5.x Bulletin 13-Jul-2016
  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Mac Versions 9.2x and 9.6x 12-Jan-2015
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Software Subscription (UCSS) 16-Jul-2014
  • End-of-Sale and End-of-Life Announcement for the Cisco Jabber Now Offer 12-Jul-2013
  • End-of-Sale and End-of-Life Announcement for the Cisco Jabber for Mac 8.6 10-Jan-2019

Security Notices

Bulletins

• • End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows and Mac 11.9.x and 12.0.x 16-Sep-2019
  • End-of-Life and End-of-Support Announcement for Cisco Jabber Windows and Mac 11.0.x & 11.1.x 16-Mar-2017
  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows and Mac 10.6.x Bulletin 13-Jul-2016
  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows and Mac 10.5.x Bulletin 13-Jul-2016
  • End-of-Life and End-of-Support Announcement for Cisco Jabber for Mac Versions 9.2x and 9.6x 12-Jan-2015
• End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows, Mac and VDI version 12.1.x and 12.5.x 04-Jan-2021

Field Notices

• Field Notice: FN - 70470 - Finesse Agent Login Fails after Upgrade of Jabber Client to 12.7 Single Line Configuration - Software Upgrade Recommended 15-Apr-2020
• Field Notice: FN - 63959 - WebEx Security Updates Impact Collaboration Clients: CUCI-Lync and Jabber (Win, Mac, iOS, Android) - SW Upgrade Required 31-Mar-2015

Release and Compatibility

Release Notes

• Release Notes for Cisco Jabber for Mac 12.8 22-Oct-2020
• Release Notes for Cisco Jabber 12.9 22-Oct-2020
• Release Notes for Cisco Jabber for Mac 12.7 14-Jan-2020
• Release Notes for Cisco Jabber for Mac 12.6 14-Jan-2020
• Release Notes for Cisco Jabber for Mac 12.5 29-Jan-2019
• Release Notes for Cisco Jabber for Mac 12.1 27-Sep-2018

Reference

Documentation Roadmaps

• Documentation Guide for Cisco Jabber 12.x 19-Jul-2018
• Documentation Guide for Cisco Jabber 11.9 08-Aug-2017
• Documentation Guide for Cisco Jabber 11.8 29-Nov-2016

Licensing Information

• Cisco Jabber for Mac

  • Licensing Information for Cisco Jabber for Mac 12.6 09-Apr-2019
  • Open Source Licensing Information for Cisco Jabber for Mac 12.5 29-Nov-2018
  • Licensing Information for Cisco Jabber for Mac 12.1 18-Jul-2018
  • Cisco Jabber for Mac 12.0 Licensing Information 27-Mar-2018
  • Licensing Information for Cisco Jabber for Mac 11.9 06-Aug-2017
  • Licensing Information for Cisco Jabber for Mac 11.8 30-Nov-2016

Design

Install and Upgrade

Install and Upgrade Guides

• Cisco Jabber 12.9 (relevant to all clients)

  • Feature Configuration for Cisco Jabber 12.9 16-Sep-2020
  • Parameters Reference Guide for Cisco Jabber 12.9 15-Sep-2020
  • Planning Guide for Cisco Jabber 12.9 19-Oct-2020
  • On-Premises Deployment for Cisco Jabber 12.9 24-Aug-2020
  • Team Messaging Mode Deployment for Cisco Jabber 12.9 25-Aug-2020
  • Webex Messenger Deployment for Cisco Jabber 12.9 25-Aug-2020

• Cisco Jabber 12.8 (relevant for all clients)

  • Feature Configuration for Cisco Jabber 12.8 06-Aug-2020
  • On-Premises Deployment for Cisco Jabber 12.8 24-Aug-2020
  • Parameters Reference Guide for Cisco Jabber 12.8 15-Sep-2020
  • Planning Guide for Cisco Jabber 12.8 15-Sep-2020
  • Team Messaging Mode Deployment for Cisco Jabber 12.8 25-Aug-2020
  • Webex Messenger Deployment for Cisco Jabber 12.8 25-Aug-2020

• Cisco Jabber 12.7 (relevant for all clients)

  • Planning Guide for Cisco Jabber 12.7 11-Sep-2020
  • On-Premises Deployment for Cisco Jabber 12.7 18-Aug-2020
  • Team Messaging Mode Deployment for Cisco Jabber 12.7 18-Aug-2020

Configuration

Configuration Examples and TechNotes

• Jabber for Mac - Quick Start Guide 05-Dec-2018
• Configure the IM Address Scheme for Multiple Domain Support in Cisco Jabber 10-Jun-2015
• Enable SAML SSO for Jabber Clients Configuration Example 23-Jan-2015

Maintain and Operate

End-User Guides

• Cisco Collaboration Help (Search help articles)

  • Cisco Jabber for Mac on Collaboration Help

• Cisco Jabber for Mac 11.9

  • Quick Start Guide for Cisco Jabber for Mac 11.9 11-Apr-2018

• Cisco Jabber for Mac 11.8

  • Quick Start Guide for Cisco Jabber for Mac 11.8 11-Apr-2018

Troubleshooting

Troubleshooting TechNotes

• Avoid Jabber Authentication with the WebEx Connect Cloud and Instead use an On-Premises Presence Server 29-Nov-2016
• Jabber for Mac 9.2 Locate the Log File and Cache Location 01-Nov-2013
• Cisco Jabber: Mandatory Server Certificate Validation TechNote 09-Oct-2013
• Jabber for MAC Certificate Warning Troubleshoot 11-Sep-2013

Literature

Sales Resources

• Customer Presentations and Sales Accelerators

  • Cisco Unified Communications Applications Ordering Guide 03-Mar-2016

Translated Documents

Translated End-User Guides

• Cisco Jabber 12.9 的发行说明 20-Aug-2020
• Cisco Jabber 12.9 版本資訊 20-Aug-2020
• Cisco Jabber 12.9 릴리스 노트 20-Aug-2020
• Cisco Jabber 12.9 的组消息模式部署 17-Aug-2020
• Cisco Jabber 12.9 参数参考指南 14-Aug-2020
• Cisco Jabber 12.9 的團隊訊息傳遞模式部署 14-Aug-2020
• Cisco Jabber 12.9에 팀 메시징 모드 배포 14-Aug-2020
• Cisco Jabber 12.9 的 Webex Messenger 部署 14-Aug-2020
• Cisco Jabber 12.9에서의 Webex Messenger 배포 14-Aug-2020
• 用于 Cisco Jabber 12.9 的 Webex Messenger 部署 14-Aug-2020
• Cisco Jabber 12.9 的功能配置 14-Aug-2020
• Cisco Jabber 12.9 的功能設定 14-Aug-2020
• Cisco Jabber 12.9 기능 구성 14-Aug-2020
• Cisco Jabber 12.9 的内部部署 13-Aug-2020
• Cisco Jabber 12.9 规划指南 13-Aug-2020