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End-of-Sale and End-of-Life Announcement for the Cisco Perpetual Licensing for Cisco Jabber - Select Skus

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Updated:May 12, 2021

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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    (346.8 KB)
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Updated:May 12, 2021

Table of Contents

 

 

Overview

EOL13815 - Amended

Cisco announces the end-of-sale and end-of life dates for the Cisco Perpetual Licensing for Cisco Jabber - Select Skus. The last day to order the affected product(s) is October 14, 2021. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

Customers are encouraged to migrate to Webex App under A-FLEX-3. The link to the ordering guide for FLEX subscription is below. Cisco Collaboration Flex Plan 3.0 Ordering Guide: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html.

This EOL Bulletin impacts only the specific SKUs as referenced. The Jabber product continues to be available under the A-FLEX and A-FLEX-3 model as an option.

End-of-life milestones

Table 1.      End-of-Life Milestones and Dates for the Cisco Perpetual Licensing for Cisco Jabber - Select Skus

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

April 15, 2021

End-of-Sale Date :
OS SW

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

October 14, 2021

Last Ship Date :
OS SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

January 12, 2022

End of SW Maintenance Releases Date :
OS SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

October 14, 2022

End of New Service Attachment Date :
OS SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

October 14, 2022

End of Service Contract Renewal Date :
OS SW

The last date to extend or renew a service contract for the product.

January 9, 2026

Last Date of Support :
OS SW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

October 31, 2026

HW = Hardware                                         OS SW = Operating System Software         App. SW = Application Software

Product Part Numbers

Table 2.      Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

JABBERIM-HCSLE-ADD

Jabber for Everyone Additional IM Users

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JABBERIM-HCSLE-RTU

Jabber for Everyone RTU

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB-ADR-CLNT-UCM

Jabber for Android UCM Only

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB-ADR-RTU

Jabber for Android Right to Use

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB-GUEST-RTU-K9

Jabber Guest Right to Use

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB-IPAD-RTU

Jabber for iPad Right to Use

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB-IPH-CLNT-UCM

Jabber for iPhone UCM Only

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB-IPH-RTU

Jabber for iPhone Right to Use

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB-SDK8-K9-MIG=

Mig from UC Clients to Cisco Jabber SDK browser plugin

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB-SDK8-NFR

Cisco Jabber SDK Browser Plugin 8.6 Not for Resale

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB-SDK9.0-K9-MIG=

Mig from UC Clients to Cisco Jabber SDK and browser plugin

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB-SDK9.0-LIC

Cisco Jabber SDK 9.0 Browser plugin Client License

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB-SDK9.0-NFR

Cisco Jabber SDK Browser Plugin 9.0 Not for Resale

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB8SDK-NFR-10USR=

Cisco Jabber SDK Browser Plugin 8.x Not for Resale 10 Users

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB9-SDK-RTU

JAB9 SDK for UCM Right to Use Certificate

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB9-SDK-UCM

Jabber 9.x for SDK UCM Only

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB9SDK-NFR-10USR=

Cisco Jabber SDK Browser Plugin 9.x Not for Resale 10 Users

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JABBER-DESKTOP

Jabber for Desktop for PC and Mac

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JABBER-DSK-K9-RTU

Jabber for Desktop Right to Use

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JABBER-DSK-K9=

Jabber for Desktop for PC and Mac

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JABBER-IPAD-UCM

Jabber for iPad UCM Only

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JABBER-K9-NFR

Jabber Desktop for NFR

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JABBER-TABLET

Jabber for iPad and Android Tablet

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JABBER-TABLET-RTU

Jabber for Tablet Right to Use

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JABBER-TABLET=

Jabber for iPad and Android Tablet

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JABG-EXP-2SBL-K9=

Jabber Guest 2 Session Bundle

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-JAB-SDK9.0-LIC

Cisco Jabber SDK 9.0 Browser plugin Client License

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-JAB-SDK9.0-K9

Cisco Jabber SDK 9.0 Browser plugin

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-JAB9-DSK-K9

Cisco Jabber 9.X for Desktop

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-JAB9-DSK-K9-UPG=

Upgrade from existing Cisco UC Clients to Jabber 9.x Desktop

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-JAB9-DSK-LIC

Cisco Jabber 9.X for Desktop

See the Product Migration Options section below for detailed information on replacing this product.

-

-

R-JAB-SDK9.0-K9

Cisco Jabber SDK 9.0 Browser plugin - Top Level

See the Product Migration Options section below for detailed information on replacing this product.

-

-

R-JAB8-MAC-K9

Cisco Jabber for Mac 8.x - Top Level

See the Product Migration Options section below for detailed information on replacing this product.

-

-

R-JAB9-DSK-K9

Cisco Jabber for Desktop 9.x - Top Level

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JABBER-IM-ADDON

Jabber for Everyone Additional IM Users

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JABBER-IM-RTU

Jabber for Everyone Right to Use

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JAB-SDK-K9-RTU

Jabber Software Development Kit RTU

See the Product Migration Options section below for detailed information on replacing this product.

-

-

JABBER-SDK

Jabber Software Development Kit

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-WEBEXTPJABBER

WEBEX TELEPRESENCE JABBER VIDEO - USD 29 per month

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-WEBEXTPJABBERPRE

WEBEX TELEPRESENCE JABBER VIDEO PREPAID - USD 300 per year

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-WEBEXTPJABBETPRE

WEBEX TELEPRESENCE JABBER VIDEO PREPAID - USD 299 per year

See the Product Migration Options section below for detailed information on replacing this product.

-

-

Product Migration Options

Customers are encouraged to migrate to Webex App under A-FLEX-3. The link to the ordering guide for FLEX subscription is below. Cisco Collaboration Flex Plan 3.0 Ordering Guide: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html

This EOL Bulletin impacts only the specific SKUs as referenced.  The Jabber product continues to be available under the A-FLEX and A-FLEX-3 model as an option

Service prices for Cisco products are subject to change after the product End of Sale date.

For More Information

For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html

For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html

To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

 

 

 

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