Cisco Emergency Responder 12.0
Product Overview
| Series | Cisco Emergency Responder |
|---|---|
| Overview | Product Overview |
| Status |
Not Orderable
EOL Details
|
|---|---|
| Release Date | 08-AUG-2017 |
| End-of-Sale Date | 17-AUG-2020 Details |
| End-of-Support Date | 31-AUG-2023 Details |
- US/Canada 800-553-2447
- Worldwide Support Phone Numbers
- All Tools
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This product is supported by Cisco, but is no longer being sold.
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Document Categories-
Bulletins
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Command References
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Configuration Examples and TechNotes
- Cisco Emergency Responder Integration with Cisco Unified Communications Manager
- Configure CA Signed Certificate via CLI in Cisco Voice Operating System (VOS)
- Configure Tertiary Redundancy for Cisco Emergency Responder with Different Calling Numbers for Each Site
- Upgrade VMware Tools on Cisco Emergency Responder Server
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Data Sheets
- Cisco Emergency Responder 12.5 Data Sheet
- Cisco Emergency Responder 12.0 Data Sheet
- Cisco Emergency Responder 11.5 Data Sheet
- Cisco Emergency Responder 11.0 Data Sheet
- Cisco Emergency Responder 10.5 Data Sheet
- Cisco Emergency Responder 8.5
- Cisco Emergency Responder 8.0
- Cisco Emergency Responder 7.1
- Cisco Emergency Responder 7.0
- Cisco Emergency Responder Version 2.0
- Cisco Emergency Responder Solution 10.0 Data Sheet
View All Data Sheets for this Series
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End-User Guides
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End-of-Life and End-of-Sale Notices
English
- End-of-Sale and End-of-Life Announcement for the Cisco Emergency Responder 12.0
- End-of-Sale and End-of-Life Announcement for the Cisco Emergency Responder 10.X
- End-of-Sale and End-of-Life Announcement for the Cisco Emergency Responder 9.0 Add-on User Licenses
- End-of-Sale and End-of-Life Announcement for the Cisco Emergency Responder 9.0
- End-of-Sale and End-of-Life Announcement for the Cisco Emergency Responder 11.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Software Subscription (UCSS)
- End-of-Sale and End-of-Life Announcement for the Cisco Emergency Responder 8.5
- End-of-Sale and End-of-Life Announcement for the Cisco Emergency Responder 8.5 Software License and Media
- End-of-Sale and End-of-Life Announcement for the Cisco Emergency Responder 8.0, 8.6, and 8.7
- End-of-Sale and End-of-Life Announcement for the Cisco Emergency Responder 2.0
- EoS & EoL Announcement for the Cisco Emergency Responder 1.1 User Licenses
French - Canadian
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Emergency Responder 12.0
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Emergency Responder 10.X
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Emergency Responder 9.0 – Licences pour utilisateur supplémentaire
- Annonce d’arrêt de commercialisation et de fin de vie du logiciel Cisco Emergency Responder, version 9.0
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Emergency Responder 11.0
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Field Notices
- Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended
- Field Notice: FN - 63173 - Cisco Emergency Responder - Memory Leak May Cause 911 Service Outage - Upgrade Required
- Field Notice: FN - 62992 - Cisco Emergency Responder (CER) 2.0(1) - Growth of mixer00.log File May Cause cerserver Process to Crash - Upgrade Required
- Field Notice: FN - 62991 - Cisco Emergency Responder 2.0.1 (CER) - Audio Prompts May Not Be Played for an Onsite Alert Call - CER Upgrade Required
- Field Notice: FN - 62657 - U.S. Daylight Savings Time Policy Changes Effective March 2007 for Cisco Emergency Responder (CER) Including Java Virtual Machine DST Rule Changes
- Field Notice: FN - 62576 - IOS Upgrade to 12.2(25)SEE1 or 12.2(25)SEE2 Causes Incorrect Association of Emergency Response Locations by Cisco Emergency Responder (CER)
- Field Notice: FN - 62343 - MCS-7825-H2-IPC1 and HP DL 320-G4 With OS 2000.4.3 Not Supported; MCS-7825-H2-IPC1 and HP DL 320-G4 With CallManager 5.0(3)a Not Supported
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Licensing Information
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Maintain and Operate Guides
- ALI Formatting Tool User Guide for Bell Canada
- ALI Formatting Tool User Guide for SBC Ameritech
- ALI Formatting Tool User Guide for SBC Pacific Bell
- ALI Formatting Tool User Guide for SBC Southwestern Bell
- ALI Formatting Tool User Guide for Verizon
- Cisco Emergency Responder Administration Guide for Release 12.0(1)
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Release Notes
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Security Advisories, Responses and Notices
Most Recent
- Multiple Vulnerabilities in OpenSSL (December 2015) Affecting Cisco Products 30-Nov-2020
- OpenSSL RSA Temporary Key Cryptographic Downgrade Vulnerability 30-Nov-2020
- Multiple Vulnerabilities in OpenSSL (January 2015) Affecting Cisco Products 30-Nov-2020
- OpenSSL Alternative Chains Certificate Forgery Vulnerability (July 2015) Affecting Cisco Products 30-Nov-2020
- Multiple Vulnerabilities in OpenSSL (June 2015) Affecting Cisco Products 30-Nov-2020
- GNU glibc gethostbyname Function Buffer Overflow Vulnerability 14-Nov-2020
- GNU Bash Environment Variable Command Injection Vulnerability 31-Oct-2020
- Multiple Vulnerabilities in ntpd Affecting Cisco Products 31-Oct-2020
- XSS and SQL Injection in Cisco CallManager/Unified Communications Manager Logon Page 08-Oct-2020
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: March 2016 01-Oct-2020
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: May 2016 01-Oct-2020
- Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: June 2016 01-Oct-2020 View older Security Advisories for this product
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Translated End-User Guides
Cisco Emergency Responder 10.5(1)
- Manual del usuario de la administración de la ubicación externa de Cisco Emergency Responder Versión 10.5(1) (PDF - 1 MB)
- Guide de l’utilisateur relatif à la sécurité sur site Cisco Emergency Responder, version 10.5(1) (PDF - 1 MB)
- Guía de seguridad in situ de Cisco Emergency Responder, versión 10.5(1) (PDF - 1 MB)
- Guide de l’utilisateur du système de gestion des emplacements hors lieux Cisco Emergency Responder, version 10.5(1) (PDF - 1 MB)
Cisco Emergency Responder 10.0
Cisco Emergency Responder 9.0
Cisco Emergency Responder 8.6
- Guide de l’utilisateur de Cisco Emergency Responder 8.6 (PDF - 812 KB)
- Guide de l’utilisateur de Cisco Emergency Responder Off-Premises pour la version 12.0(1) (PDF - 1 MB)
- Guide de l’utilisateur relatif à la sécurité sur site Cisco Emergency Responder pour la version 12.0(1) (PDF - 1 MB)
- Guía para usuarios externos de Cisco Emergency Responder, versión 12.0(1) (PDF - 1 MB)
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Troubleshooting Guides
- AVAYA Definity CM 2.0 to Cisco Unified Communications Manager 5.1.2 and Cisco Emergency Responder 2.0 (PDF - 1 MB)
- Avaya CM 2.0 PBX with Cisco Unified Communications Manager 4.01 and Cisco Emergency Responder 1.2(3) (PDF - 1 MB)
- Avaya Definity CM2.0 using T1 QSIG to Cisco Unified Communications Manager 6.0 and Cisco Emergency Responder 2.0 (PDF - 6 MB)
- Avaya Definity G3 PBX with Cisco 3845 T1 QSIG as an MGCP Gateway (PDF - 4 MB)
- Cisco Unified CallManager 5.0 and Cisco Emergency Responder 1.3 - PBX Interoperability: (PDF - 5 MB)
- Cisco Unified CallManager 5.0 and Cisco Emergency Responder 1.3 - PBX Interoperability: (PDF - 6 MB)
- Cisco Unified CallManager 5.0 and Cisco Emergency Responder 1.3 - PBX Interoperability: (PDF - 5 MB)
- NEC 2400 ICS using a Cisco Catalyst 6608 Gateway with T1 PRI as MGCP to Cisco Communications Manager Release 4.01 (PDF - 942 KB)
- NEC IPX2400 PBX R15 to Cisco Unified Communications Manager 5.1.2 and Cisco Emergency Responder 2.0 (PDF - 1 MB)
- NEC IPX2400 PBX with Cisco 3845 T1 QSIG as an MGCP Gateway to Cisco Unified CallManager 4.2 and Cisco Emergency Responder 1.3 (PDF - 4 MB)
- NEC IPX2400 Release 15 using T1 QSIG to Cisco Unified Communications Manager 6.0 and Cisco Emergency Responder 2.0 (PDF - 6 MB)
- Nortel CS1000 R 4.0 to Cisco Unified Communications Manager 5.1.2 and Cisco Emergency Responder 2.0 (PDF - 1 MB)
- Nortel CS1000M Release 4.0 using T1 QSIG to Cisco Unified Communications Manager 6.0 and Cisco Emergency Responder 2.0 (PDF - 6 MB)
- Nortel Meridian PBX using a Cisco Catalyst 6608 Gateway with T1 PRI as MGCP to Cisco Communications Manager Release 4.01 (PDF - 944 KB)
- Nortel Succession PBX with Cisco 3845 T1 QSIG as an MGCP Gateway (PDF - 4 MB)
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Troubleshooting TechNotes
- Cisco Emergency Responder Explained
- Configure and Troubleshoot CER Onsite Alert Email
- How to Collect Logs for CER
- How to Reset Cisco Emergency Responder Database Replication
- Troubleshoot Cisco VOS Based Finesse Server With CLI
- Troubleshoot Emergency Responder ALI Data Uploads
- Troubleshoot Unified Communications (UC), Non-UC, and Third-Party Virtual Machines (VMs) Co-residency
